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Pousada Palacio De Estoi - Monument Hotel & SLH

4.0 out of 5.0

Recent guest reviews

It is a beautiful palace, well located but : - in the palace you only find the restaurant, the bar and some salons in which only visitors of the palace take a seat. - the restaurant is too small for 65 room hotel. We couldn't take dinner there because it was full and in the rest of town there is (on Sunday) hardly a real restaurant to find. - also the swimming pool is too small (not enough sunbeds) for 65 rooms - the rooms are in a new building, far away from the historic palace and could be a room anywhere in the world; nice but without any charm. The "Pousada-feeling" or "Small-Luxury-Hotel-feeling" is far away! Staff allover the place is very friendly!

For a peaceful, relaxing break away from the busy tourist areas of the Algarve, this is the place. The 18th century palace is set in beautiful gardens overlooking Faro in the distance. The public rooms are all in the palace itself with the bedrooms in an adjoining modern low rise block. We booked a superior room which was a very good size, ample wardrobe space, large bathroom, huge comfortable bed and very private south facing terrace. The breakfast buffet offered a good choice of hot and cold dishes and is served out on the terrace. We found all the staff very pleasant and helpful. The hotel is situated on the edge of the sleepy town of Estoi. Not much goes on here but that just adds to the charm . An altogether amazing experience and we would not hesitate to come back again.

We loved the feel of the place. Worth a visit even just to play on the swings! Great cocktails too. The gardens are undergoing restoration; they will be something special when complete. Nearby Roman ruins also worth a visit.

The outdoor pool was surrounded by dry leaves , had a cleaning vacuum pipe in the pool at 2 pm, The indoor pool had a grease ring all around the edge of the pool The shower next to the sauna had broken taps

First what is good. The location is beautiful. The pool is a decent size and a lovely spot to sunbathe and chill. The rooms are spacious and comfortable. The staff are friendly and pretty helpful given the poor catering management. We stayed 4 nights and I was looking forward to eating well based on my wife's experience from 4 years ago. We dined once, our first night. It took 90 minutes for the food to come. This was not because each dish had been lovingly prepared from scratch. It was because there was a crises in the kitchen referred later in the week to another customer as being 'staff shortages'. The menu does not change and is the same for lunch and dinner and is clearly based on pre prepared food. It suggests to me that the dining experience is targetted at short stay bus tour guests. As for a snack lunch we asked for sandwiches and got two bits of bread with cheese/ham in between with a handful of crisps. We were told the kitchen could not offer us mayonnaise. Breakfast is standard 3 star hotel buffet with weak coffee. Fortunately there is a decent restaurant 50 metres away and the cafe in the nearby square serves good coffee, vino plonco and excellent toasties. Finally in order to see my bill I had to go behind the counter and see it on the receptionists screen. A printed copy could not be provided. Clearly saving on paper, but they did manage to email me the bill. I suspect the management of this hotel has been taken over by accountants and see the bus tour market as an easy cash cow.

As my wife is disabled, we chose this hotel because of its easy access from Faro Airport and the disabled facilities. We were not disappointed. Our room-201- was huge with a large bathroom and walk in shower. we also had a private outdoor seating area. The hotel was very clean with excellent service- even chocolates delivered to the room at 1700. The dining facilities were goof with an excellent breakfast. The drinks were exoensive and we had a very bad-and expensive- dimmer on our first night. The lamb was tough and not hot enough The exterior of the hotel has obviously been very grand but are now in need of upkeep Overall we had a very good stay and are highly likely to return.

We had a rather "Fawlty Towers" expeience on arrival at this hotel , could not gain entry to room , television not working, Coffee maker not working and the inside door handle coming off. However the attentive and apolgetic staff got these sorted out and thereafter there were no other hitches. The setting of the old part of the hotel sits within the restored terraced gardens while the new and extemely modern part is set into the landscape with modern large roof terraced gardens . Very interesting and complementing each other . Bedroom had fresh crisp linen and glass walls looking over the landscape. Food in restaurant was good but pricey. Buffet breakfast is extensive and gluten free bread and rolls provided.Staff very attentive. Spa and pool facillities were good with a beauty therapist in attendance . Estoi is a small quite authentic spread out village with small local shops and squares where locals meet .Thankfully it is not over developed. Second Sunday of month there is an amazing large open air market selling such things as live poultrey, fabrics, food, farming and household goods

Stayed as a couple in May, 2017. The check-in was very friendly with some recommendations for dinner and things to do in town. The hotel is "upside-down" with reception on the top floor and rooms below. On the second floor, there is the spa and pools and on the first floor there is the entrance for the parking garage. The front desk indicated that dinner reservations were recommended to eat at the Palace. The interior of the Palace was pretty great. The ceilings are lined with paintings and are really beautiful. The grounds of the Palace were just okay, however. The main fountain along the drive had standing water and looked like it had not been activated in months. There were leaves and general muck in it, which was not very pleasant. The area outside of our room (each room has a balcony, bottom floor is a walk-out patio) looked like it had not been cut in several weeks, though we could still see the rat traps. Breakfast was served in the dining area. There was a wide assortment of meats, breads, cheeses and drinks. If you are fortunate enough to receive wait service, they have expresso and coffee available. They do also include sparkling wine on the breakfast buffet. Billed as a luxury hotel, there are some things that I would change, however overall impressed and would visit again.

Very nice hotel converted from an ex palace with modern room extension. The rooms are modern, comfortable and quite for most of the time. There is a narrow road to the car park that runs near the bedroom extension. Good and services are very good.

My husband booked the hotel for a birthday getaway and we were not disappointed. The pink hotel has been beautifully restored and the pool area is set within the main part of the palace. On arrival we were greeted with a smile from the very helpful receptionist who explained we had a superior room, the spa treatments, dinner and breakfast times and bar opening times. We were also given a map of Estoi. Our room was on floor two - and had its own little front garden with two chairs and table. The main building and pool just to our left. Inside the queen size bed was very comfortable and the linen which was top quality changed each day by friendly staff. Breakfast is buffet style and provides hot scrambled eggs, bacon, beans, tomatoes along with gorgeous breads, juices and fruit. There is also plenty of cold meats and cheeses so really does cater for all. Sitting on the terrace overlooking the gardens in the sun was lovely. Again the staff are very attentive and will get you anything you ask for. Overall the Pousada was a wonderful treat and I hope we can return. Thank you all! One tip - hire a car.. its hilly and the cobblestones are difficult at times.

Rua de S. José Faro Algarve

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Estoi, Pousada Palacio De Estoi - Monument Hotel & SLH is adjacent to Estoi Palace and a short stroll from Ruins of Milreu. This 4-star hotel has 63 rooms and welcomes guests with free breakfast, a full-service spa, and an outdoor pool. It's in central Faro and also within a 15-minute drive of Carmo Church.


Dining

Start your day off right with a free buffet breakfast. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Pousada Palacio De Estoi - Monument Hotel & SLH's 63 soundproofed rooms provide minibars, safes, and phones. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also standard.


Property features

Pousada Palacio De Estoi - Monument Hotel & SLH features a full-service spa, an indoor pool, and an outdoor pool. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury hotel include a children's pool, a fitness center, and a sauna.

Room options

Superior Room

Twin 3 | Sleeps 4

Standard Golden Age (over 55 years)

Full 1 | Sleeps 2

Standard Suite

Full 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 683 reviews