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Aktun Bacalar

2.5 star property
Hotel with an outdoor pool, a short walk to Lake Bacalar

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Photo gallery for Aktun Bacalar

Exterior
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Junior Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Mario Villanueva, Bacalar, QROO, 77935
  • Fort of San Felipe
    ‪6 min walk‬
  • Laguna Bacalar Ecological Park
    ‪6 min walk‬
  • Municipal Spa of Bacalar
    ‪15 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬

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Room options

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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Front of property

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About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, Aktun Bacalar is within a 5-minute walk of popular attractions such as Lake Bacalar and Laguna Bacalar Ecological Park. This 10-room hotel has conveniences like a poolside bar, an outdoor pool, and free in-room WiFi.

What's nearby

  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Laguna Bacalar Ecological Park - 6 min walk - 0.4 miles
  • Municipal Spa of Bacalar - 15 min walk - 0.8 miles
  • Cenote Negro - 3 min drive - 1.2 miles
  • Cenote Cocalitos - 6 min drive - 2.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬7 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬1 min walk

About this property

Aktun Bacalar

Hotel with an outdoor pool, a short walk to Lake Bacalar
Guests staying at Aktun Bacalar enjoy an outdoor pool, free WiFi in public areas, and a TV in a common area. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 38-inch Smart TVs with digital channels. Climb into a Select Comfort bed with premium linens. Furnished balconies or patios, private yards, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 9831019907

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.

Frequently asked questions

Is a free cancellation option available at Aktun Bacalar?

Aktun Bacalar offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see near Aktun Bacalar?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

Is parking available on site at Aktun Bacalar?

No, there isn't parking available at the hotel.

Does Aktun Bacalar feature a casino at the property?

No, Aktun Bacalar doesn't have a casino.

Will I find an indoor pool at Aktun Bacalar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Aktun Bacalar?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a smart TV as well as a poolside bar.

Are there hot tubs at Aktun Bacalar?

No, there isn't a spa tub at this hotel.

Does Aktun Bacalar feature a restaurant that includes a breakfast menu?

No, Aktun Bacalar doesn't have a restaurant that serves breakfast.

Will Aktun Bacalar allow pets to stay for free?

No, pets aren't allowed at Aktun Bacalar.

Does Aktun Bacalar have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Aktun Bacalar?

The closest major airport to Aktun Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.1 mi away (39 minutes by car). Another top airport is Corozal (CZH), which is around 20.7 mi away.

Are there rooms with balconies at Aktun Bacalar?

Yes, every guestroom at Aktun Bacalar comes with a furnished balcony with some featuring garden views.

Aktun Bacalar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Amenities
The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zaneta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved it, highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, stay here, period.
Stayed 1 night in Jul 2024

6/10 Okay

Rocio

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Stayed 1 night in Jul 2024

10/10 Excellent

LILIANA, Villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

10/10 Excellent

James, White Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Disselys

Liked: Cleanliness, staff & service, property conditions & facilities
I love
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service
This place is awesome and the staff are great.

10/10 Excellent

Daisy

Stayed 3 nights in Dec 2023

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno, lo recomiendo

Todo muy bien, hice la reserva algunas semanas antes y no me cobraron en la App entonces iba con miedo a llegar y no tener habitación o que me salieran con enormes cargos sorpresa pero no nada de eso. La atención de los muchachos fue muy buena en todo momento, el hotel en general es muy bonito y agradable, la habitación muy muy bien, lo único que pediría es que cambiaran las sábanas hacen que la cama se vea muy bien pero son incómodas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen lisette higuera

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación cerca de la laguna y el centro
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Feb 2025

10/10 Excellent

Micheline Malena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encanta! We will be back!

Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados. 100% regresaremos y 100% recomendamos!
Stayed 1 night in Feb 2025

10/10 Excellent

LORENA KAREN

Stayed 3 nights in Feb 2025