Fairfield Inn & Suites by Marriott Augusta2.5 out of 5.0
Recent guest reviews
If you stop at a travel center on I-95. check out the 'guide' booklets. sometimes they have coupons in them for $78 per night. At that rate, this hotel is a good value. It's clean and the staff is very pleasant. Hotel is fairly quiet. but $120 a night in Augusta in the winter? Ridiculous. Use the coupon. Conveniently located near the Augusta Civic and a large shopping center, but I still prefer shopping in the historic downtown whenever possible. There is a Chinese buffet located across the parking lot - the "Great Wall". It's pretty decent if you like 'packaged' food - good variety, but the quality seemed to have dropped off a bit since last visit in summer of 2017. Back to the hotel - typical "free breakfast" fare of rehydrated eggs, etc., with placitc utensils and paper plates. No recycling to be found in the dining area. I was disappointed that the juice in the machine did not seem to be' real'. I think it's Sunny Delight for OJ and some kind of high fructose corn syrup stuff masquerading as apple juice. No cranberry juice to be found. The Marriott we stayed in a couple weeks ago in Chicago had real juice, and the rooms were about the same price. The TV in the bedroom part of our 'Studio Suite' only had audio; no video. The one in the sitting area worked as expected. The shower head had some plugged nozzle holes or something because the water came out a bit sideways, if at all, on part of it. No place within easy reach (and I'm 6'1") to hang a towel to grab it after showering. Plenty of hot water, though, and the hotel was fairly full and it was -16 outside. The bed is typical Marriott. I found it comfortable, but my Better Half hated it and she tossed and turned all night. The blower in the lobby fireplace "had a broken part and it has been ordered". That was a bit disappointing, as we sat and visited in the lobby with local friends for a while. Seems to me like this place just needs some loving care and a thorough walk-thru by the manager and maintenance supervisor, with a corporate SOP checklist in hand, and it'll be a much happier reflection on Marriott. In their defense, I am sure they had their hands full with an ice storm and two weeks of below zero weather. I have Platinum Elite status with Marriott, so have stayed with them a lot at many properties, if you were curious about my creds.
Pleasantly surprised with the flexibility of the Marriott gang today. Had to change my reservation twice in the same day and actually in two different cities in Maine. Each conversation was pleasant and accommodating. After a fair amount of driving, I was greeted at the Fairfield Inn in Augusta with a pleasant reception and a warm greeting. Oddly enough the young man I spoke with on the phone was also working the front desk when I checked in. One mention of a past visit with a small room, I was immediately taken care of with a bigger room that will serve well for the two nights I am here. GREAT job and outstanding customer service. I’ll definitely be back...thank you!
My wife and I were lucky to have stayed here one night after we were forced out of our hotel in Edgecomb due to the very bad storm that caused fallen trees, downed power poles and lines causing loss of electricity and blocked roads across the State. Check-in was easy and pleasant with staff being informative and helpful. The room was not very big, basic but efficient for our short stay. There was no coffee maker, mini-refrigerator or microwave in the room. The room was clean and quiet. Complimentary breakfast was not that good but acceptable. Choices were limited. Having stayed at several other hotels in Augusta I probably would not select this hotel on a future visit.
I travel extensively for school and I stop here more than I would like to admit. Stayed on the second floor and there was a significant leak from the upstairs bathroom to my rooms ceiling. To the point where the carpet on the floor was wet in my room. This is usually a great place to stay. It is very safe. Very safe area. Tons of business people that stay here. Staff are available at all hours and give great suggestions on the surrounding area. If management could just fix that leak before the next guest this would have been a perfect stay. No other issues with this stay and it was CLEAN!! Besides the leak I would have thought this was a brand new room
Stayed one night at the Fairfield Inn in Augusta, ME. I checked in with my phone before arriving so it was fast and easy. Room was average but clean. Room location assigned was not great, near side door exit and it slammed shut every 5 mins. Overall, it was an ok stay. I would stay again but different room location.
We stayed at this Fairfield Inn last year and hoped they would have room for us this year which they did. The check in was friendly and efficient and our room was clean, and quiet with a comfortable bed and a nice bathroom. The breakfast the following day was also very nice. It is handy to several nice restaurants and is close to I 95. Will stay there again.
I love Marriott - am Gold Premier. But, due to a huge State of Maine power failure - and bad luck for Marriott...I had to check out and find a new place. I won't tell you where I ended up...but follow my reviews to see my new go-to place in this town. Nothing against the Fairfield inn....the staff is great, nice rooms, good breakfast, but a new sheriff is in town and it makes you old fave good but not nearly as good as the new competition.
Traveling from DC to Maine and really enjoyed staying here. Had a smooth late night check-in got a very convenient room to the parking lot. AC worked great and room was quiet. Breakfast was kept full of food and staff was very friendly! Will recommend and be back to stay again if passing through.
We made a reservation here by accident intending to go to a different hotel in another part of the city. The parking lot was clean, and well lit. Good sized parking spaces so you don't whack the car next to you loading and unloading. The lobby was colorful, but inviting. Our guest representative was friendly, helpful and made a few dining suggestions that were very helpful. Although not directly on the interstate, it is an easy to get to hotel. There were surprisingly quite a few horns, car alarms and revving engines in the surrounding parking lots throughout the night. The only possible negative about our stay was the A.C. unit. It was loud and seemed to go on and off randomly for varying amounts of time, but we like it cold in our room to sleep, so it could have just been the best it could do. The rooms were very clean and well set up. The bathroom was spotless and had terrific water pressure and temperature.
Excellent rooms great service love the care that goes into making their customers feel welcome. A great place to stay if you just want to get away and relax. the breakfast is generic but edible and the coffee is good.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of University of Maine at Augusta, Fairfield Inn & Suites by Marriott Augusta is within 2 miles (3 km) of Augusta Civic Center. This 81-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Also close to this Augusta hotel are Holocaust Human Rights Center of Maine and Turnpike Mall.
Free continental breakfast is included with your stay. Satisfy your hunger from the comfort of your room with room service.
All of Fairfield Inn & Suites by Marriott Augusta's 81 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free newspapers, and hair dryers are also standard.
At Fairfield Inn & Suites by Marriott Augusta, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 183 reviews