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NEIZAN HOTEL

Property class: 3

Choose dates to view prices

Photo gallery for NEIZAN HOTEL

A coffee shop with a counter, stools, and a patterned floor.
A salon with multiple black salon chairs, a white desk, and a wall with 'PEDICURE' and 'Nails' written on it.
A red and yellow building with a sign for Neizan Hotel & Cafe.
A room with two beds, each with a wooden headboard and a quilted bedspread. There are bedside tables with lamps, and the room has a sloped ceiling with a single light fixture.
A salon interior with a reception desk, two hairdressing chairs, a wooden table, and a potted plant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪66 min drive‬

Room options

View all photos for Comfort Twin Room

A bedroom with two single beds, wooden headboards, a stone wall, and a nightstand with a lamp.

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

A bedroom with two beds, a TV mounted on the wall, and a wooden shelf unit.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Double Room

A bedroom with a wooden bed frame, a nightstand, and a ceiling light fixture.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A bedroom with two single beds, a nightstand, a bedside table with a lamp, and a framed picture on the wall.

Classic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Quadruple Room

A bunk bed room with a tiled floor and a power outlet on the wall.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds

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About the neighborhood

Antigua Guatemala

Located in Historic Center, NEIZAN HOTEL is within a 10-minute walk of popular sights such as Central Park and Antigua Guatemala Cathedral. This 9-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Central Park - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Las Capuchinas Convent - 6 min walk - 0.4 miles
  • Santa Clara Convent - 9 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 71 min drive

Restaurants

  • ‪Antigua Brewing Company - ‬3 min walk
  • ‪Kafka - ‬3 min walk
  • ‪El Viejo Café - ‬2 min walk
  • ‪La Casa de las Sopas - ‬1 min walk
  • ‪Madre Tierra Grill - ‬3 min walk

About this property

NEIZAN HOTEL

Guests of NEIZAN HOTEL enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with an airport shuttle (available 24 hours) for GTQ 450 per room one-way. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include coffee/tea in a common area, a hair salon, and a communal living room.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers and free toiletries. Private yards and wardrobes or closets are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

MastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GTQ 450 per room (one-way)
  • Airport shuttle fee per child: GTQ 100 (one-way), (from 2 to 13 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

Frequently asked questions

What can I see around NEIZAN HOTEL?

This hotel is situated in Historic Center within a short 6-minute walk of Central Park and also 13 minutes on foot from Casa Santo Domingo Museum. You'll also find Santa Catalina Arch and Antigua Market less than a mile away.

How much does it cost to stay at NEIZAN HOTEL?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at NEIZAN HOTEL on Sep 28, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa at NEIZAN HOTEL?

There is a full-service spa available for guests to enjoy and services include massages.

Does NEIZAN HOTEL include a casino on the premises?

No, NEIZAN HOTEL doesn't have a casino.

Will I find an indoor pool at NEIZAN HOTEL?

No, there is no indoor pool at this hotel.

Does NEIZAN HOTEL have a restaurant with a breakfast menu?

No, NEIZAN HOTEL doesn't have a restaurant that serves breakfast.

Will NEIZAN HOTEL allow pets to stay free of charge?

No, pets aren't allowed at NEIZAN HOTEL.

How far is the airport from NEIZAN HOTEL?

The closest major airport to NEIZAN HOTEL is La Aurora Intl. Airport (GUA), which is 25.3 mi away (71 minutes by car).

NEIZAN HOTEL Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 8 out of 39 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price point and location!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service
The staff was helpful and nice. The hotel looked in bad condition though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Salman

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very rundown. The shared bathrooms have an outhouse feel, though they do have flush toilets and are clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Kenny

Liked: Cleanliness, staff & service
We didn’t get the “continental breakfast”. We had to pay for it. It was not included.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Steve

Básico pero útil
Stayed 1 night in Feb 2026
Verified review

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La locación del lugar ubicado en perfecto funcionamiento y cerca de todos importantes restaurantes y tiendas y parques tiendas
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

jorge

La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año. Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Ma. Cristina

Liked: Staff & service
Disliked: Cleanliness
La habitación, la logística de hoteles.com, en general
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Luana

Liked: Cleanliness, staff & service, amenities
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Jose

Habitacion no arreglada
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Danessa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

ANAHY

Liked: Cleanliness, staff & service
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Ramonita

Disliked: Cleanliness, property conditions & facilities
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto, personal muy amable.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Ronald

.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

ALEJANDRO

Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024