Waldorf Tetra Serviced Apartments3.5 out of 5.0
Recent guest reviews
Nice apartment with reasonable views but was on 11th floor. Location from Queen street good but walk a nightmare very steep hill! Check in is 3pm which is later than any other accommodation I have stayed in, but check out still 10am?? (Should be 11am as not getting as much time). Booked through booking.com so apartment would not validate loyalty card!!Don't see why not ,still paid reasonable amount to stay and stayed 2 nights. Oh well means I probably wouldn't stay again, had they validated my loyalty card then I may have stayed just that... loyal , probably wouldn't stay again.
The truth is this appears to be a University student hostel that sells spare rooms as an "Apartment Hotel". Like several other reviews should have realised that from the "Rules" notices all around the building and switched but unfortunately all the regular places I stay were full. My room was effectively in a basement with small windows set 2 metres above the floor - worse right next to the rubbish collection which occurs at 4am! Final insult receptionist with limited English placed a $50 "hold" on my Visa; when I sought confirmation at checkout that this was lifted was told oh yes only to find that the amount had been charged straight to Visa and I now have to negotiate a refund.
Stayed for two nights on a business trip. Extremely disappointed, my room was the on the ground floor which should have been an indicator. The "apartments" are more like student long term accommodation - they shouldn't advertise and good business/family apartments. My room wouldn't have been suitable for more than one person. As it was on the ground floor (under reception) there was no view, WIFI was on and off, and there was a horrific humming/buzzing/radiating noise the entire stay. I complained about that and the fact that the fan in my bathroom wouldn't turn off (so more noise), reception said they would send someone to check it out. When I returned from my evening out, the noise was as loud as ever. There is no 24 hour desk service so I had to ring the 0800 help number - which was incredibly rude and unhelpful, was told they had no other rooms so suck it up. When I checked out, I complained once again and the girl on reception said the staff member didn't hear anything when they investigated. I had recorded the noise and showed her to which she responded "oh". No compensation/refund offered. House keeping also knocked on my door TWO hours before check out, while I was in my PJs asking when I was leaving so they could clean the room. The reception offered to get the manager to contact me, he was standing in a room behind me doing nothing so I offered to wait to speak to him - but it was as if they gave some sort of symbol to him because I've never seen someone bolt so fast! My $50 bond has still not been released - a whole week later (there was no notice that this was required, and there is no mini bar etc that would require a bond). I have just rung the property as I still have had no contact from the manager, and don't expect to. They were as unhelpful as ever. Wouldn't recommend at all.
We stayed there for three days in their studio apartments. This place was close to super markets , restaurants and toruist spots. But we had difficult time finding a parking spot near the hotel. They would do an off-site parking for you but it was a bit costly than the regular parking rates. Overall a decent stay.
Stayed here and had one of the Superior Bedroom Apartments to sleep 3 adults. The rooms were small.. but bed was very comfortable. Apartment was very clean.. with little kitchen area. Lounge area was small aswell.. However it was perfect as we did not spend alot of time in the room itself as were out doing things.. Overall would defintely recommend and would not hesitate to stay again. For the price it was Great!
Mattress needed replacing, nearly rolled out of bed, 7 nights with sore back every night despite putting pillows under mattress, no response from monologue receptionist. Leak in bathroom we fixed it with their tools, shower door not closing we put up with it. Apart from that clean but small only one window as we were on ground floor, obviously the cheap room. Wakefield St hill is a killer to walk up, it is in close proximity to Civic & centre. Smokers all along street dropping butts & outside hotel. WiFi kept not connecting despite complaining four times, poor response. Wouldn't go back.
We stayed for just one night as we were seeing a musical at the beautiful Civic Theatre. The rate was reasonable for a Saturday night .The apartment was a 2 bedroom self contained one with a wee kitchenette. The decor was basic but at least clean with nice quality linen and toiletries offered. The location was up a hill off Queens street and very close to the Civic theatre and CBD. Reception was friendly. If you are after a reasonable and no frills stay in the Auckland city this is a good budget option.
Good place to stay staff was friendly and room was clean. I had no issues with the place. Close to shops and downtown if you like walking. Rooms offer everything you need if you wish to cook in your room and save a little money eating out.
There was old blood on the duvet from a previous guest. However, the bed was really comfy and the room spacious. The heat pump heated up the room well. Staff were friendly enough except my experience with the manager.
Basic room, a bit cold. Has basic facilities for a serviced apartment. Local stores sell basic food, but nearest food outlets are a 10 minute walk. Easy walking distance of Queen Street shopping and ferry is 20-25 minutes' walk.
- Walking distance to Auckland Town Hall and University of Auckland
- Free WiFi and wired Internet in rooms and public areas
- Fitness center
- Laundry facilities
Located in Auckland Central Business District, Waldorf Tetra Serviced Apartments is within a 5-minute walk of Auckland Town Hall and within 15 minutes of other popular attractions like University of Auckland. Each of the 50 rooms at this 3.5-star apartment includes a kitchenette, a refrigerator, and a microwave. Centrally located in Auckland, the apartment is also a short walk from Sky Tower and Queen Street Shopping District.
The 50 apartments feature kitchenettes with refrigerators, microwaves, and stovetops. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include coffee makers and desks. Weekly housekeeping is available.
Guests of Waldorf Tetra Serviced Apartments enjoy features like a fitness center, free WiFi in public areas, and laundry facilities. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 583 reviews