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Surf 'N' Snow Backpackers - Hostel

2.0 star property
Hostel in Auckland, steps from Sky Tower

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Photo gallery for Surf 'N' Snow Backpackers - Hostel

Gift shop
Exterior
Standard Double Room, Ensuite (No window) | Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception
Business center

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Laundry
  • Kitchen

Explore the area

View in a map
102 Albert Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Shared Bathroom

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (4 Person)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (6 Person)

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (8 Person)

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite (No window)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (10 Person )

  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Budget Twin Room (No window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Twin Room (No window)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 269 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Shared Dormitory, Women only (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (6 Person)

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (10 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (10 Person)

  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (12 Person)

  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Budget Double Room (No Window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Double Room (No Window)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

About the neighborhood

Auckland

Located in Auckland Central Business District, Surf 'N' Snow Backpackers - Hostel is next to popular attractions like Sky Tower and SkyCity Casino. This 33-room hostel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
View more Hostels in AucklandOpens in a new window

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 8 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪The Fiddler - ‬1 min walk
  • ‪1947 Eatery - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk
  • ‪The Lord Nelson - ‬1 min walk
  • ‪Tank - ‬2 min walk

About this property

Surf 'N' Snow Backpackers - Hostel

Hostel in Auckland, steps from Sky Tower
Guests of Surf 'N' Snow Backpackers - Hostel enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a library, laundry facilities, and a vending machine.
Guests can expect to find free WiFi. Beds sport premium bedding. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is not available.

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  • Housekeeping
8.0 out of 10, Very Good, 5 reviews
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The price is $40
Jan 8 - Jan 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board on request
  • Living room
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Frequently asked questions

Is free cancellation available at Surf 'N' Snow Backpackers - Hostel?

Surf 'N' Snow Backpackers - Hostel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Surf 'N' Snow Backpackers - Hostel?

This hostel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Princes Wharf. You'll also find Auckland Ferry Terminal and Spark Arena less than a mile away.

Is there parking available at Surf 'N' Snow Backpackers - Hostel?

No, there isn't parking available at the hostel.

Does Surf 'N' Snow Backpackers - Hostel include a casino at the property?

No, Surf 'N' Snow Backpackers - Hostel doesn't have a casino.

Will I find an indoor pool at Surf 'N' Snow Backpackers - Hostel?

No, there is no indoor pool at this hostel.

Is Surf 'N' Snow Backpackers - Hostel good for couples?

Couples staying at this hostel will appreciate amenities like a kitchen and premium bedding as well as a hair salon.

Does Surf 'N' Snow Backpackers - Hostel have a hot tub?

No, this hostel doesn't have a spa tub.

Does Surf 'N' Snow Backpackers - Hostel feature a restaurant that includes a breakfast menu?

No, Surf 'N' Snow Backpackers - Hostel doesn't have a restaurant that serves breakfast.

Will Surf 'N' Snow Backpackers - Hostel allow pets to stay free of charge?

No, pets aren't allowed at Surf 'N' Snow Backpackers - Hostel.

Are there connecting rooms at Surf 'N' Snow Backpackers - Hostel?

No, this hostel doesn't feature connecting guestrooms.

What is the closest airport to Surf 'N' Snow Backpackers - Hostel?

The closest major airport to Surf 'N' Snow Backpackers - Hostel is Auckland Intl. Airport (AKL), which is 13.9 mi away (28 minutes by car).

Can I book a room with a balcony at Surf 'N' Snow Backpackers - Hostel?

No, there aren't any rooms with balconies at Surf 'N' Snow Backpackers - Hostel.

Surf 'N' Snow Backpackers - Hostel Reviews

Reviews

5.2
Rating 10 - Excellent. 37 out of 299 reviews
Rating 8 - Good. 36 out of 299 reviews
Rating 6 - Okay. 64 out of 299 reviews
Rating 4 - Poor. 77 out of 299 reviews
Rating 2 - Terrible. 85 out of 299 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amandeep

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

6/10 Okay

Duchess Wade

Liked: Cleanliness, staff & service
The room I had no
Stayed 1 night in Sep 2025

8/10 Good

Griselda

Business traveler
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amandeep

Stayed 7 nights in Aug 2025

10/10 Excellent

NURSYAKILA

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Payne

Liked: Staff & service
It was okay. It was kinda dirty, but good for the money
Stayed 1 night in Jul 2025

4/10 Poor

Nikolai

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Miss I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place I've stayed

This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend not worth it
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrew

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.
Stayed 12 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Could not believe on first day no hot water on third floor bathroom then after that they clised it for construction so always had to travel to floor below for shower toilet or even just to brsh teeth. Rooms super hot with temp control and only a fan to help you would not recommend the place
Stayed 8 nights in May 2025

6/10 Okay

Michelle

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things
Stayed 4 nights in Dec 2024

2/10 Terrible

Aswin

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Liked: Amenities
Disliked: Cleanliness
I could hear the water running through the pipes fairly loudly in this particular room. Earplugs might be needed if you struggle with needing silence to get to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location!
Stayed 1 night in Dec 2024

10/10 Excellent

skye

Stayed 1 night in Nov 2024

6/10 Okay

Kirsty

Stayed 2 nights in Nov 2024

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

Clod shower .
Stayed 5 nights in Oct 2024

8/10 Good

skye

Traveled with group
Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Stayed 2 nights in Nov 2024

8/10 Good

jomon

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Stayed 6 nights in Sep 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.
Stayed 4 nights in Aug 2024