Our room was tiny, which led to a long list of things that made a poor exon the room. The mattress was shorter than standard. There was an incongruously huge piece of furniture that shouldn’t have been stuffed in there. The toilet space was cramped, and if you sat you would brush against the shower curtain that inevitably must have been peed on. The shower head was 5 ft high. All in all, this would have been a good motel room, but when you choose Hilton’s flagship, there are much higher expectations.
Night manager lady was horrible
Great fitness room.
Room not equipped with frig as promised, parking very confusing and inconvenient, phone on nite stand not operational. Impossible to reach desk staff by phone on desk-rings 30 times or more and no answer, good luck in emergency. Room not cleaned for four days of stay! Manager nice when we raised concerns but the staff are too few and not adequately trained.
Check in was terrible….
Im giving this place an excellent rating in all areas because i understand every place is understaffed and the workers are working as hard as they can. Thank you Anchorage employees for all the hard work. My trip was awesome.
Room is clean. Beds are full size not queen. No mini fridge.
Room 269 was terrible none stop alarm ringing all night long got zero sleep after spending $200 and no shuttle to take us to the airport.
Just a bad experience
Great location, super friendly staff... they could really do a better job at keeping it a little cleaner. Upon check in, our room was “clean” dust everywhere! The hallway to our bedroom had little pieces of trash also. NOT filthy, I just think that it need a little improvement in that department
It's still Hilton but I think it needs to be renovated soon as in soon. No microwave in the rooms, No parking, even thought they have a Valet parking its taking your indecency on doing something with your car and plus you have to pay for it. $32 a day. Overall it's just needs to be renovated
They double charged me for a room, and never reimbursed me the money, to the point that they fought it with my bank.
The place is old and needs to be updated. I've stayed at many, many Hilton properties and by far, my room was the dirtiest I've experienced. There was food and a finger nail on the carpet, stains on the walls and hair on the floor and in the tub. I had to ask at the front desk twice to have my room vacuumed and cleaned more thoroughly twice. I also tried to call the front desk multiple times and it rang and rang and no one picked up. I don't recommend staying here since the price is high and the hotel isn't taken care of very well.
Might want to work on the soundproofing to not hear so much from outside
Located in Downtown Anchorage, Hilton Anchorage is within 2 miles (3 km) of popular attractions such as Anchorage 5th Avenue Mall and Port of Anchorage. This 600-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and a 24-hour business center.
This hotel serves as home to a bar, along with a café that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.
All 600 rooms feature MP3 docks, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 49-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Laptop-compatible safes, phones, and ironing boards are also standard.
At Hilton Anchorage, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
Our room was tiny, which led to a long list of things that made a poor exon the room. The mattress was shorter than standard. There was an incongruously huge piece of furniture that shouldn’t have been stuffed in there. The toilet space was cramped, and if you sat you would brush against the shower curtain that inevitably must have been peed on. The shower head was 5 ft high. All in all, this would have been a good motel room, but when you choose Hilton’s flagship, there are much higher expectations.
Night manager lady was horrible
Great fitness room.
Room not equipped with frig as promised, parking very confusing and inconvenient, phone on nite stand not operational. Impossible to reach desk staff by phone on desk-rings 30 times or more and no answer, good luck in emergency. Room not cleaned for four days of stay! Manager nice when we raised concerns but the staff are too few and not adequately trained.
Check in was terrible….
Im giving this place an excellent rating in all areas because i understand every place is understaffed and the workers are working as hard as they can. Thank you Anchorage employees for all the hard work. My trip was awesome.
Room is clean. Beds are full size not queen. No mini fridge.
Room 269 was terrible none stop alarm ringing all night long got zero sleep after spending $200 and no shuttle to take us to the airport.
Just a bad experience
