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El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park
VIP Access

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Photo gallery for El Carmen Hotel

Terrace/patio
Reception
Egyptian cotton sheets, premium bedding, down comforters
Reception
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Place, Casa Santo Domingo Museum
    ‪5 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.6 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 376 sq ft
  • Sleeps 4

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 215 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 4

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • 236 sq ft
  • Sleeps 4

About the neighborhood

Antigua Guatemala

Located in Historic Center, El Carmen Hotel is next to popular attractions like Central Park and Antigua Guatemala Cathedral. This 22-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • La Merced Church - 5 min walk - 0.3 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Doña Luisa Xicotencatl - ‬1 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk
  • ‪saberico - ‬2 min walk

About this property

El Carmen Hotel

Hotel with free breakfast, steps from Central Park
Guests of El Carmen Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is free cancellation available at El Carmen Hotel?

El Carmen Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at El Carmen Hotel?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at El Carmen Hotel on Oct 29, 2025 start from $92.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Carmen Hotel?

This hotel is situated in Historic Center within a 10-minute walk of Central Park and Casa Santo Domingo Museum. You'll also find Las Capuchinas Convent and Santa Catalina Arch less than a mile away.

Is parking available on site at El Carmen Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at El Carmen Hotel?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does El Carmen Hotel include a casino?

No, El Carmen Hotel doesn't have a casino.

Will I find an indoor pool at El Carmen Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at El Carmen Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does El Carmen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Carmen Hotel have a restaurant with a breakfast menu?

Yes, El Carmen Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Carmen Hotel.

Are there connecting rooms at El Carmen Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from El Carmen Hotel?

The closest major airport to El Carmen Hotel is La Aurora Intl. Airport (GUA), which is 25.2 mi away (72 minutes by car).

Are there rooms with balconies that I can book at El Carmen Hotel?

No, there aren't any guestrooms with balconies at El Carmen Hotel.

Does El Carmen Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at El Carmen Hotel.

Reviews

El Carmen Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 660 reviews
Rating 8 - Good. 143 out of 660 reviews
Rating 6 - Okay. 75 out of 660 reviews
Rating 4 - Poor. 21 out of 660 reviews
Rating 2 - Terrible. 10 out of 660 reviews

Reviews

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, especially the rooftop restaurant. The location is great, central to everything. The room is enough for those who are not looking for all the bells and whistles, my need was a place to sleep. The staff was great and accommodating. My only cons are the free parking is a couple a blocks away, getting hot water and maintaining hot water was difficult, and in my room (first floor by the front desk, 101) I found a roach. I believe this isn't the norm.
Entrance
Room
Rooftop restaurant
Breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at El Carmen was lovely - the staff were friendly and the hotel is located close to everything we wanted to check out. They have a rooftop restaurant with a beautiful view, the parking is included, and we felt we were in a safe location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Beby

Stayed 1 night in Jul 2025

10/10 Excellent

Leonor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was quaint with great customer service. Not fancy but serves the purpose close to everything!
Stayed 4 nights in Jun 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! Room was cozy and comfortable. Staff was really accommodating for a very early checkout. Wasn’t a problem for me, but the room key was pretty bulky (physical key vs a card)
Stayed 1 night in Jun 2025

10/10 Excellent

BRENDA BARAJAS DE LA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is wonderful, staff very friendly. The rooftop is wonderful! They have a travel agent on site which help with our transport to Panajachel..the only thing is that the agent said they would drop us off directly to our hotel and when we arrived to the city, they told us they couldn’t take us to hotel and we had to take a Tutuk. This is the only thing that we thought was unfair, however, we know it’s not the hotel’s fault.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! It was centrally located ,walkable to restaurants ,attractions everything! The staff here was amazing! The room was nice,I especially loved the bathroom.It was very modern.The free breakfast was a nice touch and so delicious! I would definitely stay here again.I was a solo female traveler and I felt very safe here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful at all times. If I have to visit again I will definitely be staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

lakina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Everything is walkable distance. The hotel is clean and has an amazing rooftop.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob & Natalia

Stayed 1 night in Jun 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful and very comfortable hotel. I felt safe and was close to everything. Would absolutely stay again!! I loved it!!
Stayed 14 nights in May 2025

10/10 Excellent

Jodie

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole view and atmosphere of this place!! For sure will be back!!!
Stayed 1 night in May 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. Loved the hot shower and incredible Breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast with a view of several volcanoes. Beds were comfortable and staff was exceptional. Will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and close to everything
View from the restaurant area
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly Maurer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Debora

Liked: Amenities
The best
Stayed 1 night in May 2025

10/10 Excellent

Jayson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente lo único que le incluiría es una nevera pequeña en los cuartos.
Stayed 6 nights in May 2025

10/10 Excellent

KENNETH, AZUSA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Third time staying here and they always exceed expectations.
Guest room
Restroom
Welcome gift
Oversized shower
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place !
Stayed 1 night in May 2025

6/10 Okay

Gabriela

Traveled with partner
Liked: Cleanliness, amenities
Habitación pequeña pero buen servicio en general. La habitación que nos dieron no coincidía con las fotografías de Expedia y tenía olor fuerte a humedad. Desayuno muy bueno con exelente vista a los volcanes
Stayed 2 nights in May 2025

10/10 Excellent

Linda, Brewster

Liked: Cleanliness, amenities, property conditions & facilities
I was highly satisfied with my stay at this hotel! From the moment we walked in, the staff made us feel incredibly welcome and taken care of. The accommodations were clean, comfortable, and exceeded our expectations. Breakfast was absolutely amazing—fresh, delicious, and with a great variety to choose from. One of the highlights was the rooftop, which offered stunning views and the perfect spot to relax. I would definitely recommend this place and look forward to staying here again!
Stayed 1 night in May 2025

10/10 Excellent

Sabina, BROOKLYN

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El Carmen was a great, small hotel in a perfect location. The staff was very friendly and helpful. The food in the restaurant was delicious and plentiful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

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