6/10 Okay
Jessica
Traveled with partner
Jul 30, 2025
Overall, our stay was pretty good. The room a/c unit was old, but worked great! It cooled down the room quickly & kept it cool all night. The room was overall clean, but they could use a good deep cleaning of the carpets &a/c units to improve their quality. The outside facility needed attention because there are no trash bins outside, &much of the floor & walls were stained & sticky. There was trash & cigarettes left in front of no-smoking rooms, &trash scattered in the parking lot. They had a great water heater, keeping water temperatures perfect when showering. The bed was very comfortable, not too soft and not too firm. Most of the guests were respectful & quiet, which was so lovely. The location is good; just a short drive (or a brisk 15-30min walk) to Knott's Berry Farm & restaurants. The hotel staff was OK. They don't notify you that the lobby is closed 24/7, so you don't have a safe indoor space to wait for a ride-share or to wait to check in. They only use their night window, and they let their kids run around the lobby all day. The lady who checked us in ignored us when we approached the locked front door, & was extremely rude when checking us in; she would not give us her name & walked away & ignored us more when we tried to ask where the ice machine was. However, the other staff members were polite & helpful during the rest of our stay. Parking is extremely limited and the elevator needs maintenance. 3/5 stars.
Jessica
Stayed 3 nights in Jul 2025
