The initial check in was fine. The room was gross, the couch had mystery stains on it, the carpet and wallpaper is ripped, the ceiling above the bed looked to either have a cigarette burn or some sort of fluid on it, I didn’t exam too close to find out. The bed was ok, we had to ask for a new comforter because, again, it had what looked to be a blood stain on it. (I can’t make this stuff up!!) The bath wouldn’t hold water for our little ones to take a bath in, there was a work order that was supposed to be placed our first night to fix that, that never happened. To top out whole trip off, we had booked to say 3 nights, on our second day while we were 4 hours away, we received a phone call asking if we checked out ok. My heart sunk as all of our stuff was still at the hotel and we wouldn’t be back for a while. While trying to figure out what happened with the staff, she was able to “extend my stay” but became very frustrated and eventually she disconnected the call. I was told to speak to orbitz about the issue, so I did, it was not their error, it was the hotel. I had the opportunity to speak to the manager of the hotel who was beyond unhelpful. He apologized for the error which was nice, but When I began explaining our stay he got on his phone and began playing on that with zero eye contact to me, just nods and a few more “I’m sorry” later I just grabbed my things and left. It was so disappointing, I would not recommend even my worst enemy to stay at this hotel.
should regular guests pool & whirlpool down 4 maintenance.
Very pet friendly and thats important to me! I would live here if I could!
I was so happy that this Amazing hotel had it all and loved it.
I have never stayed at a hotel that I felt like I'm at home the way i do at Staybridge in Buckhead.
Great Buckhead location. Clean rooms, house keeping did not disturb you if you put the sign on door. Good breakfasts, manager greeting event during the week with wine and snacks. Great to have kitchenette to prepare food.
I am hard to please... This place and the staff are awesome.....!!!!! We were late arriving, got turned around , talked us thru unknown territory till we arrived.We realized we did not want to drive anymore and they delivered us to our destinations, and picked us up. We also had never rode on the Marta, explained it also. The food!!!!!!! The atmosphere all around.!!!! Thanks again from The Stinsons
I recently stayed at the Staybridge Hotel for business. It was a great location in close proximity to Buckhead. The staff was courteous and went out of their way to be helpful.
The Staybridge hotel was an excellent value for a recent work trip. The hotel was safe and the staff was very friendly.
Everything was great. Its quiet and very comfortable. It was the perfect location to everything. Only took 15 minutes depending on where I wanted to go.
Good location. Clean comfortable. Great breakfast. Reasonably priced
This hotel was in the process of being remodeled when I stayed there. But our room was still decently outfitted. It's a studio suite. So it has a fridge, stovetop, microwave, sink, dishes and silverware, etc. The location was good and the staff was very friendly. Here are the things that I didn't like as much. Please note that these are not huge marks against the hotel, but just things I would have liked to be better. They are listed in no particular order. 1. The free breakfast was "ok". the scrambled eggs were a bit runny and the layout was odd. This might have been related to the remodeling though, so I'm not sure. 2. The parking garage was very narrow. I'm surprised there aren't more accidents there. But maybe because it's so narrow, people pay even more attention and don't drive too fast. 3. The elevators are very slow as well. It is actually quicker to walk outside and up the parking garage (dangers included) to get to the next floor than to take the elevator. 4. There is no oven. I'm not sure where you would put one in the tiny kitchenette. But, it would be nice if there was one for a longer stay. That's about it for the negatives. Like I said, they are pretty minor, but I thought should be noted. The hotel has DVD movies that you can borrow to watch in your room. But the selection is not all that large or great. And "the pantry", which is their mini-store in the hotel, doesn't really have a lot of things in it either. Mostly microwave pizzas. But it does have medicines and bottled waters, etc. so it's good it's there. Basically, if this hotel was about 25% cheaper, it would be a nice bargain. But at its current price, it needs to have its make-over completed before staying there. Overall, I would stay there again if I am in the area.
The location was great, but honestly, it was not really worth even the promotional price I was able to attain. I am also having to contact the hotel directly because they billed me the full price of the room, after paying this site. I'm not sure how this is going to turn out, but have also contacted me credit card company just to make sure this is resolved. The only advise I can give if you stay here is to be sure this does not happen to you.
Had a good, though short visit. Was impressed with everything but the breakfast room staff - who loudly complained about the 'stupid guests' who made a mess of the waffle maker. Ice maker in the room did not function either - not good in 100+ degree weather. The room did not get cleaned over the weekend but the maid service people did knock on the door at 6 pm to see if anything was needed. Plus side was the great Italian restaurant right next door.
We were looking for a reasonably priced hotel in close proximity to our son's loft in Buckhead. Prices in this part of Atlanta are very high. We were thrilled to find Staybridge Suites. We were close to his place, and the hotel was very clean and comfortable. We did not use any of the amenities so I cannot comment on them. I will definitely stay there again!!
Love it. The parking was great, breakfast tasty, rooms were clean and orderly, the staff was pleasent. Will stay everytime I visit Atlanta.
The place is good and they provide very good service, room is clean, morning breakfast has lot of varieties
Nice place for professional and personal. The staffs are very friendly.
This is pretty good place the staffs are excellent and it is good for professionals.
The best value for the money. The location is great.
Located in Buckhead within a mile (2 km) of Atlanta History Center, Staybridge Suites Atlanta - Buckhead, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Lenox Square. This 83-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
The 83 rooms feature kitchens with refrigerators, microwaves, and stovetops. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Guests staying at Staybridge Suites Atlanta - Buckhead, an IHG Hotel enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The initial check in was fine. The room was gross, the couch had mystery stains on it, the carpet and wallpaper is ripped, the ceiling above the bed looked to either have a cigarette burn or some sort of fluid on it, I didn’t exam too close to find out. The bed was ok, we had to ask for a new comforter because, again, it had what looked to be a blood stain on it. (I can’t make this stuff up!!) The bath wouldn’t hold water for our little ones to take a bath in, there was a work order that was supposed to be placed our first night to fix that, that never happened. To top out whole trip off, we had booked to say 3 nights, on our second day while we were 4 hours away, we received a phone call asking if we checked out ok. My heart sunk as all of our stuff was still at the hotel and we wouldn’t be back for a while. While trying to figure out what happened with the staff, she was able to “extend my stay” but became very frustrated and eventually she disconnected the call. I was told to speak to orbitz about the issue, so I did, it was not their error, it was the hotel. I had the opportunity to speak to the manager of the hotel who was beyond unhelpful. He apologized for the error which was nice, but When I began explaining our stay he got on his phone and began playing on that with zero eye contact to me, just nods and a few more “I’m sorry” later I just grabbed my things and left. It was so disappointing, I would not recommend even my worst enemy to stay at this hotel.
should regular guests pool & whirlpool down 4 maintenance.
Yes, pool is down for required maintenance as posted on our website and tagged with reservations for several months prior. Sorry for any issues caused
Very pet friendly and thats important to me! I would live here if I could!
I was so happy that this Amazing hotel had it all and loved it.
I have never stayed at a hotel that I felt like I'm at home the way i do at Staybridge in Buckhead.
Great Buckhead location. Clean rooms, house keeping did not disturb you if you put the sign on door. Good breakfasts, manager greeting event during the week with wine and snacks. Great to have kitchenette to prepare food.
I am hard to please... This place and the staff are awesome.....!!!!! We were late arriving, got turned around , talked us thru unknown territory till we arrived.We realized we did not want to drive anymore and they delivered us to our destinations, and picked us up. We also had never rode on the Marta, explained it also. The food!!!!!!! The atmosphere all around.!!!! Thanks again from The Stinsons
I recently stayed at the Staybridge Hotel for business. It was a great location in close proximity to Buckhead. The staff was courteous and went out of their way to be helpful.
The Staybridge hotel was an excellent value for a recent work trip. The hotel was safe and the staff was very friendly.
Everything was great. Its quiet and very comfortable. It was the perfect location to everything. Only took 15 minutes depending on where I wanted to go.
Truely sorry for the circumstances - will work with staff to correct