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Renaissance Amsterdam Hotel

5.0 out of 5.0

Recent guest reviews

The location was ideal. I found the room very comfortable and I slept well. I would stay here again.

Clean rooms and friendly staff. We had a family room for four and found it extremely comfortable.

very pleased with the stay and i will repeat it again

Expensive hotel lacking amenities! Close to train station and center of town. Slept in a broken bed. Not impressed for the money it cost to stay there!

Staff was great, concierge was exceptional!! Had to change next leg of our trip . Bar prices were expensive front desk clerk would not look up my marriott number

Overall very good there was a problem with the heat going off and never fixed. You should have fixed it or moved is I think

Needed a nice room with a comfy bed.....Enjoyed the location as close to everything

Easy access to Transportation, can walk to many locations, hotel is nice and peaceful, restaurant is very good. Staff was very helpful

hotel was fine but road works surrounding the facility was very bad -- noise, dust in the air, and limited access to the hotel made movements unpleasant

Karem was the best guest services woman I have ever dealt with.... friendly, knowledgable, etc..

This was my second stay at this hotel in the last seven-week period, arriving early morning both times. The first time, they let me check in early, but this time, they did not - an inconvenience i did not expect. However, they did call my cell phone when a room was ready. Although the staff at the concierge desk was friendly, when answering questions or giving directions, some of them assumed too much about the "dumb tourist's" ability to follow their quick directions.

I was happy with my stay at the hotel. It was walking distance from the train station and nearby all the attraction locations. The staff was very polite and nice. The room was clean, the balcony had a great view and it was in a nice venue. Overall i couldn't have asked for anything else.

Staff was incompetent - "complimentary" breakfast may cost you 25 euro per person. We were told by three employees including one at official hotel information desk, where to go for complimentary breakfast, than we were charged 25 euro per person. Charges were finally dropped at the checkout after we dispute them. It was not easy we were told there was no manager and that nothing could be done. Staff at the hospitality lounge were almost hostile making you feel guilty if you take one peanut to many. Fitness room was equipped rather poorly and view from it was at the back ally behind the hotel, where people were smoking crack and doing other things - all in proximity of (25 yards ) from main entrance with attendants on duty.

Enjoyed my stay at this hotel, nice rooms (a bit small but that's par for the course in Europe). Staff were professional and very helpful. Hotel is expensive though with no free wifi or breakfast, that I had at a different hotel of equal standard. But the location is great and there are plenty of food options outside the hotel

The hotel was in an excellent location. Just a few minutes walk from the Amsterdam Central Station, which you will need to get around Amsterdam. The single bed room is nice and modern. A tad bit small but very comfortable. The only issue I had with the hotel was the fact that they didn't have a real computer lab. They only had 2 computers for public use and they charged for internet service.

Really nice. Easy to get to from central station in Amsterdam. The bed was so comfortable.

Fabulous service from staff. Room was a little small but beds were very comfty. View from room was of the roof top,a little dissapointing. Incredible location.

Hotel is lovely, staff was helpful. I will say that the internet is very expensive. Suggest buying the internet cards to use in the business area. Right behind hotel is grocery store to purchase breakfast items, snacks, etc.

Great location. We took many day trips outside of Amsterdam via the train which was two blocks from the hotel. Eating out was very easy too since there are numerous restaurants within a block of the hotel (plus McDonald's for the kids one block away). Hotel had great security since you couldn't use the elevator without your room key. Hotel was clean and staff was extremely helpful and nice. We would definitely stay there again.

Hotel is very nice, clean and super friendly. Loved our room- more like an american hotel room size than europe which is nice. Many english TV channels and great club room with beer and breakfast every morning and afternoon. The location is perfect for all attractions and the hotel staff is helpful. You can buy tickets for most attractions in the lobby. We have stayed at this hotel twice and had a great stay both times!

Room options

Club Room, Business Lounge Access

King 1 | Twin 2 | Sleeps 2

Superior Room, Business Lounge Access

King 1 | Sleeps 3

Family Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Guest reviews for Renaissance Amsterdam Hotel

Everyone (3) Business (6) Couples (9) Family (12) Other (8) Friends (3)
5
Everyone

The location was ideal. I found the room very comfortable and I slept well. I would stay here again.

By , from California on Aug 18, 2017

4

great hotel in historic portion of amsterdam!

Families

Clean rooms and friendly staff. We had a family room for four and found it extremely comfortable.

By on Mar 6, 2017

5

extremely well located and friendly staff

Everyone

very pleased with the stay and i will repeat it again

By on Jan 25, 2017

3

expensive hotel next to train station

Everyone

Expensive hotel lacking amenities! Close to train station and center of town. Slept in a broken bed. Not impressed for the money it cost to stay there!

By , from usa on Aug 7, 2016

4

great time in amsterdam

Families

Staff was great, concierge was exceptional!! Had to change next leg of our trip . Bar prices were expensive front desk clerk would not look up my marriott number

By on Dec 15, 2015

4

amsterdam business trip

BusinessTravelers

Overall very good there was a problem with the heat going off and never fixed. You should have fixed it or moved is I think

By on Dec 7, 2015

4

end of vacation

Singles

Needed a nice room with a comfy bed.....Enjoyed the location as close to everything

By on Apr 6, 2015

4

great in historic amsterdam

Couples

Easy access to Transportation, can walk to many locations, hotel is nice and peaceful, restaurant is very good. Staff was very helpful

By on Dec 4, 2014

4

business

BusinessTravelers

hotel was fine but road works surrounding the facility was very bad -- noise, dust in the air, and limited access to the hotel made movements unpleasant

By on Jun 20, 2014

5

wonderful staff

Singles

Karem was the best guest services woman I have ever dealt with.... friendly, knowledgable, etc..

By on Apr 5, 2013