A beautiful hotel and fantastic rooftop pool deck but isolated from shops and cafes. Need to take taxi to amenities
Excellent stay
Service Bad
Great service
The property itself is good. It is clean and the rooms are large and comfortable. Unfortunately I was there during covid restrictions so the lobby level bar and restaurant were not really open much. The rooftop was open for breakfast which was nice. Nice view of the Parthenon in the distance and a nice pool area. The area around the hotel was not great. There was a lot of construction going on and it felt like a not great neighborhood to be in which is surprising for a hotel of this caliber. I was ok traveling alone but you definitely need to be aware of your surroundings and note that the attractions you'll want to see are a long walk away...try getting a cab, particularly if it's warmer weather.
Great staff and service. We arrived late at night stopping through on our Honeymoon and were greeted by lovely staff. They surprised us with a bottle of wine and chocolates in our room and helped make it a very special stay. High end hotel, very clean, very nice. Would stay here again in a heartbeat. Thank you Grand Hyatt Athens!
Construction in progress next to our room. Workers started to drill and hammer walls at 7:30am. They ruined our peace and our vacation.
N/A
We stayed in a glamorous and affordable suite for our 20th-anniversary trip. This was our first trip after Covid-19 and I felt so comfortable. The staff was friendly. The facilities felt safe and clean. The morning breakfast for only 10 euros was so healthy in a beautiful sunlight room. Delicious dining options and a wonderful setting for late-night drinks by the pool.
Infinity pool and rooftop deck/bar with comfy loungers and incredible view was everything! and the buffet breakfast was also incredible with way more selection than you can imagine. Worth every penny!
Located in Neos Kosmos, Grand Hyatt Athens is adjacent to Onassis Cultural Centre and within a mile (2 km) of other popular sights like Acropolis Museum. This 548-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and Smart TVs with pay movies. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, coffee makers, and laptop-compatible safes are also available.
Grand Hyatt Athens features a full-service spa, an indoor pool, and a gym. Valet parking is available for EUR 18 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a seasonal outdoor pool.
A beautiful hotel and fantastic rooftop pool deck but isolated from shops and cafes. Need to take taxi to amenities
Excellent stay
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team
Service Bad
Esteemed Guest Peter,Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations and wish you would have contacted us whilst in house, so as to improve your experience. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care.Warmest RegardsPanos AlmyrantisGeneral Manager
Great service
Esteemed Guest Osama,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regardsPanos AlmyrantisGeneral Manager
The property itself is good. It is clean and the rooms are large and comfortable. Unfortunately I was there during covid restrictions so the lobby level bar and restaurant were not really open much. The rooftop was open for breakfast which was nice. Nice view of the Parthenon in the distance and a nice pool area. The area around the hotel was not great. There was a lot of construction going on and it felt like a not great neighborhood to be in which is surprising for a hotel of this caliber. I was ok traveling alone but you definitely need to be aware of your surroundings and note that the attractions you'll want to see are a long walk away...try getting a cab, particularly if it's warmer weather.
Esteemed Guest Emiko,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.I take it that your experience was probably last year but posted now as we have exited the covid period of restrictions and closures.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regardsPanos AlmyrantisGeneral Manager
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.We humbly regret not having met your expectations in certain parts.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team