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Recent guest reviews

Clean rooms and great service!

Great location, clean rooms, friendly staff

Super easy walk to downtown area. Very clean.

Great place to stay! Looks brand new inside and out, and super clean. Staff changed at the front desk daily during the 3 days we were there, but all were very friendly and extremely capable of taking care of us. Can walk to many restaurants/bars within a block or two. Stay here and you won’t regret it!

Great place and location. Not far from down town and ingles right across the street. Great hotel at a great price

Very nice room with a separate living room area and a small kitchen like area with a mini fridge and a microwave.

The best part of this property was the staff. Especially Jimmy, the hotel manager. The customer service from Jimmy and his staff was beyond excellent.

I was particularly thankful that I could use the hotel gym and a public computer.

The location was within 10 minutes drive of The Biltmore. Comfortable beds. Nice modern lighting. Breakfast was okay.

Very clean and neat. Really comfortable king beds!

Nothing unique, just a clean and fresh hotel which is what u want when traveling in Covid times.

Very clean and had everything we needed Nice location

Quick check in/out. Polite and helpful staff. Clean lobby and room.

First hotel stay after pandemic and the room was exceptionally clean. It smell and was very clean.

Tunnel Rd Asheville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool and outdoor pool

Within a short walk of Innsbruck Mall, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is within a mile (2 km) of Buncombe County Courthouse. This 111-room hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool.


Dining

Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Change of towels is available on request.


Property features

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Standard Room, 2 Queen Beds, Accessible (Hearing, Tub)

2 Queen Beds | Sleeps 4

Standard Room

1 Twin Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Tub)

1 King Bed | Sleeps 4

Suite, 2 Bedrooms (1 King Bed)

1 King Bed | Sleeps 6

Guest reviews for Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Everyone (6) Couples (4) Family (7)
5
Everyone

Clean rooms and great service!

By on Dec 29, 2022

Review comment responded on Feb 11, 2023

Dear Yogesh, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our property. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5
Family Family with small children

Great location, clean rooms, friendly staff

By on Nov 11, 2022

Review comment responded on Nov 23, 2022

Dear Stephanie, Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Please do come see us again.

5
Everyone

By on Jun 17, 2022

5
Partner Couples

Super easy walk to downtown area. Very clean.

By on Apr 25, 2022

Review comment responded on Apr 28, 2022

Dear Amy, We appreciate the time you have taken to give your feedback on your recent experience. On behalf of our entire staff, we thank you for choosing to stay with us and we hope to see you again.

5
Partner Couples

Great place to stay! Looks brand new inside and out, and super clean. Staff changed at the front desk daily during the 3 days we were there, but all were very friendly and extremely capable of taking care of us. Can walk to many restaurants/bars within a block or two. Stay here and you won’t regret it!

By on Apr 6, 2022

Review comment responded on Apr 8, 2022

Dear Don, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our property. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

5
Family

Great place and location. Not far from down town and ingles right across the street. Great hotel at a great price

By on Oct 15, 2021

Review comment responded on Oct 26, 2021

Vincent, Thank you for being our guest. I am so glad you enjoyed our location. We hope you make us your go to hotel while in Asheville.

4
Family

Very nice room with a separate living room area and a small kitchen like area with a mini fridge and a microwave.

By on Oct 5, 2021

Review comment responded on Oct 6, 2021

Colette, Thank you for being our guest. It's great to hear you enjoyed one of our spacious suites. We hope you visit us again very soon.

4
Everyone

By on Aug 9, 2021

5
Partner Couples

The best part of this property was the staff. Especially Jimmy, the hotel manager. The customer service from Jimmy and his staff was beyond excellent.

By on Aug 9, 2021

Review comment responded on Aug 22, 2021

Thanks so much for your compliments and great feedback. Come back to see us!

5
Everyone

I was particularly thankful that I could use the hotel gym and a public computer.

By on Jul 15, 2021

Review comment responded on Jul 21, 2021

Thanks so much for the great feedback and taking the time to share your review. Come back to see us!

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

42 Tunnel Rd, Asheville, NC 28805
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