Best Western Candia Hotel4.0 out of 5.0
Recent guest reviews
Located near some great bars and restaurants! Had a great room with 2 comfortable beds, a camp bed, a fridge, a spacious bathroom and a balcony with a great view. Amazing buffet breakfast and dinner! Bar staff were lovely but some of the restaurant staff were quite rude to my friends on multiple occasions. View from rooftop bar and pool is stunning and you can see the acropolis clearly! Would definitely stay here again!
What a surprise, hot, tired and not in a good space from a poor Santorini experience driven through late afternoon traffic from Piraeus to walk into a lobby of a hotel to be made at home. The reception made sure the inconvenience was limited, the great views made known and allowed us to go to our room. Dropped our bags and headed to the roof for a welcome cool wind and excellent views of Athens! Headed in for supper and the best for last a buffet supper with so many choices it was again excellent and the price impressively little at €14.00 each. Back to the roof for a drink and photos and then for bed! Complaints? Yes bed is very hard and uncomfortable and pillows too soft, if you're on a budget and can tolerate nit being beneath the Acropolis then use this hotel, it's definitely a little gem!
Our travel agent booked us into this hotel for the start of a mainland Greece visit. Yes the hotel is not central but the metro is convenient and easy to maneuver. The hotel is clean and our room stayed cool while we were in it, and was fairly quiet- we were not bothered by noise. The food was amazing good and the offering for breakfast was all we would want. Dinners were at a nominal cost but also totally worth it. Fresh fruit not to be missed! The staff was helpful and attentive. The rooftop bar and pool was a great plus for sunsets and the acropolis at night. Good value and great service.
I was really pleased with the way the staff did its best to help everyone, though some of them speak in Greek..., to themselves..., when they do not like what they have to cope with... Great opportunity to use a computer and the printer free of charge, in the lobby, downstairs. Nice view om the last floor and good pool. Possibility to have dinner, buffet, including red wine, for only 14 euro. Pleasant and clean room.
We booked this hotel through airmiles and had an understanding that the hotel would be an older building, but , we loved the location beside subway and train stations. In being only a 7-10 minute walk to Ormonia Square which had multiple subway train lines passing through, it was all about location. Checking in had a small hiccup as we (couple) were given a room with two single beds, we checked with reception and he was great, said no problem, and gave us keys to another room across the hall that had a queen bed. The room was smaller and only had a shower, so we took the room with the two single beds and pushed them together. The view was great, although we were only on the 4th floor we had a great view and mountains around Athens gave a great view for sunsets at night. The bed (s), were not the best feature of this hotel, however the great balcony and friendly housekeeping who made sure, everyday, our linens were changed for fresh made up for it. The room is basic but had all amenities, fridge, hairdryer, flat screen tv. The roof top lounge area was clean, easily the best feature of this hotel amenities wise. The bartender at night was friendly, helpful, always greeted everyone and made us feel like family. The food portions are off the hook huge at this hotel, and she was great in helping everyone order just the right amount of food. The pool, this was perhaps the only real disappointment. We love booking hotels with a pool on the roof, but this was perhaps just an oversized bathtub, you can't really swim in it, and on most days it was very cold. We truthfully spent the only time, just dangling our feet in it. Again, it would have been nice to actually swim in it. The staff always were friendly and helpful, had a smile and seemed very focused on customer service. Who was the shining star? "Olga"!!!! love this lady!!!! Remembers guests name, always friendly and helpful, She works very hard and if the Candia is looking for their next supervisor or to add to their management team, this is the lady! The "lift" not elevator, is a hoot, after the double inside doors open you have to manually push the door to the floor open. It's small inside and not well ventilated. We enjoyed riding in it. The buffet - Very good for a small hotel, everything was fresh and hot. No complaints. Checking out - we had to check out at 330am to catch our flight to Zurich, the front desk booked our cab for us and check out was quick and easy. Thank you Candia for a great stay - love to come back, maybe some new beds next time. :)
Me and my wife stayed here for 4 nights in Aug 2017.. Its an average hotel,we got it at 60 euros a night (booked atleast 4 months prior)and so I term it average,if I had to pay anything more than that,I would have rated poor/terrible.. 1.Its not a 4 star hotel,in my opinion.Im not an expert in Hotel Management,and my opinion is based on my travel experiences. 2.Rooms are small and cosy,to put it in a decent way. 3.There is no room service concept,U have to go down to get a bottle of water even.Trip advisor should definitely remove that from their review 4.They are very reluctant to give even an extra pouch of sugar...the reception says its housekeeping's responsibility. 5.The roof top pool is tiny,1 m in depth and at best can accommodate 5 people. Will jot down a few pros as well 1.Good location,walking distance from 2 metro station and the train station. 2.Great food,dinner buffet at 14 euros is exceptional.Very sumptuous with a decent spread. 3.The lady in the roof top bar is very courteous and tries her best to keep you entertained. Avoid this hotel at anything more than 50 euros(INR 4500) you will be terribly disappointed
I stayed in this hotel for 4 nights and initially i got a very average room but thankfully due to AC not working they had to change the room though the manager did it grudgingly (don't know why) , rooms were clean and staff courteous bar one manager :). overall a decent hotel and close to Metro as well.
This was a last minute booking so we didn't expect too much. The hotel is not in the best part of town, but it is clean, comfy and has a roof bar with stunning views of the Acropolis. Very good value and recommended - only 1 10 euro cab drive from the centre.
Not in city centre. Air conditioning was very poor. Rooms were hot. Breakfast was average. Rooms were small. Location of the hotel was not in a prime location. Ghazi is close to the hotel for night life. The closest metro is Metaxaourgio.
I stayed with my wife in this hotel for 2 nights and had very bad experience. To begin with wifi connectivity was very poor (i stayed on 6th floor) and when i complained about slow wifi, the manager instead of resolving the issue, blatantly told me wifi is poor because of large number of users and connectivity will remain as it is. Secondly AC was cooling very slowly. When i complained about the same, Manager instead of resolving the issue told me AC has centrally air conditioned and AC is working fine and there are no complaints from other occupants!! Thirdly instead of joint bed we were given 2 single beds and when i requested for joining of those 2 beds, Manager told me around 4 pm that "Sir staff has left for the day and nothing can be done now". I was totally disappointed with the hotel and its staff..!! Totally avoidable hotel..!!!!!
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 67 reviews