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Hotel Panchoy

3.0 star property
Colonial hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Panchoy

Exterior
Terrace/patio
Hallway
Comfort Double Room, Mountain View | Terrace/patio
Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Place, Casa Santo Domingo Museum
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪37 min drive‬

Room options

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(17 reviews)
  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Triple Room, Multiple Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Antigua Guatemala

Located in Historic Center, Hotel Panchoy is within a 5-minute walk of Casa Santo Domingo Museum and within 15 minutes of other popular attractions like Antigua Guatemala Cathedral. This 28-room, 3-star hotel welcomes guests with in-room amenities like balconies, dining areas, and sitting areas.

What's nearby

  • Casa Santo Domingo Museum - 2 min walk - 0.1 miles
  • Las Capuchinas Convent - 5 min walk - 0.3 miles
  • Central Park - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Santa Catalina Arch - 8 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪7 Caldos Antigua Guatemala - ‬4 min walk
  • ‪Coffea - Cafés Especiáles - ‬2 min walk
  • ‪El Patio de Clio’s - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬3 min walk
  • ‪Café Sky - ‬2 min walk

About this property

Hotel Panchoy

Colonial hotel with spa services and a 24-hour front desk
Hotel Panchoy features free WiFi in public areas, spa services, and coffee in a common area. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 60 per vehicle one-way, as well as an area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a microwave in a common area, a refrigerator in a common area, and express check-out.
32-inch flat-screen TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, dining areas, and sitting areas are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - May 2021

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Frequently asked questions

What's there to do close to Hotel Panchoy?

This hotel is situated in Historic Center within a 10-minute walk of Casa Santo Domingo Museum and Central Park. You'll also find Las Capuchinas Convent and Santa Catalina Arch less than a mile away.

Is there parking available at Hotel Panchoy?

No, there isn't parking at the hotel but you'll find nearby parking for USD 15 per night (reservations required).

Is a spa located at Hotel Panchoy?

Spa services at the hotel include deep-tissue massages.

Does Hotel Panchoy have a casino on the premises?

No, Hotel Panchoy doesn't have a casino.

Will I find an indoor pool at Hotel Panchoy?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Panchoy?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as proposal/romance packages.

Are there hot tubs at Hotel Panchoy?

No, there isn't a spa tub at this hotel.

Does Hotel Panchoy have a restaurant that serves breakfast?

Yes, Hotel Panchoy serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hotel Panchoy allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Panchoy for a fee of USD 10 per pet, per night. The property also provides food and water bowls.

Does Hotel Panchoy have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Panchoy?

The closest major airport to Hotel Panchoy is La Aurora Intl. Airport (GUA), which is 24.7 mi away (69 minutes by car).

Are there rooms with balconies at Hotel Panchoy?

Yes, every guestroom at Hotel Panchoy comes with a balcony with some featuring courtyard views.

Reviews

Hotel Panchoy Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 140 out of 273 reviews
Rating 8 - Good. 75 out of 273 reviews
Rating 6 - Okay. 31 out of 273 reviews
Rating 4 - Poor. 15 out of 273 reviews
Rating 2 - Terrible. 12 out of 273 reviews

Reviews

8/10 Good

Gina

Stayed 2 nights in Aug 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good location. Not luxurious but good and well operated.
Stayed 3 nights in Aug 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

norma

Stayed 1 night in Jul 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and well situated hotel, close to everything, lovely patio/ terrace. Large rooms , helpful staff, coffee. Cons - little dated, thin walls. Overall - very positive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price, loved coffee/water station

This was our most economical stay during a recent trip to Guatemala, and it was great for the price! We had a clean comfortable room with 4 beds and a mini-fridge. Shower was great and internet worked pretty well. We loved having the tables on the balcony and the always stocked coffee/tea/water station in the hallway was awesome!
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close by everything. I did not like room walls too thin you can hear everything.
Stayed 7 nights in Jun 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very cozy and charming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Very nice plus good value!
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The property was in a central location in Antigua, with the rooms being nice overall. I enjoyed my stay there. The only downsides is that the room was a bit dated, with housekeeping only doing its rounds after 4 pm.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel! Clean, the staff was nice and polite. Only downside is that there is no restaurant on the promises.
Stayed 1 night in Dec 2024

4/10 Poor

Beatriz

Traveled with family
Disliked: Amenities, property conditions & facilities
There is no air conditioning and the ceiling fan was very high so we weren’t able to turn it on and the room was extremely hot. There was no mini fridge, safe box, or room phone. They did not leave enough towels for all us so we had to go to reception to ask for them, They also don’t have restaurant service. We won’t be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, quiet, great location
Stayed 3 nights in Mar 2025

6/10 Okay

mariah

rooms were ok, the hotel is loud. They booked me a shuttle to the airport that never showed up
Stayed 1 night in Mar 2025

4/10 Poor

Angel

Traveled with family
Liked: Staff & service
Very inconvenience about parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Elimelech

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very helpfully staff
Stayed 3 nights in Mar 2025

6/10 Okay

saul

Traveled with family
Liked: Staff & service

Good for price

Great location, old facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Christa

I cancelled this reservation in December about 2 days after United Air changed my flight times. I no longer needed the room for Dec. 23 as I will not be arriving in Antigua until Dec. 24th and have accomodations else where for my time in Antigua. I requested a credit amount for the room which has not been issued. Please attend to this as soon as possible. Thank you. I notified the hotel that I did not require the room for Dec. 23, 2025
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was terrific from our first contact, to arranging transport, and always making us feel welcome. Rooms are spacious and well cared for. Appreciated the mini-refrgerator too.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
‘
Stayed 3 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

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