See all properties

Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel with free parking, near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Candlewood Suites Asheville Downtown by IHG

Room amenity
Exterior
Property amenity
Premium Studio Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, soundproofing
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Terrace/patio

Tru by Hilton Asheville Blue Ridge Parkway

Asheville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 510 reviews
$91 nightly
The price is $103
Dec 9 - Dec 10
Total with taxes and fees
Tru by Hilton Asheville Blue Ridge Parkway

About the neighborhood

Asheville

Candlewood Suites Asheville Downtown by IHG places you next to Innsbruck Mall and within a 15-minute walk of AMF Star Lanes - Asheville. This 103-room hotel welcomes guests with conveniences like a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles
  • Biltmore Estate - 10 min drive - 7.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Pack's Tavern - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel with free parking, near Harrah's Cherokee Center - Asheville
At Candlewood Suites Asheville Downtown by IHG, guests enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Other amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

BBQ/picnic area
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,836 reviews
$80 nightly
The price is $90
Dec 14 - Dec 15
Total with taxes and fees
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation (varies based on length of stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

Are free cancellation options available at Candlewood Suites Asheville Downtown by IHG?

Candlewood Suites Asheville Downtown by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do around Candlewood Suites Asheville Downtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Asheville, and it's just steps from Innsbruck Mall. You'll also find Harrah's Cherokee Center - Asheville and Blue Ridge Parkway Asheville Entrance within a short drive.

Is parking available on site at Candlewood Suites Asheville Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Asheville Downtown by IHG have a casino on the premises?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Asheville Downtown by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Candlewood Suites Asheville Downtown by IHG?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and an indoor pool.

Does Candlewood Suites Asheville Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Asheville Downtown by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Asheville Downtown by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Asheville Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Asheville Downtown by IHG for a fee of USD 30 per accommodation, per night. The property also provides an off-leash area.

Does Candlewood Suites Asheville Downtown by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Candlewood Suites Asheville Downtown by IHG?

The closest major airport to Candlewood Suites Asheville Downtown by IHG is Asheville Regional Airport (AVL), which is 14.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Asheville Downtown by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Asheville Downtown by IHG.

Reviews

Candlewood Suites Asheville Downtown by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 578 reviews
Rating 8 - Good. 101 out of 578 reviews
Rating 6 - Okay. 24 out of 578 reviews
Rating 4 - Poor. 13 out of 578 reviews
Rating 2 - Terrible. 25 out of 578 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so clean here and walkable to various restaurants. Will definitely come back
Stayed 1 night in Aug 2025

8/10 Good

McKenna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stop in town, there was a slight odor in our room, but we got used to it. Nice renovated rooms with full kitchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to eat dinner
Stayed 1 night in Jul 2025

2/10 Terrible

Kristina

Stayed 3 nights in Jul 2025

8/10 Good

Alejandro

Liked: Property conditions & facilities
Disliked: Amenities
Good place to stay for several days.
Stayed 1 night in Jul 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was not very friendly or engaging. Often they did not say “hi” or “good morning”as we walked through the lobby. They could be more warm and welcoming.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the downtown area of Asheville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Asheville trip

I was visiting Asheville for the Snot Otters game last Friday and wanted somewheres close to downtown, without breaking the bank. Candlewood Suites accomplished that goal perfectly! My bed was comfy and my suite was cozy, but big. I loved the rooftop bar – though it was closed when I went up, I was able to bring my own beverage and FaceTime my family. The pool, hot tub and coffee were the perfect cap next morning. I love how the TV had an HDMI hookup for my game console! I stayed here once before when the hotel first opened in 2021, this time was even better. Ingles next door is clutch. If I ever come on a solo trip to Asheville, I’ll definitely give your hotel a look!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d be happy to stay here again!
Stayed 1 night in Apr 2025

4/10 Poor

Diana

Disliked: Staff & service
We booked a reservation for a specific room. Upon arrival, staff informed us they did not have that room and would be placing us in a different room. In our opinion, a downgrade. Check in took approximately 15-20 minutes; we were not waiting in line, the more experienced staff just seemed not to care to help the newer staff. With the downgrade, hotel staff did not offer compensation despite us asking. My spouse asked for a later check out, which they extended by one hour. The room itself was fine. No complaints. Truthfully though you could go to a comfort inn or any other hotel for a lot less headache, better customer service, and get the same room. My husband and I don’t get an opportunity to get away alone very often. This was the first weekend we’ve taken in about two years. We just were really disappointed. We definitely would not recommend this hotel to anyone looking for an experience, however, if you’re looking for somewhere to lay your head down at night, this would satisfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location isn’t walkable but it’s just a couple minutes by car. Having a kitchen in our room, was wonderful and there’s an Ingles right next-door. The rooftop bar was closed but we took our own bottle of wine and sat up there and it was nice. We would stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Zephaniah

Stayed 2 nights in May 2025

10/10 Excellent

Rondel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

The hotel was really clean and nice. 10 out of 10 for sure i definitely will stay at this hotel again.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. The room was very nice, and everything was smooth
Stayed 1 night in May 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice. Full kitchen was great.
Stayed 2 nights in May 2025

10/10 Excellent

Tashanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kellie, North myrtle Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who worked at the front desk was so nice & accommodating!
Stayed 2 nights in May 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

Upon checking in my room was not ready yet. They ended up putting me in a different room that was attached to another room. Whenever I went down to discuss this they told me “you will be okay, they are just kids. You have nothing to worry about. Later that evening I went back down to talk to the front desk about the noise level of the connecting room and she told me that I could not switch rooms due to not having a house cleaner to clean my room and that no other rooms were open. She stated she would call up and talk to them but if the noise didn’t stop then she would talk to her manager and be able to switch my room. Also, upon checking in they did not explaining or help me locate any amenities such as pool, hot tub, laundry, etc. I felt like the customer service was poor overall and nobody cared after I paid for my room. The room itself was nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room for great price

Front desk staff were always friendly during our 5 night stay. Hotel room was clean and spacious.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

Hotels