Have been staying here for 5 years. It is a great place to stay, central to everything, not an up hill hike. Fantastic staff, super friendly and attentive when needed. I will definitely be back again next year. Don't expect the Ritz Carlton, it is a very old hotel, but all that character makes it better.
Lovely location and clean. Very much looking forward to coming back.
This place was SO BAD. Tiny Tiny Shoebox. The shower dripped all night long to keep you up. The bed was 1 inch from the door after going to the bathroom 2 times at night you could NOT open the front door without moving back the bed to press it up against the wall to open the front door. The whole toilet was loose and no bolted to the floor correctly, the toilet top did not even go to the same toilet. After telling the check in person about this she just said “were just getting it dialed in.” what a joke. Oh and you can not even check in to 4pm. We arrived at 10am and asked if we could check in early and if you ask to be checked in early as we did they will just say “we text you when the room is ready” and never text or call you. That is their standard answer but never do anything to try to get the room ready for you or call you back.
Great location. Excellent service. Matthew and Jason at the Front Desk were helpful and hospitable.
The Hotel service was great. Hotel room was really nice it made me and significant other really enjoy our stay in catalina island.
Close to beach. Front office young men were nice but the manager was incredibly rude! Sand in our bed and floor, did not change bedding upon offering to pay for it? The most uncomfortable bed EVER!! Left me in pain!
The staff knowingly put us in a roach-infested room the bathroom was starting they had cracks in the seams of the doors people could look into the room as they walk by never again
Hermosa Hotel places you next to Catalina Island Museum and within a 5-minute walk of other popular sights like Catalina Island Chamber of Commerce and Visitors Bureau. The 48 rooms at this hotel include dining areas, sitting areas, and refrigerators.
Quench your thirst with a drink at the bar/lounge.
The 48 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include microwaves, refrigerators, and ironing boards.
Dating back to 1896, Hermosa Hotel features free WiFi in public areas and coffee in a common area. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Have been staying here for 5 years. It is a great place to stay, central to everything, not an up hill hike. Fantastic staff, super friendly and attentive when needed. I will definitely be back again next year. Don't expect the Ritz Carlton, it is a very old hotel, but all that character makes it better.
Lovely location and clean. Very much looking forward to coming back.
And we look forward to having you back!
This place was SO BAD. Tiny Tiny Shoebox. The shower dripped all night long to keep you up. The bed was 1 inch from the door after going to the bathroom 2 times at night you could NOT open the front door without moving back the bed to press it up against the wall to open the front door. The whole toilet was loose and no bolted to the floor correctly, the toilet top did not even go to the same toilet. After telling the check in person about this she just said “were just getting it dialed in.” what a joke. Oh and you can not even check in to 4pm. We arrived at 10am and asked if we could check in early and if you ask to be checked in early as we did they will just say “we text you when the room is ready” and never text or call you. That is their standard answer but never do anything to try to get the room ready for you or call you back.
Dear Guest, We are so sorry your stay was not magical - which is our goal. Please note the Jack and Jill rooms are an odd shape with plumbing being added after the building was built. We hope you will try us again in a different room type - standard queen, preferred cottage, or ocean view! thank you for the feedback,
Great location. Excellent service. Matthew and Jason at the Front Desk were helpful and hospitable.
Thank you very much for the awesome feedback. We hope that you will come back and visit us again soon.
The Hotel service was great. Hotel room was really nice it made me and significant other really enjoy our stay in catalina island.
Hello Luis, We are so happy that you enjoyed staying with us and we really hope you will come back to visit us soon.
Thank you for taking the time to leave a review
Thank you for taking the time to leave a review
Thank you for taking the time to review us.
Close to beach. Front office young men were nice but the manager was incredibly rude! Sand in our bed and floor, did not change bedding upon offering to pay for it? The most uncomfortable bed EVER!! Left me in pain!
thank you for your review
The staff knowingly put us in a roach-infested room the bathroom was starting they had cracks in the seams of the doors people could look into the room as they walk by never again
thank you for your review
126 years to be exact! But just because she is old doesn't mean she's not gorgeous. Thanks for choosing the Hermosa and appreciating her charm!