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Recent guest reviews

This is a great place for the value. Clean, comfortable beds, very decent breakfast and wonderful staff!

The staff members were welcoming despite we arrive at 1:20AM. there was an issue with the alarm for CO (no batteries and it kept beeping) and they came to exchange immediately. Everyone was courteous and nice. Beds were comfortable and room was very clean. The breakfast was better than expected. We will come back when we pick up our daughter from summer camp nearby.

Everything was great!

I hadn't started here in a while, seems like the place is getting tired. The carpet was horrid.

Staff was attentive and friendly. The bed/bedding was very comfortable. Room was very dated and looked dirty. It may have just needed fresh paint, etc. Walls were too thin. We checked in very late and had to listen to the people in the next room yelling, fighting, crying, banging/punching walls, doors slamming, police response, etc. This went on most of the night. We were moved without question when we asked.

It is close to the shopping area and thruway. Adequate parking and spacious

Front staff at check in was kind, attentive and professional. Night of stay, two spots available In parking lot inaccessible because two guests double parked. Brought this to hotel staff’s attention and was met with polite indifference. Very comfortable bed and clean linens. Tub struggled to drain- showered w water pooling around ankles.

Everything was fresh and well-designed. Lots of great breakfast choices, soothing hot shower, large clear TV, really comfortable beds - and cheery people

Great hotel for a one night stay. Close to the highway.

Staff was so cheerful and friendly. The room was clean the bed was actually comfortable with a decent comforter.

We stayed in room 101,and it was pretty bad. I'm not sure if all the rooms were like this but the walls are paper thin. I could hear everything outside. Out neighbor were smoking and we could smell it though the door

Close to shopping and restaurants. Ideal location for college touring

Staff was very friendly and always to make sure your stay is going well. Rooms are very clean and the breakfasts offer a great selection.

Excellent staff. Rooms and hotel were clean. Decent breakfast. Could use a little updating, but it was a nice hotel.

We stayed for one night so I cannot say much except that the staff were very friednly, the rooms were clean and comfortable for the price. The breakfast was elaborate and great as well.

My room wasn’t available!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Community Drive Augusta ME

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Augusta Civic Center, Best Western Plus Augusta Civic Center Inn is within a 15-minute stroll of University of Maine at Augusta. This 99-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

At Best Western Plus Augusta Civic Center Inn, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Augusta Civic Center Inn

Everyone (17) Couples (8) Business (1) Family (8)
5
Partner Couples

This is a great place for the value. Clean, comfortable beds, very decent breakfast and wonderful staff!

By on Jul 26, 2022

Review comment responded on Jul 26, 2022

Hello Maria, thank you for taking the time to leave this wonderful review! We are so happy you enjoyed your stay and hope to see you again soon!

4
Family

The staff members were welcoming despite we arrive at 1:20AM. there was an issue with the alarm for CO (no batteries and it kept beeping) and they came to exchange immediately. Everyone was courteous and nice. Beds were comfortable and room was very clean. The breakfast was better than expected. We will come back when we pick up our daughter from summer camp nearby.

By on Jul 8, 2022

Review comment responded on Jul 18, 2022

Hello Maria, thank you for the review! I apologize for the inconvenience. I am glad the issue was handled in a timely manner for you. We look forward to seeing you again in the future!

4
Everyone

Everything was great!

By , from Augusta on Apr 27, 2022

Review comment responded on Jun 9, 2022

Hello Clayton! Thank you, we are happy to provide you with a great experience!

5
Everyone

By on Dec 4, 2021

Review comment responded on Mar 7, 2022

Thank you!

3
Friends

I hadn't started here in a while, seems like the place is getting tired. The carpet was horrid.

By , from Ellsworth on Nov 16, 2021

Review comment responded on Nov 16, 2021

Hi Patricia, thanks for staying with us again and providing your feedback. We'll be working on the carpets soon!

3
Partner Couples

Staff was attentive and friendly. The bed/bedding was very comfortable. Room was very dated and looked dirty. It may have just needed fresh paint, etc. Walls were too thin. We checked in very late and had to listen to the people in the next room yelling, fighting, crying, banging/punching walls, doors slamming, police response, etc. This went on most of the night. We were moved without question when we asked.

By on Jan 14, 2021

Review comment responded on Jan 14, 2021

I am very sorry about the experience you had. It is not typical. I am glad we were able to provide a solution. Thank you for feedback and stay safe.

5
Family

It is close to the shopping area and thruway. Adequate parking and spacious

By , from Buffalo on Mar 17, 2020

Review comment responded on Mar 20, 2020

Thanks for your review! See you next time.

4
Everyone

By on Nov 13, 2019

Review comment responded on Nov 15, 2019

Thanks for your rating!

4
Business Business

Front staff at check in was kind, attentive and professional. Night of stay, two spots available In parking lot inaccessible because two guests double parked. Brought this to hotel staff’s attention and was met with polite indifference. Very comfortable bed and clean linens. Tub struggled to drain- showered w water pooling around ankles.

By on Oct 26, 2019

Review comment responded on Oct 26, 2019

Thank you for your review. I am sorry that some of the spaces were double parked. I will check with my staff. Have a great day!

5
Family Family

Everything was fresh and well-designed. Lots of great breakfast choices, soothing hot shower, large clear TV, really comfortable beds - and cheery people

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Thank you for your review! I hope you come back soon.

Best Western Plus Augusta Civic Center Inn

110 Community Drive, Augusta, ME 04330
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