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InterContinental Auckland by IHG

5.0 star property
Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay

Choose dates to view prices

Photo gallery for InterContinental Auckland by IHG

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Property video
Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Queen Street, Auckland, 1010
  • Place, Queens Wharf
    ‪1 min walk‬
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

8.6 out of 10
Excellent
(10 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

Suite, 1 Bedroom, Club Lounge Access, City View | City view

Suite, 1 Bedroom, Club Lounge Access, City View

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

View from room

Classic Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(12 reviews)
  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | View from room

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

Suite, 1 Bedroom, Club Lounge Access, Harbor View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • 807 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 2 Queen Beds, Accessible

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbor View

View from room

Classic Room, 2 Queen Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Presidential Suite

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

View from room

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

View from room

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Auckland

Located in Auckland Central Business District, InterContinental Auckland by IHG is next to popular attractions like Commercial Bay and Auckland Ferry Terminal. This 139-room, 5-star hotel has a restaurant, free in-room WiFi, and a gym. Centrally located in Auckland, the hotel is connected to a shopping center and also a short walk from Princes Wharf and Spark Arena.

What's nearby

  • Queens Wharf - 1 min walk - 0.0 miles
  • Princes Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Spark Arena - 13 min walk - 0.7 miles

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Ahi. - ‬2 min walk
  • ‪Gochu - ‬2 min walk
  • ‪The Shucker Brothers - ‬1 min walk
  • ‪Reign & Pour - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Auckland by IHG

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
InterContinental Auckland by IHG features a gym, free WiFi in public areas, and spa services. Valet parking is offered for NZD 70 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include local meal delivery service, a porter/bellhop, and a water dispenser.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

Are free cancellation options available at InterContinental Auckland by IHG?

InterContinental Auckland by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Auckland by IHG?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on Jan 15, 2026 start from $170.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to InterContinental Auckland by IHG?

This hotel is situated in Auckland Central Business District, just steps from Auckland Ferry Terminal and Princes Wharf. You'll also find Sky Tower and SkyCity Casino less than a mile away.

Is parking available on site at InterContinental Auckland by IHG?

Yes, secured valet parking is offered for NZD 70 per night with in/out privileges. Bicycle parking is also available for guests.

Does InterContinental Auckland by IHG feature a casino at the property?

No, InterContinental Auckland by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Auckland by IHG?

No, there is no indoor pool at this hotel.

Is InterContinental Auckland by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at InterContinental Auckland by IHG?

No, there isn't a spa tub at this hotel.

Does InterContinental Auckland by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Auckland by IHG serves a full breakfast each morning for a surcharge from its restaurant.

Will InterContinental Auckland by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Auckland by IHG.

Does InterContinental Auckland by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Auckland by IHG?

The closest major airport to InterContinental Auckland by IHG is Auckland Intl. Airport (AKL), which is 17.6 mi away (30 minutes by car).

Can I book a room with a balcony at InterContinental Auckland by IHG?

No, there aren't any guestrooms with balconies at InterContinental Auckland by IHG.

InterContinental Auckland by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 216 out of 247 reviews
Rating 8 - Good. 22 out of 247 reviews
Rating 6 - Okay. 5 out of 247 reviews
Rating 4 - Poor. 1 out of 247 reviews
Rating 2 - Terrible. 3 out of 247 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, Morley

Stayed 1 night in Oct 2025

10/10 Excellent

Zoran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great location, would recommend. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Morley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Gai

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Kellie

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as my AKL office is in the same building. A colleague recommended tI try this hotel and I have to say it was a great place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room backed onto the elevator shaft and was very noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault our second stay, immaculate in every aspect especially the service, staff, room and food.
Stayed 1 night in Aug 2025

10/10 Excellent

Reece

Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new with good services
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

lila, SAN FRANCISCO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Loved our stay. Bed so comfortable. Immaculate! Luxury hotel!!!
Stayed 1 night in Jul 2025

10/10 Excellent

lila, SAN FRANCISCO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, comfortable hotel. One of the best hotels we have stayed at. Everything was amazing. Even the soaps provided was top tier. The bedsheets were thick, clean and comfortable. The towels were clean and thick. Really enjoyed our wonderful stay. Stayed here twice and was amazing both times. My kids loved it too. Very clean!!! Staff was all very kind and welcoming.
Huge bathroom counter
Very clean and comfortable
Huge hallway
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing restaurant, great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Aik Phonesavan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, great location
Stayed 2 nights in Jul 2025