Holiday Inn Express & Suites Sweetwater by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sweetwater by IHG

Free breakfast
Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874
  • Place, Engleman Park
    ‪5 min drive‬
  • Place, Sweetwater Duck Park
    ‪5 min drive‬
  • Place, Sweetwater Hospital
    ‪6 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, Multiple Beds, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Refrigerator

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sweetwater

Holiday Inn Express & Suites Sweetwater by IHG places you within a 10-minute drive of Engleman Park and Sweetwater Hospital. This 71-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Engleman Park - 5 min drive - 2.9 miles
  • Sweetwater Duck Park - 5 min drive - 4.4 miles
  • Sweetwater Public Library - 6 min drive - 4.2 miles
  • Sweetwater Hospital - 6 min drive - 4.0 miles
  • Friendship Park - 6 min drive - 4.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Fat Hat's Grill - ‬7 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Scooter’s Coffee - ‬4 min drive

About this property

Holiday Inn Express & Suites Sweetwater by IHG

At Holiday Inn Express & Suites Sweetwater by IHG, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, express check-out, and free newspapers.
Guests can expect free WiFi and 35-inch LED TVs with cable channels. Bathrooms offer rainfall showers, deep soaking tubs, and hair dryers. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Sweetwater by IHG?

Holiday Inn Express & Suites Sweetwater by IHG offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Sweetwater by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sweetwater by IHG on Mar 29, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites Sweetwater by IHG?

This hotel is located in Sweetwater, close to Sweetwater Public Library, Engleman Park, and Sweetwater Duck Park. Friendship Park is also within a driving distance of 4.4 mi.

Is there parking available at Holiday Inn Express & Suites Sweetwater by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites Sweetwater by IHG have a casino at the property?

No, Holiday Inn Express & Suites Sweetwater by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Sweetwater by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express & Suites Sweetwater by IHG?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as free breakfast and a gym.

Are there hot tubs at Holiday Inn Express & Suites Sweetwater by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Sweetwater by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Sweetwater by IHG offers free breakfast though there is no restaurant.

Does Holiday Inn Express & Suites Sweetwater by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Sweetwater by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Sweetwater by IHG?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Holiday Inn Express & Suites Sweetwater by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Sweetwater by IHG.

Holiday Inn Express & Suites Sweetwater by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 208 out of 539 reviews
Rating 8 - Good. 133 out of 539 reviews
Rating 6 - Okay. 86 out of 539 reviews
Rating 4 - Poor. 57 out of 539 reviews
Rating 2 - Terrible. 55 out of 539 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

phyllis

Stayed 1 night in Dec 2025

4/10 Poor

Julie

Traveled with family
Disliked: Property conditions & facilities
The motel needs serious updating. Floors in elevator were all chipped rooms looked aged
Stayed 2 nights in Dec 2025

2/10 Terrible

Frances, Slovan

Disliked: Property conditions & facilities
Out dated and over priced. Do not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Steven

Stayed 1 night in Nov 2025

6/10 Okay

Debra

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rooms need update. Staff great.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Daryl

Stayed 1 night in Nov 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service, amenities
The room was not very clean. The sofa bed that we needed for two small children, did not have sheets. Pillows, or blankets. Bathroom had mold damage.
Stayed 1 night in Oct 2025

2/10 Terrible

B

Disliked: Cleanliness, amenities, property conditions & facilities
The whole room smells of old urine,the hallways carpet is absolutely disgusting and the breakfast cook handles the bacon with her bare hands Customers wait behind employees filling take home plates and actually grabbed biscuits to eat with their bare hands after they were set out for customers,the Manager was inept and nobody deserves to have to stay here.Mold in the shower and all amenities were closed.
Stayed 1 night in Oct 2025

4/10 Poor

Barbara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a leaky drip in the tub that was annoying. The room had a fly and other flying insects that got in my coffee. You could hear people above and outside your room at all hours. The breakfast didn't even have waffles and it was just sub-par food. I will not return. The pool was closed. This hotel could use an upgrade. It is worn looking, old and things just don't work.
Stayed 1 night in Oct 2025

2/10 Terrible

Nichole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold/mildew on walls/ceiling in bathroom and in bedroom. Everything was damp and mildewy smelling. We both woke up feeling the effects from sleeping in these conditions. Tub wouldn't drain as we showered. Very disgusted that the IHG brand would find this acceptable. Its what i would expect for a $60/nt room (have stayed in that) and just the night before we paid the same amt at another IHG Holiday Inn Express near Knoxville that was fabulous!! Too disgusted to eat breakfast there so no reviews on the food or breakfast area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Elmer

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very pricey for conditions and amenities. Pool closed and has been maybe since covid. Sparse on breakfast compared to other Holiday inns. Have been members for 30+ years and will not stay at this location again.
Stayed 1 night in Oct 2025

8/10 Good

Galen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean but hotel desk clerks didnt know what they was doing. There was one boy that was very helpful and i made the bed as i was sick. Wife got locked out of the room and the maids would not let her in said they was not allowed so she was stuck outside the hallway and her nightgown
Stayed 2 nights in Oct 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It speaks volumes when it’s been a few years since you’ve stayed and the staff memeber that checked me in still remembered us. Goes to show you speak kindness everywhere you go!
Stayed 1 night in Sep 2025

2/10 Terrible

Timothy

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel with my family, and unfortunately, our experience was far from what we had hoped for. We checked in at 3:30 AM, excited to spend some quality time together, but things took a turn when we discovered some serious issues in one of the rooms. Upon waking up, I received a call from my son’s family in the other room, informing me that they had found mold in their bathroom, complete with a mushroom growing out of it. I rushed over to take a photo to address the situation with the front desk. However, I was disappointed to learn that they couldn’t assist us directly and that I would need to contact the General Manager myself. This was frustrating, especially considering the health concerns involved. To make matters worse, while my family was gathering their things to move to my room, my 15-month-old grandchild found a tobacco spit bottle under the chair. As a grandparent, it was alarming to see such a hazardous item in a space meant for families. While I only had a minor issue with a dripping tub spout in my room, the overall experience left a lot to be desired. Cleanliness and safety should be top priorities in any hotel, especially when accommodating families. I hope the management takes these concerns seriously and addresses them promptly for future guests. I believe in giving feedback to help improve services, and I truly hope that this hotel can enhance their standards for cleanliness and guest safety.
Mold from room 219 picture taken on 08/30/2025
Stayed 1 night in Aug 2025

8/10 Good

Marta

Stayed 1 night in Jul 2025

4/10 Poor

James H

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was undergoing exterior painting which is a good thing, but it added another layer of grittiness to an already dated and grungy hotel. Our room was extremely humid which made the sheets feel damp and gave the room a dank smell. It even caused a wall lamp to get rusty. The furnishings were very worn. The bathroom sink faucet was water stained and there was a long black hair on the countertop—all of us have short grey hair. As soon as we woke up, we just wanted to get out of there so we skip breakfast so we cannot give a review of that. Overall it was disappointing!
Bathroom sink fixture
Dresser
Bathroom sink faucet
Windows covered for painting
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Stayed 1 night in Aug 2025

6/10 Okay

Adriana

Stayed 1 night in Aug 2025

4/10 Poor

Tiffany

Stayed 1 night in Aug 2025