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El Carmen Hotel

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for El Carmen Hotel

Courtyard view
Couples treatment rooms, body treatments, hot stone massages
Front of property
Free daily cooked-to-order breakfast
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Las Capuchinas Convent
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Antigua Guatemala

Located in Historic Center, El Carmen Hotel is next to popular attractions like Antigua Guatemala Cathedral and Central Park. This 22-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

Guests of El Carmen Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is free cancellation available at El Carmen Hotel?

El Carmen Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at El Carmen Hotel?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on Jun 23, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Carmen Hotel?

This hotel is situated in Historic Center, just steps from Central Park and Las Capuchinas Convent, and within a short walk of Santa Catalina Arch. You'll also find Casa Santo Domingo Museum and Santa Clara Convent less than a mile away.

Will I be able to park at El Carmen Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at El Carmen Hotel?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does El Carmen Hotel include a casino?

No, El Carmen Hotel doesn't have a casino.

Will I find an indoor pool at El Carmen Hotel?

No, there is no indoor pool at this hotel.

Is El Carmen Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and couples/private dining.

Does El Carmen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Carmen Hotel have a restaurant with a breakfast menu?

Yes, El Carmen Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Carmen Hotel.

Does El Carmen Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from El Carmen Hotel?

The closest major airport to El Carmen Hotel is La Aurora Intl. Airport (GUA), which is 25.1 mi away (70 minutes by car).

Can I book a room with a balcony at El Carmen Hotel?

No, there aren't any guestrooms with balconies at El Carmen Hotel.

Does El Carmen Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at El Carmen Hotel.

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 817 reviews
Rating 8 - Good. 166 out of 817 reviews
Rating 6 - Okay. 82 out of 817 reviews
Rating 4 - Poor. 24 out of 817 reviews
Rating 2 - Terrible. 14 out of 817 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elibel

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly staff and good terrace views! Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Location could not have been better! Staff were amazing; breakfast delicious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Room was spotless and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vanria Vestra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Silhi

Liked: Cleanliness, amenities
Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Courtnee

Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Hotel is in a nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roweena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many choices for breakfast welcoming staff comfortable beds, very clean great towels
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing. Good food.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Amit

Staff was nice and the roof top was great and breakfast was great.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Good Location in the city center. Nice rooftop terra e with a view
Stayed 1 night in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities
Everything was perfect. The staff very helpful and in a great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop here was AMAZING, and the included breakfast was a brilliant perk. The staff was so lovely, the room was spacious, and the bathroom was great. Location was peak as well, would recommend staying at El Carmen.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Nice room, excellent bed, and nice roof top terrace to have breakfast and hang out. Central location. Super friendly and attentive staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The hotel was quaint, had a beautiful atrium filled with plants, and an amazing rooftop view of the volcanoes. The property was very well maintained, I always noticed a lot of staff present keeping everything clean. The front desk staff were always extremely friendly and helpful. My room was perfect for what I needed. Beds were comfortable, AC worked great and bathroom was very clean. The location is also excellent if you are a first time visitor. Everything is very close and walkable. Would highly recommend this hotel!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruth Vanesa

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

alba

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Excellent location and friendly staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Stayed 2 nights in Jan 2026

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