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Melia Alicante

4.0 out of 5.0

Recent guest reviews

Had builders banging knocking walls down dust everywhere in next door rooms and throughout 2nd floor . Staff did not care at all . We came here to rest and to use local ivf clinic. Not what you would expect when paying £200.00 A night

We stayed for 3 nights in April and were impressed. You cant get better in terms of location and the rooms were nice. The room didn't have the greatest view, but that didn't matter too much. We upgraded to the level which meant drinks, breakfast, afternoon tea and tapas were included and we thought it was good value for money and meant you had access to a pool and lounge/breakfast room with brilliant views. This would be our hotel of choice in Alicante.

I recently stayed at Meliá Alicante and overall enjoyed my stay at the section of the Hotel. The room a junior suite was fantastic with great views two en suites one with bath and shower and other a shower. There was also tea and coffee making facilities also. The food quality at the Buffet Restaurant was cafeteria like but at the Level everything was superb otherwise in particular the staff at the Level were very friendly and accommodating with the availability of tapas and refreshments. The hotel is near to the beachfront bars and La Playa Del Postiguet and within quite a short tram journey to San Juan and El Campello and Benidorm. It is also within a short distance of some stalls on the Esplanda in particular Mercado Centro which is roughly a 5 minute walk up Rambla Mendez Núñez and it has a wide selection of meats and fish and also within 10 minutes of Al Campo at Plaza Mar de Segunda. My favourite attraction was the Concathedral of San Nicolas it just takes your breath away i’d definitely recommend visiting along with the Castle of Santa Barbara which when you get to the top has a wonderful aerial view of the city.

We have been to Alicante many times as we have family there. This time we went with friends and decided to stay at the Melia Alicante. On arrival the rooms were not ready and we had to wait for hours. There are cafes very near where you can get drinls etc. Emtering the room 2122 & 2120, we noticed that the bed for our child was not ready, so had to call reception. Then we saw that there was no tea/coffee facoilities, no water only chargeable items from the mini bar. We have stayed in hotels across the world and have always had these facilities. The next day, we asked about breakfast and they said that we didnt have any booking for food, except that when we booked it stated half board. We left for the day, on arrival back at 5pm, our room was not made up, another call to re eption. We also uad to report the shower, as it was leaking everywhere. I asked to speak to the manager, but was told that I could not. The next day, on arrival back, opposite our friends room, was an empty wine bottle, which we reported, but it was left untill the afternoon, the next day. Housekeeping at this hotel is dreadfull. On checking out, i repeated all this and because i had a coke from the fridge, i was told that it would be free!!!!! We had a bottle of wine the first evening, so why couldnt give that free. We finally got our coffe/tea and kettle the night before we left, but only enough for two drinks each. VERY, VERY, POOR HOTEL. Photos will come when our friends leave reviews.

Very impressed with this hotel. The hotel and rooms were spotlessly clean and smelled lovely. The view form our balcony was great and the staff were very friendly and helpful. The pool area is fantastic. Location was prefect for the city. Never had any food so can't comment on that but on the whole a good choice for a trip to Alicante.

Booked for location and photos I'd seen of hotel. We arrived around 2 am very tired with a 2 year old to be greater by two staff member one male one female who I can only describe as extremely rude. They continued to talk in Spanish and snigger which they thought we were unaware of because they were talking another language. Not professional not what you do to a family at 2 am. So we arrived feeling alienated straight off not a good start Michael! and your female colleague. Next he went on "we have many spare rooms with sea views would you like to change rooms?, to which I said yes and was immediately followed with " that will be 20 euros extra a night please! Funny as I've read reviews of other guests just getting upgraded. The room was not worth the amount paid for it and we had view of pavement and shops by the harbour and loud music. The balcony doors have no way of locking so bear in mind if you have children. The breakfast is like a free for all charge. The staff in the dining hall look utterly miserable and the lady in charge barks at the youngsters working. The pool is not south facing so it's dark and absolutely freezing even in August when it's extremely hot. Alicante itself is nice for a few days not a lot to see but OK if your happy sunbathing. All in all wish I'd booked Greece and will never use a Melia hotel. As one other guest reviewed wrote all fur coat and no knickers.

We really like staying in Meliã hotels, they are well run and offer usually all we are looking for and some. We have stayed on the Level at Meliã Alicante several times, but on this recent trip we found it has been moved to the 1st floor and now as even better facilities including a sun terrace and small infinity pool. The only negative about this is that you only have the sun until around 12pm sadly, but otherwise it is lovely. As ever we had a wonderful room with one of the most comfy beds I have ever slept in. The staff are all so friendly and helpful and a stay here spoils you when going elsewhere, as we discovered when we moved on to another hotel further down the coast, which just didn’t compare!! Look forward to our next visit at Meliã Alicante.

This is our second stay at Melia Alicante “The Level”. We visit Alicante yearly to spend a little time with our daughter and her family. First time we stayed at Meliá Alicante it wasn’t at “The Level”, but next two times it was. First stay was wonderful (except for the parking which is managed by another company, and is not run in a customer friendly way... more like a government bureaucracy). Second time (this time), the feeling we got was a little different. Check in was wonderful, rooms terrific, but it took over 48 hours to fix a non functioning minibar refrigerator. Since we were taking care of our grandkids during the day, we needed an early breakfast, so we had to order room service. Placed the order night before. First time was awesome, and on time. Second morning it was late.. I had to call to remind them.. and the fellow told me it was my fault for asking for delivery for an hour later. After 35 years of being an anesthesiologist, and 25 years as an Army Officer, I always ask the person whom I’m asking something of to repeat what I’m asking (drives my wife nuts at times). When breakfast finally arrived it was obviously put together rather quickly and missing the utensils. Another irritating point was the lack of refurbishment of bathroom amenities (soap, shampoo, etc) on a timely basis. All other hotels that I’ve ever stayed in.. some in very “difficult “ places I’ve had to stay.. had someone meeting the arriving guests.. this hotel doesn’t.. you’re on you own arriving and leaving. This is like arriving at a motel in the middle of nowhere. For the most part the staff is really friendly and accommodating, but there is just a few things missing to really make Meliá Alicante a 5 Star operation.

We stayed at this hotel last may, but this time we arrived with our newest addition to the family. We therefore booked a junior suite, to make sure that we could lock the door to his bedroom. After our last stay which we gave 5*, we really looked forward to three days here, and didn't consider any other hotels in Alicante. The room itself was nice again, but unfortunately there was a big let down, the balconies (yes there are two). Last time we had sea view, but this time I was aware that we had booked marina view. What I didn't know however, was that both balconies had maybe the worst location in the entire hotel. Both are squeezed on each side of an extended brick wall, which because of the hotels external design, makes sure that there are hardly any sun on the balconies all day. When booking a suite you would expect the views/balconies to match the room, but this was far from the truth here. Based on this I can not give full score this time. Most other areas worked well, and service is good and breakfast is great. We actually didn't notice the egg-station last time we stayed there, so that was a nice surprise to us. The negatives at the hotel is queues. There are often queues into the breakfast area and there are almost always queues in the front desk, meaning they seem understaffed. The check-in process probably adds to this as it is very thorough with all passports having to be scanned, and both of us even had to sign the papers. Also when trying to call the hotel, we got cut of 7 times in 15 minutes. When we first came through it was to a central service which couldn't help us. All in all we will probably come back next time we're in Alicante as I still really like the hotel (and the location is great), but we will be much more picky in our hotel rooms, as I would not stay in the same room again.

Second stay at the Melia after using lots of other hotels in Alicante. It's a larger hotel than we generally stay in with weddings and conferences ongoing sometimes so consequently it can feel a bit impersonal, however the reception staff were friendly and knowledgeable and it's very well located, between the beach and the marina. The rooms are a generous size (we stayed in a premium room), with a large balcony and the bathroom was (thankfully) a shower room with a walk in shower - nothing worse than having to step into a bath!. The rooms were kept clean and tidy by excellent cleaning staff and there was little noise to complain of. There does appear to be some renovation work going on but we didn't stay around the hotel during the day so it didn't worry us. We didn't have breakfast included so can't comment on the food; there are so many cafes around we didn't see the point in paying for it. There is a nice gym but a little small, and the hotel also provides towels which can be taken to the beach. Saves a lot of space in the case and washing when you get home! We are going back to the Melia in July with my elderly parents and have booked them into 'the Level', which is for adults only and provides a separate (small) pool and breakfast room. It will also provide welcome shade for them in the afternoons. Overall we were impressed with the hotel.

Plaza del Puerto, 3 Alicante Alicante

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Free children's club

Melia Alicante places you next to Casino Mediterraneo and Icarus Sculpture. This 545-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a conference center. Centrally located in Alicante, the hotel is also a short walk from Museo Volvo Ocean Race and Alicante Harbour.


Dining

Enjoy a leisurely bite to eat at Terra Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

All 545 recently renovated rooms feature balconies, minibars, and safes. Guests can expect free WiFi and wired Internet, along with LED TVs. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Phones are also included.


Property features

Renovated in 2016, Melia Alicante offers an outdoor pool, free WiFi in public areas, and 12 meeting rooms. There's discounted offsite parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a conference center, a business center, and a free kid's club.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 4813 reviews