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Recent guest reviews

Have been staying here for 5 years. It is a great place to stay, central to everything, not an up hill hike. Fantastic staff, super friendly and attentive when needed. I will definitely be back again next year. Don't expect the Ritz Carlton, it is a very old hotel, but all that character makes it better.

Lovely location and clean. Very much looking forward to coming back.

This place was SO BAD. Tiny Tiny Shoebox. The shower dripped all night long to keep you up. The bed was 1 inch from the door after going to the bathroom 2 times at night you could NOT open the front door without moving back the bed to press it up against the wall to open the front door. The whole toilet was loose and no bolted to the floor correctly, the toilet top did not even go to the same toilet. After telling the check in person about this she just said “were just getting it dialed in.” what a joke. Oh and you can not even check in to 4pm. We arrived at 10am and asked if we could check in early and if you ask to be checked in early as we did they will just say “we text you when the room is ready” and never text or call you. That is their standard answer but never do anything to try to get the room ready for you or call you back.

Great location. Excellent service. Matthew and Jason at the Front Desk were helpful and hospitable.

The Hotel service was great. Hotel room was really nice it made me and significant other really enjoy our stay in catalina island.

Close to beach. Front office young men were nice but the manager was incredibly rude! Sand in our bed and floor, did not change bedding upon offering to pay for it? The most uncomfortable bed EVER!! Left me in pain!

The staff knowingly put us in a roach-infested room the bathroom was starting they had cracks in the seams of the doors people could look into the room as they walk by never again

Metropole Ave Avalon CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Hermosa Hotel places you next to Catalina Island Museum and within a 5-minute walk of other popular sights like Catalina Island Chamber of Commerce and Visitors Bureau. The 48 rooms at this hotel include dining areas, sitting areas, and refrigerators.


Dining

Quench your thirst with a drink at the bar/lounge.


Rooms

The 48 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include microwaves, refrigerators, and ironing boards.


Property features

Dating back to 1896, Hermosa Hotel features free WiFi in public areas and coffee in a common area. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.

Room options

Standard Cottage, 2 Double Beds

2 Double Beds | Sleeps 4

Kitchen Cottage 1 Queen

1 Queen Bed | Sleeps 2

Suite

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Standard Cottage, 1 Queen

1 Queen Bed | Sleeps 2

Guest reviews for Hermosa Hotel

Everyone (5) Couples (3) Family (1)
5
Family

Have been staying here for 5 years. It is a great place to stay, central to everything, not an up hill hike. Fantastic staff, super friendly and attentive when needed. I will definitely be back again next year. Don't expect the Ritz Carlton, it is a very old hotel, but all that character makes it better.

By on Aug 8, 2021

Review comment responded on Aug 29, 2021

126 years to be exact! But just because she is old doesn't mean she's not gorgeous. Thanks for choosing the Hermosa and appreciating her charm!

4
Partner Couples Friends

Lovely location and clean. Very much looking forward to coming back.

By on Jun 7, 2021

Review comment responded on Jun 15, 2021

And we look forward to having you back!

1
Friends

This place was SO BAD. Tiny Tiny Shoebox. The shower dripped all night long to keep you up. The bed was 1 inch from the door after going to the bathroom 2 times at night you could NOT open the front door without moving back the bed to press it up against the wall to open the front door. The whole toilet was loose and no bolted to the floor correctly, the toilet top did not even go to the same toilet. After telling the check in person about this she just said “were just getting it dialed in.” what a joke. Oh and you can not even check in to 4pm. We arrived at 10am and asked if we could check in early and if you ask to be checked in early as we did they will just say “we text you when the room is ready” and never text or call you. That is their standard answer but never do anything to try to get the room ready for you or call you back.

By on May 27, 2021

Review comment responded on Jun 15, 2021

Dear Guest, We are so sorry your stay was not magical - which is our goal. Please note the Jack and Jill rooms are an odd shape with plumbing being added after the building was built. We hope you will try us again in a different room type - standard queen, preferred cottage, or ocean view! thank you for the feedback,

5
Partner Couples

Great location. Excellent service. Matthew and Jason at the Front Desk were helpful and hospitable.

By on Jul 22, 2020

Review comment responded on Jul 23, 2020

Thank you very much for the awesome feedback. We hope that you will come back and visit us again soon.

5
Partner Couples

The Hotel service was great. Hotel room was really nice it made me and significant other really enjoy our stay in catalina island.

By , from San Bernardino on Jul 1, 2020

Review comment responded on Jul 2, 2020

Hello Luis, We are so happy that you enjoyed staying with us and we really hope you will come back to visit us soon.

4
Everyone

By on Jul 18, 2019

Review comment responded on Jul 19, 2019

Thank you for taking the time to leave a review

4
Everyone

By on May 19, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to leave a review

5
Everyone

By on Dec 27, 2018

Review comment responded on Dec 27, 2018

Thank you for taking the time to review us.

2

dont do it

Everyone

Close to beach. Front office young men were nice but the manager was incredibly rude! Sand in our bed and floor, did not change bedding upon offering to pay for it? The most uncomfortable bed EVER!! Left me in pain!

By , from colorado on Aug 23, 2017

Review comment responded on Aug 27, 2017

thank you for your review

1

nasty

Everyone

The staff knowingly put us in a roach-infested room the bathroom was starting they had cracks in the seams of the doors people could look into the room as they walk by never again

By , from San diego on Aug 23, 2017

Review comment responded on Aug 27, 2017

thank you for your review

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