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Fenix Bom Retiro

Property class: 2.5

Choose dates to view prices

Photo gallery for Fenix Bom Retiro

A historic building with a prominent clock tower, large arched windows, and a symmetrical facade.
A building with the inscription "PINACOTECA" on its facade, featuring classical columns and a large urn on the upper level.
A spacious dining area with high ceilings, large windows, and a city view.
A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.
A reception desk with a wooden finish and a digital clock displaying time in São Paulo and New York.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden wardrobe, and a nightstand.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A bedroom with a bed, a TV mounted on the wall, a wooden desk, and a bathroom visible through an open door.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Triple Room

A hotel room with two beds, each with a patterned bedspread, a wooden nightstand with a remote control, and a white curtain.

Junior Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Twin Room

A bedroom with a bed, a TV mounted on the wall, a wardrobe, and a small refrigerator.

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk, a TV, an air conditioner, and a wardrobe.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for DOUBLE ECONOMY - DOUBLE BED

Minibar, desk, WiFi (free), bed sheets

DOUBLE ECONOMY - DOUBLE BED

  • Sleeps 2
  • 1 Double Bed

DOUBLE ECONOMY

  • Sleeps 4

View all photos for double standard

Minibar, desk, WiFi (free), bed sheets

double standard

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Located in Bom Retiro within a short walk of Pinacoteca do Estado Museum, Fenix Bom Retiro is within a few miles (5 km) of other popular sights such as Shopping Center Norte. The 60 rooms at this hotel include minibars and LCD TVs and guests can enjoy free breakfast.

What's nearby

  • Rua Três Rios - 2 min walk - 0.1 miles
  • Rua Jose Paulino - 2 min walk - 0.1 miles
  • Pinacoteca do Estado Museum - 8 min walk - 0.5 miles
  • Sala São Paulo Concert Hall - 11 min walk - 0.6 miles
  • Rua 25 de Marco - 14 min walk - 0.8 miles

Getting around

  • Luz Station - 8 min walk
  • Tiradentes Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪Choyee - ‬3 min walk
  • ‪Mercearia do Chopp - ‬1 min walk
  • ‪Han Kang - ‬1 min walk

About this property

Fenix Bom Retiro

Fenix Bom Retiro features free WiFi in public areas and a vending machine. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can enjoy free WiFi and LCD TVs. Minibars, hair dryers, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-11:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

Is a free cancellation option available at Fenix Bom Retiro?

Fenix Bom Retiro offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fenix Bom Retiro?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on Oct 14, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Fenix Bom Retiro?

This hotel is situated in Bom Retiro within a 10-minute walk of Sala São Paulo Concert Hall, Rua Jose Paulino, and Pinacoteca do Estado Museum. You'll also find Paulista Avenue and Nubank Parque within a short drive.

Is parking available on site at Fenix Bom Retiro?

No, there isn't parking available at the hotel.

Does Fenix Bom Retiro have a casino?

No, Fenix Bom Retiro doesn't have a casino.

Will I find an indoor pool at Fenix Bom Retiro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Fenix Bom Retiro?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Fenix Bom Retiro?

No, this hotel doesn't have a spa tub.

Does Fenix Bom Retiro have a restaurant with a breakfast menu?

Fenix Bom Retiro offers free continental breakfast each morning though there is no restaurant.

Will Fenix Bom Retiro allow pets to stay free of charge?

No, pets aren't allowed at Fenix Bom Retiro though service animals are welcome.

Are there connecting rooms at Fenix Bom Retiro?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Fenix Bom Retiro?

The closest major airport to Fenix Bom Retiro is São Paulo (CGH-Congonhas), which is 8.4 mi away (21 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 15.3 mi away (29-minute drive).

Are there rooms with balconies that I can book at Fenix Bom Retiro?

No, there aren't any guestrooms at Fenix Bom Retiro that offer a balcony.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 287 reviews
Rating 8 - Good. 61 out of 287 reviews
Rating 6 - Okay. 58 out of 287 reviews
Rating 4 - Poor. 24 out of 287 reviews
Rating 2 - Terrible. 21 out of 287 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Bong

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, quarto limpo e organizado, atendimento e funcionários atenciosos, café da manhã muito bom e com uma vista maravilhosa.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bem localizado, mas a camareira não arruma os quartos, e a reposição dos itens do café da manhã é muito demorada.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu minhas expectativas
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
Estadia na média
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fredson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top demais tranquilo sem problema nem um tudo ótimo
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lidia Mara

Liked: Staff & service, amenities, property conditions & facilities
A limpeza nao passou no meu quarto nesses 3 dias que fiquei.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Deyvid

Disliked: Cleanliness, property conditions & facilities
Fiquei hospedado 4 dias e todos eles o hotel sem internet. Inadimissivel… todos os dias tive que ficar pedindo toalha pois estávamos em casal e só colocavam uma. Pedi troca de quarto por me colocaram embaixo da cozinha onde tinha barulho a partir das 4 da manhã …. O quarto q estava o box do banheiro vazava água para dentro do banheiro… sinalizei mas mexeram e não resolveu… café da manhã pobre, limitado e todos os dias a mesma coisa… já fiquei hospedado lá por diversas vezes sempre teve problemas a hospedagem é simples mas é funcional.. Mas desta vez foi péssimo e caiu muito o suporte e serviço do hotel. Na próxima não fico mais lá
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Lais

Disliked: Staff & service
café da manhã mal preparado e funcionários da cozinha mal educados
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Andre

Disliked: Amenities, property conditions & facilities
Qualidade do hotel não é aquelas coisas mais para viagem a trabalho ou algum lazer está ótimo, os quartos são simples a TV não funciona, as toalhas são velhas a cama é bem pequena a única coisa boa no hotel é o café da manhã, e o elevador sempre está quebrado
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

vilma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Toalha horrível,roupa de cama mais ou menos,poderia melhorar. Para mim,foi bom por causa da localização.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Miguel

Liked: Staff & service
Hotel bem localizado, mas a estrutura deixa a desejar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

THAIS

Disliked: Staff & service
Funcionários da limpeza ficaram falando alto de manhã cedo nas portas dos quartos! Eu precisava descansar e não consegui por us
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

marcello

Disliked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava um pouco sujo, o lencol rasgado e manchado e tinha colher suja no cafe da manha. O corredor estava fedendo banheiro. A limpeza deixou muito a deseja
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Edina

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito tranquila e atendentes excelentes. Simples mas atende bem.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bruno

Sim
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Bruna Renata

Disliked: Cleanliness, amenities, property conditions & facilities
Quarto sujo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gabriel da Silva Moura

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã bom, tudo certo!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eloide

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento e principalmente o café da manhã
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Janderson Cleiton

Liked: Staff & service, amenities
Pelo preço vale a pena, mas deixou a desejar na limpeza, um pouco de cheiro de mofo no apartamento. Fora isso localização é boa
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edney

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpinho, porém as toalhas de banho estão bem desgastadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities
tudo perfeito o quarto, café da manha e atendimento, quando eu voltar pode ter certeza que me hospedarei nesse mesmo hotel.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Silezia

Liked: Staff & service
Quarto atendeu, porem toalhas rasgadas e muito ruins.
Stayed 5 nights in Jan 2026