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The Spencer Hotel by Castle

4.0 star property

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Front of property
Spencer One-Bedroom Suite Balcony & View | In-room safe, desk, laptop workspace, blackout drapes
Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV
Lobby sitting area
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Place, Shore City Shopping Centre
    ‪5 min walk‬
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, Bruce Mason Centre
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Spencer)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Spencer | View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room (Spencer | Studio)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Twin Room (Spencer | Studio | View)

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Auckland

Located in Takapuna, The Spencer Hotel by Castle is within a 10-minute walk of popular sights such as Shore City Shopping Centre and Takapuna Beach. The 40 rooms at this 4-star hotel include microwaves, coffee makers, and LCD TVs.

What's nearby

  • Waitemata Harbour - 3 min walk - 0.2 miles
  • Shore City Shopping Centre - 5 min walk - 0.3 miles
  • Takapuna Beach - 6 min walk - 0.4 miles
  • Takapuna Markets - 6 min walk - 0.4 miles
  • Bruce Mason Centre - 10 min walk - 0.6 miles

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪Bricks Roastery - ‬5 min walk
  • ‪MIMOSA - ‬4 min walk
  • ‪Basu Lounge - ‬4 min walk
  • ‪Centro Takapuna - ‬2 min walk
  • ‪Umi Sushi - ‬5 min walk

About this property

The Spencer Hotel by Castle

At The Spencer Hotel by Castle, guests have access to a gym, free WiFi in public areas, and an outdoor tennis court. Self parking is available for NZD 30 per day. The front desk has multilingual staff that can help with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
LCD TVs come with cable channels, and free wired internet keeps guests connected. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor tennis court and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping available once per stay (for a fee)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

Frequently asked questions

Is a free cancellation option available at The Spencer Hotel by Castle?

The Spencer Hotel by Castle provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Spencer Hotel by Castle?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at The Spencer Hotel by Castle on May 22, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Spencer Hotel by Castle?

This hotel is situated in Takapuna within a 10-minute walk of Takapuna Beach, Waitemata Harbour, and Takapuna Markets. You'll also find Bruce Mason Centre and Shore City Shopping Centre less than a mile away.

Is parking available on site at The Spencer Hotel by Castle?

Yes, parking is offered for NZD 30 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does The Spencer Hotel by Castle feature a casino?

No, The Spencer Hotel by Castle doesn't have a casino.

Is there an indoor pool at The Spencer Hotel by Castle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Spencer Hotel by Castle?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor tennis court and a gym.

Are there hot tubs at The Spencer Hotel by Castle?

No, this hotel doesn't have a spa tub.

Does The Spencer Hotel by Castle have a restaurant that serves breakfast?

No, The Spencer Hotel by Castle doesn't have a restaurant that serves breakfast.

Does The Spencer Hotel by Castle allow pets to stay for free?

No, pets aren't allowed at The Spencer Hotel by Castle though service animals are welcome.

Are there connecting rooms at The Spencer Hotel by Castle?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Spencer Hotel by Castle?

The closest major airport to The Spencer Hotel by Castle is Auckland Intl. Airport (AKL), which is 19.1 mi away (34 minutes by car).

Are there rooms with balconies that I can book at The Spencer Hotel by Castle?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy beach and city views.

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stacey

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Spa and swimming pool where available the whole reason i booked there was for my autistic touse the pool it was his 10th birthday we loves the pools me and my other son were also looking forward to them
Stayed 1 night in Jan 2026

6/10 Okay

Pauline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious for our needs. Bathroom floor needs an upgrade, looks a bit tired.
Stayed 1 night in Jan 2026

10/10 Excellent

Des and Cushla

Business traveler, Traveled with partner
Liked: Cleanliness
All good
Stayed 1 night in Jan 2026

4/10 Poor

vanessa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Whilst we were upgraded which was awesome no aircon in bedroom, no balcony furniture, 1 pot and small frypan, lacking in kitchen utensils for a family suite
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Stayed 2 nights in Jan 2026

4/10 Poor

Michelle

No hot water for the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay . The location was excellent. We had a stunning view of Auckland. The suites are spacious and spotless
Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness
The staff were great and super helpful. The room was sufficient and what we expected.
Stayed 1 night in Jan 2026

6/10 Okay

Aiden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need renovation in rooms and upgrading. Shower wasn't working good and bathroom fan wasn't working too. CD player and Bluetooth device was old and wasn't working good. Positive: Nice view. Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
On Expedia it was advertised as having a swimming pool, which looked nice. In reality the pool was closed. This was disappointing.
Stayed 1 night in Jan 2026

8/10 Good

Conan

Traveled with partner
Liked: Cleanliness, amenities
Yes And Yes
Stayed 2 nights in Jan 2026

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great kitchenette and balcony!!! Beautiful view of the city to see the fireworks for new years!! Only downfall was the pool was not working and had been drained and the bubbles in the hot tub didn’t work. Also, front desk was rarely staffed.
Stayed 3 nights in Dec 2025

8/10 Good

Ngaio

Traveled with family
Liked: Amenities, property conditions & facilities
Clean carpet and bedding. Windows could have done with an inside clean and was guttered the pool was unavailable otherwise a great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Josiah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room with a great view of the city
Stayed 1 night in Dec 2025

8/10 Good

Mark van

Liked: Cleanliness
Very little staff contact to give a rating
Stayed 1 night in Dec 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly adequate with comfortable room, good parking and excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

Robson

Stayed 2 nights in Dec 2025

8/10 Good

clive, ballarat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
room and views were great, staff were great pleasent and polite to talk with addressing every thing in a good time only issue was the pool was closed whilst we were there which would have been great in the hot weater.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Rahema

Traveled with partner
Disliked: Property conditions & facilities
For the price compared to Other apartment suites it could’ve been better. I think it just needs an overall revamp everything still feels olden day. And that might be okay for some. I would note the lobby smelt, and the rooms were slightly musty however they were clean and it was okay. Maybe consider dropping the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

8/10 Good

Megan

Traveled with family
Liked: Property conditions & facilities
Staff were great, room was comfortable. Unfortunately its pool was getting an upgrade was was out of commission. Air con must have been getting an upgrade because the rooms wall had a covering of dust above curtain was covered in a layer of fluff/dust.
Stayed 2 nights in Nov 2025

6/10 Okay

JONO

Traveled with partner
Liked: Staff & service
Dusty bedside tables, cracked tiles, rub marks all over the doors and walls, overall not too bad but not worth $300 odd a night
Stayed 1 night in Nov 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, close to shopping and lots of fantastic eateries. Only downside was the pool was closed for maintenance which wasn’t advised at time of booking and the air conditioning in our room was stuck on 17 degrees. Good job I like a cool room.
Stayed 1 night in Nov 2025

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