Clean, quiet, great breakfast and close to all amenities.
I liked that it is in a convenient location and the staff was great.
Some staff nice but others awful
Check in staff were amazing, service was friendly:) love having 4 pillows! Comfy bed.
TV was small and outdated. Their cable is HORRIBLE. Very few channels and the nonstop sex oriented commercials on even the most basic channels was offensive. And the rooms aren’t around proof. We could hear everything going on in the lobby to the point people’s noise kept waking us up. We requested extra pillows & towels, didn’t get either one. The few pillows we had on the bed were very flat and uncomfortable. Bathrooms have no privacy. Bedding was very thin. Everything was clean and the large tubs were awesome though.
Concenient location. Close to mall and restaurants.
Very nice staff and convenient location for next to a lot of shopping and restaurants
The room they gave me was dirty there was dried pasta on the floor every where
Staff,checking in and ease of parking. I missed the hot breakfast due to COVID-19.
Our stay was okay. Elevator is painfully slow and beds feel pretty plastic. Bathroom was nice!
Central shopping location between walmart and the mall
Brown bag breakfast was pretty poor. A bagel and 2 mini-muffins. They could have put more effort into it. Add a fruit and/or yogurt. Receptionists are not wearing their masks properly.
Room overall was nice. Door latch binding from worn hinges made opening door difficult. Bathroom toilet flush unusual and bathroom smell possibly from DWV vent problems. Wardrobe cabinet had a vinegar odor.
Located in Bayshore - Klatt, Dimond Center Hotel is adjacent to Dimond Center and within a 10-minute drive of other popular attractions like University of Alaska - Anchorage. This 3-star hotel welcomes guests with 109 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking. It's connected to a shopping center in central Anchorage and also close to Alaska Zoo.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Guests can expect free WiFi and 72-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Dimond Center Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Clean, quiet, great breakfast and close to all amenities.
I liked that it is in a convenient location and the staff was great.
Dear Sabrina,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Dimond Center Hotel!General Manager Olesea V. Shier
Some staff nice but others awful
Dear Marife,Please forgive us for any inconsistencies in our service. This is not common here, and we will use your feedback to reinforce our commitment to service with a smile. Thank you for bringing this to our attention. General Manager Olesea V. Shier
Check in staff were amazing, service was friendly:) love having 4 pillows! Comfy bed.
Dear Doreen,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. It's also great to know that you had a comfortable night's sleep. Thank you for your kind words. It would be a pleasure to host you again at Dimond Center Hotel the next time you're in the area!General Manager Olesea V. Shier
TV was small and outdated. Their cable is HORRIBLE. Very few channels and the nonstop sex oriented commercials on even the most basic channels was offensive. And the rooms aren’t around proof. We could hear everything going on in the lobby to the point people’s noise kept waking us up. We requested extra pillows & towels, didn’t get either one. The few pillows we had on the bed were very flat and uncomfortable. Bathrooms have no privacy. Bedding was very thin. Everything was clean and the large tubs were awesome though.
Dear Porschea, Thank you for your feedback and the time you've taken to share. While we're excited that our dedication to cleanliness and spacious tubs were a highlight of your stay, we are distressed that the same cannot be said about our service and accommodations. Guest feedback is our best catalyst for beneficial change, so rest assured that we will use yours to guide our efforts. It would be an honor to have another chance to serve you and change your perceptions.General Manager Olesea V. Shier
Dear Cindy, Thank you! We're delighted you enjoyed your stay at Dimond Center Hotel! Come back and see us again soon! General Manager Olesea V. Shier
Dear Roderick, We appreciate you reaching out to us. Please accept our sincere apology for aspects of your stay that didn't meet your expectations. We'll use your feedback to improve the amenities you mentioned. Thank you for your input and we hope for a chance to make this up to you. General Manager Olesea V. Shier
Thank you so much for your high rating! We're thrilled you had a fantastic time with us, and we look forward to welcoming you back for another excellent stay at Dimond Center Hotel. General Manager Olesea V. Shier
Thank you so much for your high rating! We're thrilled you had a fantastic time with us, and we look forward to welcoming you back for another excellent stay at Dimond Center Hotel. General Manager Olesea V. Shier
Concenient location. Close to mall and restaurants.
We're honored you chose to stay with us, and we thank you for taking the time to share your thoughts. It's great to know that our location was ideal for your visit. Should your travels bring you back to the area, please come see us again at Dimond Center Hotel! General Manager Olesea V. Shier
Dear Mykel,Thanks for allowing our team to serve you during your recent visit. It's wonderful that our clean and quiet accommodations were up to your standards, and we trust you had a fantastic trip. We appreciate your review and hope to see you again soon.General Manager Olesea V. Shier