I always enjoy my visit @ I'll continue to do business!
The room rate was affordable @ location is convenient!
Property is not very clean and dated. Walls are thin, can hear the
The breakfast I had was good, it was the only good thing about my stay. My room was 74 degrees when I checked in, the A/C wouldn't turn on even though I lowered the thermostat. A guy came and showed me how to turn down the temperature on the A/C unit and it still never got cool enough to sleep. I'm from Anchorage, Alaska and I couldn't get to sleep in a tiny hot room that didn't even have a fridge. I stayed there once in Jan. 2020 and once in Feb 2020. Everytime I'm there I get misinformation at the front desk. While I was waiting for the shuttle to take me to the airport, I heard the front desk making fun of me, I clearly heard my last name said several times. I will NEVER stay at a Microtel ever again!
The room was nice & comfortable. It was convenient to the airport & the shuttle driver was very nice & helpful.
Shuttle service to the airport was excellent. Room was tiny and no refrigerator. Staff was very helpful.
Very nice. Great value. Not the Taj Mahal but never thought it would be. Room was very clean and staff was vey helpful.
Hotel is old. The shower took 10 min to warm up and even then had no water pressure. Wall above bed is completely mirrored, very dark dingy room weird lighting maybe from the 90s ?! Also the AC seemed to have been automatically shut off in the night and turned back ion in the morning
The staff was great. We used the shuttle 3 times to the airport and our driver was wonderful. I can not remember her name. Breakfast was good, sausage and scrambled eggs. Rooms were clean. Would have been better if there was at least a mini fridge. Personal safe would be nice too. Great location to airport. Uber or metro bus to downtown areas.
I book this hotel to sleep after a red eye, I was able to check in August 13 arriving early the morning of the 14th grab my room and sleep in a very clean comfortable bed
Just old and run down. Walls are so thin you could hear everything
It’s pretty obvious housekeeping doesn’t wash the sheets, comforter, and towels. When we told front desk about our dirty comforter she didn’t even apologize the only thing she said was to go pick up another downstairs I do not recommend this dirty hotel
Everything was nice and stay was close to our venue
This was our first stay at a Microtel and we were really impressed by the size of the rooms and the service they offered for shuttle to the airport and even parking for our vehicle while away for four days. The value of the hotel was great.
easy late check in. room was nice .breakfast included
Wasn't clean. Older and needed updating. Bathtub didn't drain at all. No do not disturb sign and several times people tried to open our door. Did not feel safe.
Microtel Inn & Suites by Wyndham Austin Airport is located within a few miles (5 km) of Lady Bird Lake and Riverside Golf Course. This 71-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Austin Airport's 71 rooms provide coffee makers, free weekday newspapers, and free long-distance calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At Microtel Inn & Suites by Wyndham Austin Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
I always enjoy my visit @ I'll continue to do business!
The room rate was affordable @ location is convenient!
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Property is not very clean and dated. Walls are thin, can hear the
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.
The breakfast I had was good, it was the only good thing about my stay. My room was 74 degrees when I checked in, the A/C wouldn't turn on even though I lowered the thermostat. A guy came and showed me how to turn down the temperature on the A/C unit and it still never got cool enough to sleep. I'm from Anchorage, Alaska and I couldn't get to sleep in a tiny hot room that didn't even have a fridge. I stayed there once in Jan. 2020 and once in Feb 2020. Everytime I'm there I get misinformation at the front desk. While I was waiting for the shuttle to take me to the airport, I heard the front desk making fun of me, I clearly heard my last name said several times. I will NEVER stay at a Microtel ever again!
Thank you so much for sharing your feedback and giving us an honest look at the guest experience in our hotel. I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to know that you found the majority of your experience to be satisfactory. We look forward to seeing you again! I hope you will find your expectations to be far surpassed during your next visit!
The room was nice & comfortable. It was convenient to the airport & the shuttle driver was very nice & helpful.
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our shuttle and your comments about our room. We appreciate you taking the time to share your experience.
Shuttle service to the airport was excellent. Room was tiny and no refrigerator. Staff was very helpful.
Thank you for taking the time to share. We appreciate your feedback regarding our staff and shuttle. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Very nice. Great value. Not the Taj Mahal but never thought it would be. Room was very clean and staff was vey helpful.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Hotel is old. The shower took 10 min to warm up and even then had no water pressure. Wall above bed is completely mirrored, very dark dingy room weird lighting maybe from the 90s ?! Also the AC seemed to have been automatically shut off in the night and turned back ion in the morning
Know that your voice is of tremendous importance to us and we value your comments about our bed and your comments about our shower. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!