Bastion Hotel Amsterdam Amstel3.0 out of 5.0
Recent guest reviews
The location couldn't have less charm, on a Motorway next to a gas station. It's a ten minute walk to metro station so that's fine we figured we're only sleeping there. The room was basic and would have been ok but it was filthy, the floor had a large sticky mess on it that we didn't want to know what it was, and the small bathroom absolutely stank of stale urine - it clearly hadn't been seen a mop or bleach in a long while. They just don't clean in this place. Asked at the front desk for some 'attention' given to the floor and the bathroom, that request was ignored completely. A double whammy of a dreadful location and shocking hygiene standards. Avoid
we booked this hotel knowing the price was reasonable and reasonable is just about what we got, very basic accommodation a distance out of centre but 20 minutes walk to metro station which is around a 10 minute journey
hotel is in silent place and near by metro station overamstel. the main thing i like about hotel is rooms and hotel staff, the staff is really good and co-operative and they help you immediately. The only problem i observed is they dont allow early check-in which is actually not a problem because they also need some time to arrange and clean rooms for you but due to that we have to wait in reception for 4 hrs because we landed in early morning NL time .
We stayed here for 3 nights as part of a cheap package with flights. I booked the cheapest one and then was really Apprehensive about the cleanliness and distance to town once I'd read the other reviews. However, getting to and from central station is really easy and never took more than 20-30 mins including the 10 min walk to the metro station. Overamstel is the easiest in a straight line from the hotel. It is on a main duel carriageway in an industrial area so there's no nice views and crossing the road can be tricky but it's not an issue and you don't hear road noise inside. The rooms are very basic but have toiletries, Towels and coffee facilities. We found the sheets to be clean and the beds were comfortable. There was a safe too which was great. However, there was a dusty sock from guest who knows how long ago and under the bed was apparently quite dirty but I didn't look myself. I think as long as you don't look too hard it's clean and good value for money being as it's cheap. I would stay again if it was the same price.
My only problem with it was the lack of crossing across the main road to the hotel, other then that it was an okay stay. Plus the coffee machine maker was sooooo loud!! But the rooms were cleaned daily to a great standard and the staff were really friendly.
Stayed here 2 nights with my husband. Only one person on Reception, so a delay in booking in. The room was quite small and the bathroom tiny (when I put a new toilet roll on the holder it made it difficult to get on and off the toilet)!! The door on the safe was broken (hanging off its hinges) but with a good shove, my husband managed to get it back into a state where it was usable. The hairdryer in the bathroom was also broken although I was able to obtain a hand-held one from Reception. The floor area near the bed was quite sticky and clearly had not been mopped for a while. There was a coffee maker, but the first day, we hadn't been left any creamer (second day, there was some). We were on room only, and breakfast was an additional €14 each - we didn't bother, and went out to a cafe instead. In fairness, the public spaces looked nice (bar area and restaurant), but we won't be going back - very overpriced for what we got.
Dirty room. Towels were shredded.. Window could not open due to 138 screws to keep it in place. For that price, I already had better hotels in and around Amsterdam. Public transport closeby is a plus! The nightbusses are a perfect solution and stop at 1.4km from the hotel.
The location of the hotel is as stated not in the city central, the metro was 15-20min walk away. Big plus is the hotels private parking free of charge. The cleanliness of the room can be improved, the bed cover was stained on one of the beds. Breakfast area was nice with very good service.
I wanted to book a room for 2 nights in this hotel. But with free cancellation, it is somewhat more expensive, but I prefer it. When I returned to the reservation page of Booking, after having looked at different types of rooms, I got confused when I chose the room without the cost of cancellation. I noticed, a few minutes after receiving the confirmation by Email. I called them right away. They were given my explanations. I tried it through Booking, they did not accept it either. They will answer that they are in their right. And they are right. I just wish you never get confused. It will be that they are perfect to act like this. I work in the hotel as well, and I know that they could perfectly cancel the reservation (more than 3 weeks before my possible arrival date). I promised to re-book right away with the most expensive "free cancellation" rate. Of course, I can not comment on the hotel, because I have not get inside. But if I can comment on the reservation service, and warn potential future Trypadvisor clients, be very careful with these people, that they do not forgive a mistake. And they do not care if you give them a few minutes to receive the reservation. So I reaffirm myself, a very very bad service.
my son and partner booked this hotel on booking.com. When they arrived they found the hotel to be filthy and unpleasant. Immediately after seeing their room and the hotel facilities they decided to leave. they complained to the manager and showed him the pictures of the dirty room, shower and facilities. They were asked if they wanted it cleaned! Is it too much to expect your room to be clean when you arrive. I noticed that other recent reviewers have also complained about the cleanliness. Anyway, they left and booked into another hotel and i am still fighting the Bastion Hotel for a refund.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Bastion Hotel Amsterdam Amstel places you within 3 miles (5 km) of popular attractions like Amsterdam ArenA and Heineken Music Hall. This 192-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. It's also close to Skinny Bridge and Heineken Experience.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 6 AM to 9 AM.
Bastion Hotel Amsterdam Amstel's 192 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect to find LCD TVs and stay connected with free WiFi. Safes, phones, and desks are also available.
Guests of Bastion Hotel Amsterdam Amstel enjoy features like a fitness center, free WiFi in public areas, and a computer station. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
43% of guests recommend this hotelTotal of 622 reviews