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Hotel Real Plaza

3.0 star property

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Photo gallery for Hotel Real Plaza

Hallway
Royal Suite, 1 King Bed | Down comforters, minibar, in-room safe, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
9a. Calle Poniente #40, Antigua Guatemala, Sacatepequez, 3001
  • Place, Antigua Market
    ‪14 min walk‬
  • Place, Central Park
    ‪14 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬

Room options

View all photos for Triple Room

Down comforters, minibar, in-room safe, iron/ironing board

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed

Down comforters, minibar, in-room safe, iron/ironing board

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Quadruple Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Down comforters, minibar, in-room safe, iron/ironing board

Royal Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room, Multiple Beds

Down comforters, minibar, in-room safe, iron/ironing board

Quadruple Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Free toiletries, towels, soap, shampoo

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Antigua Guatemala

Hotel Real Plaza places you within a 15-minute stroll of popular sights such as Central Park and Antigua Guatemala Cathedral. This 27-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • San Jose el Viejo Ruins - 10 min walk - 0.5 miles
  • Antigua Market - 14 min walk - 0.8 miles
  • Central Park - 14 min walk - 0.8 miles
  • Antigua Guatemala Cathedral - 16 min walk - 0.9 miles
  • Santa Catalina Arch - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 74 min drive

Restaurants

  • ‪Samsara - ‬11 min walk
  • ‪Artista De Cafe - ‬6 min walk
  • ‪27 Adentro - ‬9 min walk
  • ‪Pappy's BBQ - ‬10 min walk
  • ‪El Deposito - ‬11 min walk

About this property

Hotel Real Plaza

At Hotel Real Plaza, guests enjoy an outdoor pool, a gym, and a steam room. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for GTQ 500 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport down comforters and bathrooms offer free toiletries. Private yards, minibars, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Soleil La Antigua
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  • Pool
  • Hot tub
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Real Plaza

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala

Frequently asked questions

Are free cancellation options available at Hotel Real Plaza?

Hotel Real Plaza provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Hotel Real Plaza?

This hotel is located in Antigua Guatemala, a short 10-minute walk from Central Park and also 14 minutes on foot from Santa Catalina Arch. You'll also find Antigua Guatemala Colonial Art Museum and Antigua Market less than a mile away.

Will I be able to park at Hotel Real Plaza?

Yes, parking is offered for GTQ 0 per day.

Is a spa located at Hotel Real Plaza?

Spa services at the hotel include massages and mani/pedis.

Does Hotel Real Plaza include a casino at the property?

No, Hotel Real Plaza doesn't have a casino.

Is there an indoor pool at Hotel Real Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Real Plaza a good place to stay for couples?

There are many amenities for couples at this hotel, including a garden-view restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Hotel Real Plaza have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Real Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Real Plaza serves breakfast for a surcharge at Real Plaza.

Does Hotel Real Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Real Plaza.

Does Hotel Real Plaza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Real Plaza?

The closest major airport to Hotel Real Plaza is La Aurora Intl. Airport (GUA), which is 25.6 mi away (74 minutes by car).

Can I book a room with a balcony at Hotel Real Plaza?

No, there aren't any guestrooms with balconies at Hotel Real Plaza.

Does Hotel Real Plaza host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Real Plaza.

Hotel Real Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 12 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Bryson

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
Verified

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Victor

Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Francisco

Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
Verified

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Bien. Solo el desayuno no estuvo del Todo bien. Servicio lento. Poca variedad
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y silencioso con amplios y lindos jardines y áreas como restaurante,gimnasio y piscina. Muy agradable y a muy pocas cuadras del centro.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bastante tranquilo y confortable.
Verified

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Génesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tuvimos agua caliente la primera noche
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience...Great place to stay in Antigua!
Stayed 7 nights in Jun 2021
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of local flare !

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Stayed 5 nights in Jun 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Well around 2 am someone
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
No tiene buena ubicación. Siento mal distribuido todo en el Hotel. Sus habitaciones no son cómodas. Yo no regresaría a este hotel.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good staying there
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el staff muy atento y un lugar expectacular!!!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design is lovely. The breakfast was awesome.
Stayed 2 nights in Feb 2021