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Recent guest reviews

Nice clean rooms

very friendly staff

Okay. Sort of middle of nowhere in a dead, dying part of town. Not sure why this is rated higher than a few hotels on the riverfront or closer to restaurants. Staff is nice, but not knowledgeable of the area.

It is one my favor properties in Georgia. They were remodeling the breakfast area and you had to walk through that area and a part of the lobby every day. They could have put the breakfast set-up in one of the 1st floor rooms to make it comfortable for the guests.

Staff were extremely friendly and made us feel welcome. Hotel was clean.

Some of the employees remembered me from two years ago. Joe DS, Deborah GM, and a few of the housemen and Housekeepers.

Room was unusually big. We booked a room with two queens. About a 15 minute walk to the James Brown Arena or dining on the main street. Continental breakfast had hot and cold options.

No receipt issued at check out of the expenses I paid and I paid a 25.00 incidentals fee when I checked in although my credit card was on file

The hotel is in the heart of downtown. It has a security gate for guest parking which I think is necessary in this part of town.

Upscale, interior corridors, outdoor pool, near most downtown tourist activities, free local shuttle around downtown and to the airport.

Clean room, good beakfast with options for almost everyone

The hotel was clean and neat and nice staff, shuttle service was very good.

Broad St Augusta GA

Hotel highlights

  • Close to Augusta Riverwalk
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Downtown Augusta, Holiday Inn Express Augusta Downtown, an IHG Hotel is within a 5-minute walk of sights such as Augusta Museum of History and Marion Hatcher Center. This hotel has 117 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Holiday Inn Express Augusta Downtown, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and a computer station.

Room options

Standard Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 3

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Mobility)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express Augusta Downtown, an IHG Hotel

Everyone (17) Business (1) Couples (4) Family (8) Other (2)
5
Partner Couples

Nice clean rooms

By on Oct 1, 2023

Review comment responded on Oct 2, 2023

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Downtown Augusta.

3
Everyone

By on Aug 7, 2023

Review comment responded on Aug 8, 2023

We strive to make each stay pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

5
Everyone

By , from Macon on Mar 19, 2023

Review comment responded on May 21, 2023

Thank you for taking the time to tell us about your experience at Holiday Inn Express Downtown Augusta. We are happy to know you enjoyed your stay with us. Again, thank you for choosing Holiday Inn Express.

5
Partner Couples

very friendly staff

By on Feb 9, 2023

Review comment responded on May 21, 2023

Thank you for taking the time to tell us about your experience at Holiday Inn Express Downtown Augusta. We are happy to know you enjoyed your stay with us. Again, thank you for choosing Holiday Inn Express.

4
Partner Couples

Okay. Sort of middle of nowhere in a dead, dying part of town. Not sure why this is rated higher than a few hotels on the riverfront or closer to restaurants. Staff is nice, but not knowledgeable of the area.

By on Dec 27, 2022

Review comment responded on May 21, 2023

We strive to make each stay pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach out team to make the necessary changes so we can provide a better experience in the future.

4
Everyone

By on Apr 11, 2022

5
Everyone

By on Sep 3, 2021

4
Everyone

By on Dec 14, 2020

Review comment responded on Dec 14, 2020

Hi , Thanks for taking the time to leave us a great review! We are glad you enjoyed your stay and look forward to having you back on your next trip to Augusta

4
Everyone

By on Sep 8, 2020

Review comment responded on Oct 13, 2020

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as exploring the local area. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

3
Everyone

It is one my favor properties in Georgia. They were remodeling the breakfast area and you had to walk through that area and a part of the lobby every day. They could have put the breakfast set-up in one of the 1st floor rooms to make it comfortable for the guests.

By on Aug 31, 2020

Review comment responded on Oct 13, 2020

Thank you for taking the time to share your feedback with us on your recent stay. We would like to express sincere apologies that you had a negative experience during your stay with us. Please be aware that we use feedback like yours to take corrective action and to prevent future guests from having similar issues! Thank you for taking the time to complete our survey, we look forward to having you back on your next trip to Augusta,GA.

Holiday Inn Express Augusta Downtown, an IHG Hotel

444 Broad St, Augusta, GA 30901
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