Great customer service
Overall, property inside and out was dirty and not well kept. Appliances had issues. Staff was very friendly, but extremely limited.
Staff was great, room was clean and spacious, great for little family/business getaway.
Spacious room with two queen beds and a sofa bed. Very clean.
The staff at front desk and person preparing the breakfast was very professional, fiendly and helpful the moment I enter the facility.
Great location, staff and well maintained facility
The room is clean. Location is very convenient to the mall and restaurants. The staff were very nice, courteous and accommodating. Carl is awesome!
Nice, quiet and clean. Although, they are doing a little renovation, it was still very nice!!!!
Room smelled dank and musty and was a hard to find location. Desk clerk unfriendly.
Very large and comfortable room. Good location. Staff not so good. I arrived well past check in time and when I got to the room it was not yet cleaned. Had to go back down and get another room. Breakfast was not included which is very unusual for a Holiday Inn Express.
Hotel is newer, gym is open 24 hours, convenient to shopping, restaurants, etc.
The shower was not clean and had film on the surface and in the corners.
New and nice - equivalent to Marriott Courtyard, but less $
Located in Anderson Mill, Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel is adjacent to Solar Eclipse April 8th 2024 and within a 10-minute stroll of Lakeline Mall. This 65-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
At Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Great customer service
Overall, property inside and out was dirty and not well kept. Appliances had issues. Staff was very friendly, but extremely limited.
Staff was great, room was clean and spacious, great for little family/business getaway.
Spacious room with two queen beds and a sofa bed. Very clean.
Sunil,On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. IHG Team