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Candlewood Suites Asheville Downtown by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

A rooftop patio with outdoor seating, string lights, and a view of the mountains.
A spacious living area with a sofa, chairs, a coffee table, and a reception desk.
A swimming pool with a clear blue water, surrounded by lounge chairs and a table with chairs.
A modern hotel room with a kitchenette, a dining area with bar stools, a desk with a chair, a large bed, and a view of the outdoors.
A hotel sign for Candlewood Suites with a modern building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Innsbruck Mall
    ‪1 min walk‬
  • Place, Pack Square
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

A hotel room with a bed, bedside tables, a sofa, and a patterned carpet.

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern kitchen with a dishwasher, microwave, and coffee maker. There are two bar stools, a sofa, and a TV in the living area.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Mountain View

A hotel room with two beds, a nightstand with a lamp, and a small drawer.

Studio Suite, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(32 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio Suite, 2 Queen Beds

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Premium Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite

A modern kitchen with a microwave, coffee maker, dishwasher, and a black refrigerator.

Studio Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Mountain View

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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$102 nightly
The price is $115
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Asheville

Candlewood Suites Asheville Downtown by IHG places you next to Innsbruck Mall and within a mile (2 km) of Buncombe County Courthouse. This 103-room hotel welcomes guests with conveniences like a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Innsbruck Mall - 1 min walk - 0.1 miles
  • Pack Square - 2 min drive - 1.3 miles
  • Asheville City Hall - 2 min drive - 1.3 miles
  • Thomas Wolfe Memorial - 2 min drive - 1.5 miles
  • Asheville Mall - 2 min drive - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪Blaze Pizza - ‬2 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Wingstop - ‬13 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

At Candlewood Suites Asheville Downtown by IHG, guests enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Other amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Asheville Tunnel Road
Asheville
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,010 reviews
$89 nightly
The price is $101
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation (varies based on length of stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Are free cancellation options available at Candlewood Suites Asheville Downtown by IHG?

Candlewood Suites Asheville Downtown by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Asheville Downtown by IHG?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Asheville Downtown by IHG on Aug 23, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Candlewood Suites Asheville Downtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Asheville, and it's just steps from Innsbruck Mall. You'll also find Harrah's Cherokee Center - Asheville and The Orange Peel within a short drive.

Will I be able to park at Candlewood Suites Asheville Downtown by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Candlewood Suites Asheville Downtown by IHG have a casino on the premises?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Asheville Downtown by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Candlewood Suites Asheville Downtown by IHG?

Couples staying at this hotel will appreciate amenities like bathrobes as well as an indoor pool and a bar/lounge.

Are there hot tubs at Candlewood Suites Asheville Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Asheville Downtown by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Asheville Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Asheville Downtown by IHG for a fee of USD 30 per accommodation, per night. The property also provides an off-leash area.

Are there connecting rooms at Candlewood Suites Asheville Downtown by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Candlewood Suites Asheville Downtown by IHG?

The closest major airport to Candlewood Suites Asheville Downtown by IHG is Asheville Regional Airport (AVL), which is 14.3 mi away (22 minutes by car).

Can I book a room with a balcony at Candlewood Suites Asheville Downtown by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites Asheville Downtown by IHG.

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 711 reviews
Rating 8 - Good. 120 out of 711 reviews
Rating 6 - Okay. 31 out of 711 reviews
Rating 4 - Poor. 19 out of 711 reviews
Rating 2 - Terrible. 28 out of 711 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place would definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best I’ve stayed at for the price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
Convenient location, helpful staff and comfortable rooms.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Multiple restaurants in walking distance and very short drive to downtown. Clean rooms and nice staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was clean staff was nice rooms was spacious
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selections to choose from.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean, rooms were clean. Staff was super friendly. Good value for the money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean property. That was comfortable the staff was friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness
Very clean, quiet and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all during the stay. We had a great time. Very conveniently located to lots of attractions and food!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and immaculate. Rooftop bar is available in summer.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, spacious room + kitchen, nice pool & hot tub. No daily cleaning service offered or breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Would stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room! Convenient to most anything. Very clean and quiet.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yocasta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes property was welcoming to pets. Thank you.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything need d is available in the lobby. Nice patio with grills. Room was clean and updated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Quana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026