I chose the Livingston Comfort Inn because it was a good halfway point between our home in Texas and my son's university in Georgia, where he is beginning his freshman year. We left Texas on the morning of Sept. 7th and arrived at the hotel that evening. I was baffled that they showed no reservation ...
We always stay at Eutaw for all Bama games! Staff is very friendly and helpful! Hotel maybe older but it's always clean and comfortable!
Nice staff was very friendly and helpful. Would stay again when traveling through
Very clean with friendly staff. Fast WiFi! Will stay again when I'm in town.
I chose the Livingston Comfort Inn because it was a good halfway point between our home in Texas and my son's university in Georgia, where he is beginning his freshman year. We left Texas on the morning of Sept. 7th and arrived at the hotel that evening. I was baffled that they showed no reservation for us. Further checking revealed that I had made our reservation for the 25th of Sept. rather than the 7th. My online browser had refreshed and returned to the default date of the 25th without me knowing it. It was a non-cancel-able, non-transferable reservation. I paid again for our room that night. My credit card statement showed that I was charged twice for my one night stay. This began a series of phone conversations with the General Manager of the hotel and Orbitz. I assured the hotel that we would be glad to stay there numerous times over the next four years while my son is in school in Georgia, if only they would refund one of my payments. They continued to refuse. Orbitz tried as well, but the hotel refused to budge. I will not stay at this hotel again, but will choose another in my future trips through this area. They have no desire to please their customers. They took two payments from me for a one night stay, and continually refused to make it right.
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