Fenix Bom Retiro

2.5 star property

Choose dates to view prices

Photo gallery for Fenix Bom Retiro

Aerial view
Interior entrance
Restaurant
Standard Double Room | Minibar, desk, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Junior Triple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

São Paulo

Located in Bom Retiro within a short walk of Pinacoteca do Estado Museum, Fenix Bom Retiro is within a few miles (5 km) of other popular sights such as Shopping Center Norte. The 60 rooms at this hotel include minibars and LCD TVs and guests can enjoy free breakfast.

What's nearby

  • Rua Três Rios - 2 min walk - 0.1 miles
  • Rua Jose Paulino - 2 min walk - 0.1 miles
  • Pinacoteca do Estado Museum - 8 min walk - 0.5 miles
  • Sala São Paulo Concert Hall - 11 min walk - 0.6 miles
  • Rua 25 de Marco - 14 min walk - 0.8 miles

Getting around

  • Luz Station - 6 min walk
  • Tiradentes Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪Han Kang - ‬1 min walk
  • ‪Prato Grego - ‬1 min walk
  • ‪O-Bok Café - ‬1 min walk

About this property

Fenix Bom Retiro

Fenix Bom Retiro features free WiFi in public areas and a vending machine. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can enjoy free WiFi and LCD TVs. Minibars, hair dryers, and desks are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-11:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

Is a free cancellation option available at Fenix Bom Retiro?

Fenix Bom Retiro offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fenix Bom Retiro?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on Apr 29, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Fenix Bom Retiro?

This hotel is situated in Bom Retiro within a 10-minute walk of Rua Jose Paulino, Pinacoteca do Estado Museum, and Sala São Paulo Concert Hall. You'll also find Paulista Avenue and Allianz Parque within a short drive.

Is parking available on site at Fenix Bom Retiro?

No, there isn't parking available at the hotel.

Does Fenix Bom Retiro have a casino?

No, Fenix Bom Retiro doesn't have a casino.

Will I find an indoor pool at Fenix Bom Retiro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Fenix Bom Retiro?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Fenix Bom Retiro?

No, this hotel doesn't have a spa tub.

Does Fenix Bom Retiro have a restaurant with a breakfast menu?

Fenix Bom Retiro offers free continental breakfast each morning though there is no restaurant.

Will Fenix Bom Retiro allow pets to stay free of charge?

No, pets aren't allowed at Fenix Bom Retiro though service animals are welcome.

Are there connecting rooms at Fenix Bom Retiro?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Fenix Bom Retiro?

The closest major airport to Fenix Bom Retiro is São Paulo (CGH-Congonhas), which is 8.4 mi away (21 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 15.3 mi away (29-minute drive).

Are there rooms with balconies that I can book at Fenix Bom Retiro?

No, there aren't any guestrooms at Fenix Bom Retiro that offer a balcony.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 245 reviews
Rating 8 - Good. 55 out of 245 reviews
Rating 6 - Okay. 45 out of 245 reviews
Rating 4 - Poor. 20 out of 245 reviews
Rating 2 - Terrible. 18 out of 245 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

8/10 Good

Bong, Lós angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

6/10 Okay

TATIANE NUNES PEREIRA

Traveled with family
Liked: Staff & service
Equipe gentil e muito solicita a acomodação que não é boa.
Stayed 2 nights in Jan 2026

4/10 Poor

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo abaixo da expectativa.
Stayed 2 nights in Jan 2026

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perto to loja..confortável
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge Hugo

Stayed 1 night in Dec 2025

6/10 Okay

Michele

Stayed 5 nights in Dec 2025

10/10 Excellent

Elisangela

Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge Hugo

Stayed 1 night in Dec 2025

8/10 Good

Caio

Business traveler
Liked: Cleanliness, staff & service, amenities
Em Geral foi uma boa experiência, poderia melhorar o chuveiro que saia pouca água e o café poderia melhor um pouco, mais no geral é uma otima opção com custo benefícios, a localização é otima para comprar e passeios pelo Bom Retiro.
Stayed 1 night in Dec 2025

10/10 Excellent

Nair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tomei café da manhã o compromisso era em um horário antes de ser servido o café da manhã, não faltará oportunidade de eu voltar para ficar no café,obrigada.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruno

Liked: Staff & service, amenities
O chuveiro no último dia não deitava água quente mas de resto tudo bem
Stayed 6 nights in Dec 2025

10/10 Excellent

Edenilson Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo bem perto e muito seguro para andar a noite.
Stayed 2 nights in Oct 2025

8/10 Good

HERRYSON

Stayed 2 nights in Nov 2025

4/10 Poor

marcio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Muitas coisas
Stayed 3 nights in Nov 2025

4/10 Poor

Carlos Alberto

Disliked: Property conditions & facilities, room comfort
Quando cheguei, meia hora antes do horário padrão do checkin, o quarto não estava pronto e tive que aguardar e entrar após 14h00. Me designaram um quarto cuja entrada era pela porta do banheiro. O frigobar pequeno, entulhado de refrigerantes e água, sem espaço para colocar algo pessoal que pudesse ter levado para refrigerar, e além do mais o congelador estava totalmente tomado pelo gelo. Estava faltando controles da TV e do Ar condicionado. Obviamente solicitei outro quarto, cuja diferença era a porta normal. Em ambos as instalações são antigas e não bem conservadas, com interruptor único do quarto longe da cama.Só não cancelei a estadia porque estava muito cansado, e não estava em condição de procurar outro local, e além do mais já tinha pago as 2 diárias no checkin (antes de ver as condições do quarto). Recentemente estive em hotel de mesma categoria com valores de diárias menores, mas em melhores condições... Me arrependi de não ter tirado fotos para esta avaliação.
Stayed 2 nights in Nov 2025

10/10 Excellent

marcela

Stayed 1 night in Nov 2025

8/10 Good

Marilza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima dentro do que eu precisava. O bairro está bem mais seguro agora, mesmo precisando ir para a estação de metrô ás 5h da manhã eu me senti segura, pois tinha policiamento.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amei demais, a equipe é maravilhosa e simpática, a comodidade foi excelente, muito obrigado e voltarei sempre ❤
Stayed 3 nights in Nov 2025

8/10 Good

José Ylson

Stayed 2 nights in Nov 2025

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service, amenities
Melhor hotel com atendimento impecável
Stayed 2 nights in Oct 2025

10/10 Excellent

Luana

Stayed 3 nights in Oct 2025

6/10 Okay

THAIS

Liked: Staff & service
Disliked: Property conditions & facilities
As instalações precisam de manutenção, cortei meu dedo ao entrar no elevador, por exemplo, o quarto não estava tão limpo e uma das camas fazia muito barulho nas molas por já ter passado do prazo de troca. Porém excelente localidade. Pouco isolamento acústico nos quartos e não tinha trinco na janela.
Stayed 2 nights in Oct 2025