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Hotel Sercotel Maya Alicante

3.0 star property

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Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast for a fee
Superior Room (With Views) | Minibar, in-room safe, desk, blackout drapes
Gym
Seasonal outdoor pool, pool umbrellas, sun loungers
Superior Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Postiguet Beach
    ‪6 min walk‬
  • Place, Castle of Santa Barbara
    ‪8 min walk‬
  • Place, Alicante Harbour
    ‪14 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room (With Views)

Superior Room (With Views) | Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room (Triple)

Room (Triple) | Minibar, in-room safe, desk, blackout drapes

Room (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Alicante

Located in Carolinas Bajas within a short walk of Postiguet Beach, Hotel Sercotel Maya Alicante is within a mile (2 km) of other popular sights such as Alicante Harbour. This 194-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym. Centrally located in Alicante, the hotel is connected to a rail/subway station, and a short walk from Archaeological Museum of Alicante and Plaza Mar 2 Shopping Centre.

What's nearby

  • Plaza Mar 2 Shopping Centre - 3 min walk - 0.2 miles
  • Postiguet Beach - 6 min walk - 0.4 miles
  • Castle of Santa Barbara - 8 min walk - 0.4 miles
  • Alicante Harbour - 14 min walk - 0.8 miles
  • Explanada de Espana - 14 min walk - 0.8 miles

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante Intl. Airport (ALC) - 22 min drive

Restaurants

  • ‪VIPS Plaza Mar 2 - ‬5 min walk
  • ‪UDON - ‬7 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪Restaurante Alba - ‬2 min walk

About this property

Hotel Sercotel Maya Alicante

Guests staying at Hotel Sercotel Maya Alicante enjoy a children's pool, a gym, and free WiFi in public areas. Self parking is available for EUR 12 per night. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect free WiFi and 21-cm TVs with satellite channels. Bathrooms have hair dryers and bidets. Other standard amenities include minibars, safes, and phones.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.4 out of 10, Very Good, 1,003 reviews
$105 nightly
The price is $116
May 31 - Jun 1
Total with taxes and fees
Eurostars Lucentum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March to November.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

Is free cancellation available at Hotel Sercotel Maya Alicante?

Hotel Sercotel Maya Alicante offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on Jun 7, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Sercotel Maya Alicante?

This hotel is situated in Carolinas Bajas within a short 11-minute walk of Postiguet Beach and also 16 minutes on foot from Alicante Harbour. You'll also find Plaza Mar 2 Shopping Centre and Castle of Santa Barbara less than a mile away.

Will I be able to park at Hotel Sercotel Maya Alicante?

Yes, parking is offered for EUR 12 per night. Wheelchair-accessible parking is also available for guests.

Does Hotel Sercotel Maya Alicante feature a casino?

No, Hotel Sercotel Maya Alicante doesn't have a casino.

Is there an indoor pool at Hotel Sercotel Maya Alicante?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until November.

What do couples enjoy most about Hotel Sercotel Maya Alicante?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a poolside bar.

Does Hotel Sercotel Maya Alicante have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Sercotel Maya Alicante have a restaurant with a breakfast menu?

Yes, Hotel Sercotel Maya Alicante serves buffet breakfast for a surcharge each morning at Altea.

Does Hotel Sercotel Maya Alicante allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Sercotel Maya Alicante for a fee of EUR 20 per pet, per night.

Does Hotel Sercotel Maya Alicante have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Sercotel Maya Alicante?

The closest major airport to Hotel Sercotel Maya Alicante is Alicante Intl. Airport (ALC), which is 14.6 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Sercotel Maya Alicante?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy sea and city views.

Does Hotel Sercotel Maya Alicante offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Sercotel Maya Alicante.

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 373 out of 1008 reviews
Rating 8 - Good. 468 out of 1008 reviews
Rating 6 - Okay. 129 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Asher

Liked: Cleanliness
No complaints. 6.8 /10
Stayed 3 nights in Feb 2026

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities
All excellent
Stayed 4 nights in Feb 2026

6/10 Okay

Teresa

Liked: Cleanliness
Disliked: Amenities
The room was standard, clean. The bed, bedding and linens were ok quality and comfortable. The balcony looks at the back of the Castle, not a great view but ok. The location is not close to anything but the tram. The check-in staff was just plain standoffish, we were standing waiting for our turn, 1 agent was busy and the other wasn’t even caring we were there. After waiting a while realizing he had no plan to engage with us we approached. The look we got from the employee was sort of like if we were there soliciting. Took forever to scan IDs and barely said anything about hours, services, where anything was, wifi password, or anything! Just handed off the keys and went off to look at his screen. He could definitely use a refresher in hospitality or just basic courtesy/manners. On the other hand, the lady that cleaned our room was super nice and obviously very good at her job. The hotel is old and quite dated, it gives the impression it’s made an effort to keep up the maintenance but still it’s not even close. Also there are zero perks in the room, I’d say just basic things like coffee, tea, water boiler, and the mini fridge barely cools, stuff inside looks ancient. It’s a pity the lack of attention to details and mediocre employees spoil the rest of what the hotel has going for it. Overpriced for what you get.
Stayed 1 night in Feb 2026

8/10 Good

Martin, Woodinville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Stayed 1 night in Feb 2026

10/10 Excellent

Jacinta

Stayed 3 nights in Feb 2026

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, amenities
Clean, great view, comfy bed, no noise, great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room! Friendly staff. Healthy and delicious breakfast.
Stayed 8 nights in Jan 2026

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
Stayed 1 night in Jan 2026

8/10 Good

Groy, Miami

Stayed 2 nights in Dec 2025

8/10 Good

Michal

Stayed 2 nights in Dec 2025

6/10 Okay

Sara

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharoon

Stayed 1 night in Dec 2025

10/10 Excellent

Rebeca

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All above nice and relaxing
Stayed 2 nights in Dec 2025

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025

10/10 Excellent

Jacinta

Stayed 7 nights in Nov 2025

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Stayed 7 nights in Nov 2025

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Stayed 7 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Stayed 1 night in Nov 2025

10/10 Excellent

Nissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff and clean well organised hotel
Stayed 2 nights in Oct 2025

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