This is always my go to hotel when I go into town. Close to the bars/clubs I like going to.
The interior of the property was very well decorated. The room and the bathroom was well decorated and clean. The staff was very nice. Fresh salads and sandwhiches were brought into the gift shop during Covid which was a nice amenity
Mi nombre es Olga Hernandez mi esposo y yo fuimos discriminados por una de las empleadas del front desk del hotel,se burló de nosotros por ser hispanos y cuándo le fui a preguntar porqué no limpiaron mi cuarto levanto la vista y me preguntó de forma despectiva qué como si yo no estuviera pagando por estar en el hotel. Le pedí toallas y comenzó a reírse burlandose me dio 2 toallas las cuales cuando llegué a la habitación nos dimos cuenta qué eran toallas para limpiar el piso, nos sentíamos humillados y discriminados al darnos ésas toallas para el piso y burlándose de nosotros, emocionalmente estoy muy afectada ya qué nunca me habían hecho sentir tan bajo.
Great location, very nice hotel and the staff is always on point!
Very nice, it's amazing . it's amazing it's amazing
The room was dirty and dusty. The heater in the room did not work. The TV in the room barely worked, and the picture was distorted. Paint peeling off the walls in the room.
Nice and quiet, calming, relaxing, beautiful view of anchorage.
Amazing Stay! Greeted with professionalism by everyone. My wife and I felt very "at home" and learned a lot from the security guard and the front desk attendants. Hopefully when we come back next year, we can enjoy the facility again!
Asked to speak with manager about extending our stay on 3 occasions (2rooms) and possibly getting a break on price due to my Dad being on life support and end of life prep. Never received a call from manager. Toilet did not flush for many many hours and no one came to our room until 11 pm at night.Call had been made at 4 pm. Outrageous price for breakfast buffet that was very small. Will never book there again when I come from out of state.I changed to another hotel.
Center apot for most tour pick up. The Jade staff were fantastic every morning.
Check in staff was very warm and welcoming. This makes a big difference. Hotel is centrally located.
The staff were so amazing and very helpful. They were very informed about Anchorage and made great suggestions about nearby stores and restaurants. The grill & bar was lovely. My dinner was delicious and they have a great beer selection. The bartender was friendly and the service was excellent. The rooms are spacious and the beds are ultra comfortable. I would definitely stay here again.
Overall the hotel is nice. The staff was friendly and helpful. The room was clean. The hotel feels dated but the rooms have been updated. It's located in a centralized area of Anchorage to get around easily.
Located in Downtown Anchorage, Sheraton Anchorage Hotel & Spa is a leisurely stroll from popular sights such as Anchorage Museum and Anchorage 5th Avenue Mall. This 3.5-star hotel has 370 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 370 rooms provide refrigerators, coffee makers, and free local calls. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Portable fans, safes, and ironing boards are also available.
Guests staying at Sheraton Anchorage Hotel & Spa enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 22 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.
This is always my go to hotel when I go into town. Close to the bars/clubs I like going to.
The interior of the property was very well decorated. The room and the bathroom was well decorated and clean. The staff was very nice. Fresh salads and sandwhiches were brought into the gift shop during Covid which was a nice amenity
Thank you for your kind words. Thank you for staying with us. We hope to see you soon. Take care!
Mi nombre es Olga Hernandez mi esposo y yo fuimos discriminados por una de las empleadas del front desk del hotel,se burló de nosotros por ser hispanos y cuándo le fui a preguntar porqué no limpiaron mi cuarto levanto la vista y me preguntó de forma despectiva qué como si yo no estuviera pagando por estar en el hotel. Le pedí toallas y comenzó a reírse burlandose me dio 2 toallas las cuales cuando llegué a la habitación nos dimos cuenta qué eran toallas para limpiar el piso, nos sentíamos humillados y discriminados al darnos ésas toallas para el piso y burlándose de nosotros, emocionalmente estoy muy afectada ya qué nunca me habían hecho sentir tan bajo.
Hello Olga, I sincerely apologize for the way you were treated during your recent stay with us. Please contact me directly at the Sheraton Anchorage hotel to make this right. Thank you for staying with us and hope to hear from you soon!
Great location, very nice hotel and the staff is always on point!
Thank you for your kind feedback. We appreciate it very much. Looking forward to seeing you in the near future!
Very nice, it's amazing . it's amazing it's amazing
Thank you for your prompt response. We are delighted to hear you had a wonderful stay with us. Thank you for your kind words. We hope to see you in the near future!
Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. All of us at the Sheraton Anchorage Hotel & Spa is committed to providing exceptional service and a clean, well-maintained facility for our guests. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Have a great 2020 Sincere Thanks The Sheraton Anchorage Hotel and Spa Team
Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. All of us at the Sheraton Anchorage Hotel & Spa are committed to providing exceptional service and a clean, well-maintained facility for our guests. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Have a great 2019 Sincere Thanks The Sheraton Anchorage Team
Thank you very much for taking the time to share your guest stay experience with us. It brings us great pleasure to know that we met your expectations. The team works hard to deliver the best experience to all of our valued members. I will share your kindness. Once again that you for all of your kindness, and for staying with us. Have a great 2019. Sincere Thanks The Sheraton Anchorage Hotel and Spa Team.
The room was dirty and dusty. The heater in the room did not work. The TV in the room barely worked, and the picture was distorted. Paint peeling off the walls in the room.
I strongly apologize for the condition of your room upon check in. This is not typical of our housekeeping staff. I encourage you to reach out to me directly to further discuss this topic. I hope you have a wonderful 2019 and I look forward to hearing from you!
Thank you very much for taking the time to share your guest stay experience with us. It brings us great pleasure to know that we met your expectations. The team works hard to deliver the best experience to all of our valued members. I will share your kindness with the team. Once again that you for all of your kindness, and have a great 2019. Sincere Thanks The Sheraton Anchorage Hotel and Spa Team.
Thank you. We look forward to seeing you soon!