Hotel Castilla Alicante3.5 out of 5.0
Recent guest reviews
First day arriving the bar staff twice spoke to me in disgusting manner, actually snapping at me ?,when I tried to talk to them. Spent all my time and money outside hotel because of this. Reception (some ) seemed unhappy and unfriendly. Room at front of hotel, noise was unbelievable, trams, buses driving past every 20 minutes, at night cars and motorbikes with noisy exhausts driving past until early hours am. Hotel held wedding parties through weekend, people screaming and shouting till 4 am. Cleaning staff very good and efficient at their job. If you want nice peaceful holiday, stay away.
We stayed at the hotel during the Volvo Ocean Race weekend, so the hotel was quite full. I had requested a room with a view of the sea, and we got exactly what I had asked for, with the bonus of being on the top floor. The room had a nice balcony as well. The elevators ran quickly. We liked the shower, which was stall-style in the footprint of a tub. The hotel is about a block and a half from the beach, and 2 blocks from a tram stop, with the ride to the center of Alicante taking maybe 30 minutes. The staff was friendly and helpful, and their English was much better than my Spanish.. We bought the B&B package, and the breakfast was about average. There were plenty of restaurants and bars within an easy walk of the hotel.
We stayed the first week in October b&b and I was very pleasantly surprised. It seemed we were the only Hotel there as we were surrounded by apartment blocks - but not too close!! We had a standard double room which was very clean and perfectly adequate, with a balcony overlooking the pool. The beach was a stones throw away and almost empty at that time of year although the temperatures were in the 20's. A supermarket was a short walk away for supplies if needed. The breakfast I thought was perfectly acceptable, and there was a good variety and you could have as much as you wanted. All in all excellent. the only down side was that as it was nearing the end of the season, most of the restaurants were closed in the evening, but we found a beach restaurant which served excellent food so no problem.
My room was very noisy overlooking the main road. There seems to be a competition between motor bike users to see who can rev the highest whilst waiting at the lights. The food as mentioned by a previous reviewer is not good. I gave up and just had off menu salads. The hotel was clean and most of the staff friendly but reception staff could do with some smile lessons. The only plus thing about my stay was the lovely weather. I would not receommend this hotel and there are other options in the area.
We booked a deluxe room at a good rate that included breakfast. We were on the 5th floor with views(between the buildings) of the sea which is about 5 minutes walk. The hotel is perfectly located with tram line and buses on main road if required.Plenty of restaurants along beach and inland,lots of choice and some really nice bars dotted around. The room itself was spotless and good quality toiletries provided with more added daily if needed. The breakfast had lots of choice,yoghurts,fruit,cereal,different teas,coffee,pastries,meats,egg and bacon.It also had a small selection of gluten free cakes/biscuits. I would say that the quality of the breakfast overall was questionable for example eggs flavourless,bacon mainly consisted of fat.Cereal cheap quality,however considering the volume of food on offer this isnt a deal breaker. The pool is excellent and we found it really quiet with only a handful of people when we visited. On the last night we had to eat our dinner at hotel using the snack menu due to our flight time and most restaurants being closed between 430pm and 8pm. We ordered pizza and chips,the pizzas were 6.50 euro each and were clearly premade,however we thought they were delicious and chips fresh and a lovely bottle of red wine costing only 8 euros.Staff really friendly as well. Cant not comment on the beach which is gorgeous,very clean and goes for miles with a well maintained promenade. This was a great trip and this hotel is excellent if you want a quiet,relaxing holiday.
Stayed at this hotel end of september to October.We found on our arrival in the early hours of the morning greeted by a very pleasant receptionist but was not given the full information of the local amenities.as we found later other guests were supplied with a local map bus times and tram stops.We wandered about the resort searching for information and felt quiet lost as this area is mostly spanish speaking.We also found a lot of the information offices had closed down for the end of the season and various shops and restaurants had closed down. which was very disappointing.Fantastic beaches and great weather made our holiday.Before i finish i will mention the hotel was very clean.We booked half board for breakfast and evening meals.Breakfast was cereals bread and scrambled egg if required.I am afraid evening meals were only down to two specific menus.We normally are use to a buffet to help your self to various foods and have more of a choice.But this menu was served by non english speaking waitresses and was just dumped in front of you without a word or a smile.Some of the food was inedible.We chose from the menu one evening something called BEEF FILLET OF JAW. I was expecting slices of beef but ended up with a dollop of what looked like steaming horse dung not a great sight to start a meal needless to say inedible.we gave the restaurant a few tries but could not stand any of the food which was on the menu..also the evening meals were served from 8.30 to 10.30. which is far too late for most visitors.We then decided to eat out after this fiasco at our own convenience and we found a great restaurant called FARO which is on the sea front great tasting food reasonable priced good communication with the staff all in all well worth a look in if you are in the resort.
Glad we didn’t get full board. The breakfast was very poor quality and not much choice , waitress quite rude. The rooms old and not well kept. You could hear everything from room to room. We’re usually easy , but this time I wouldn’t recommend this place to any of my friends.
Booked 7 nights at the Castilla on my 3rd visit to Alicante. Usually stay at a well known chain hotel locally. On arrival (early at 2pm) we were greeted by friendly staff and were able to check in immediately. The bright and very large rooms were perfectly clean and we had lovely views out to sea from our balcony. Breakfast was plenty with fruit, yoghurt, various breads cheese, meats cereals. Scrambled eggs and bacon were also available with hot drinks and fruit choice. Something for everyone. The hotel is a short walk (ten minutes) to the beautiful Playa de San Juan which is hardly overcrowded especially during September onwards. Plenty of places to eat and transport into Alicante Port are easily accessible (take the 21, 22 bus) We enjoyed our stay. Especially Jose Antonio on reception who was incredibly helpful, personable and kind. Staff like him make all the difference. One observation is the children's play area. Would be nice to have swings which accommodate younger guests and one negative is that the area leads to the hotel car park and as the gate is always open it can be dangerous if a child ran through to pick up a ball or something. The entrance gate has correct security. The car park does not. Apart from the above concern. I enjoyed my stay and would recommend too....remember to brush up on your Spanish as not all staff speak English.
Just back from a 3 night break with my other half. We arrived early, around 1130hrs, and our room was ready, which was a bonus. The reception staff on arrival, were very helpful, and spoke good English. The room was large, and VERY CLEAN, and this continued throughout our stay. The breakfast, which was priced at 8 Euros per person was a little pricey, but again we found no problems with our breakfast. The only slight concern we had was that we got charged around 1 Euro for a glass of ice, which we hadn't been charged the day previously. The resort is very non touristy, with bars and eating establishments not open till around 8pm!!! The beach and surrounding areas were spotless. The tram service into Alicante was really good, and very cheap, and ran every half an hour.
Six us stayed in 3 twin rooms for our ten day stay for a friend's 50th birthday get away. The hotel was fairly spotless, the staff were always friendly, polite and helpful, the facilities were suitable and the location was within easy reach of bars, shops and the beach. Although this was counted as "off peak" we had temperatures around 30 degrees for most of our stay. There are bus stops just yards from the front door and tram stops a few hundred yards round the corner, where you could set off to Alicante City or Benidorm, with ease. The area is a bit more of a Spanish influence rather than suited to holidaying Brits, so familiarising yourself with all the basic phrases would be a bonus. After all, if you are abroad, why should everybody else speak English? ;-) The rooms have air con and the cleaners came each day and in ten days I think we only missed having everything changed once or twice.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Rooftop terrace
Located in San Juan Beach within a mile (2 km) of Arena Alicante, Hotel Castilla Alicante is within 2 miles (3 km) of Lucentum. This 155-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace. Also close to this Alicante hotel are Almadraba Beach and Hospital Universitari Sant Joan D'Alacant.
For your convenience, a continental breakfast is served for a fee each morning from 8 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
All 155 air-conditioned rooms provide phones and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and bidets.
Guests staying at Hotel Castilla Alicante enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for EUR 12 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this golf hotel include a conference center, a business center, and express check-in.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 571 reviews