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Extended Stay America - Albuquerque - Rio Rancho

2.5 out of 5.0

Recent guest reviews

Do not stay here. Bed, bath and laundry are filthy. Staff has an attitude. Housekeeping will never visit your room. Please, consider other hotels before booking at the Extended Stay America in Albuquerque/Rio Rancho.

I've stayed here several times and have never been let down! Rooms are all very clean, beds are comfortable, grounds are beautiful, and staff are friendly. I will continue staying here when I am in the area and room rates are competitive.

Everything in the room was clean, the beds were comfortable, the laundry room was nice-plenty of machines, the staff was friendly, and the hotel was in a good area. The only negative was that the trash by the side entrance wasn't taken out for a few days and started smelling, and the side door lock wasn't working a few times so we had to go around to the front. Nothing that would make us not want to stay here again, though, everything else was great.

This was a nice place and was OK for a limited stay. The slamming doors are terrible. Otherwise, it's fine however, if I'd stayed longer, I would have changed to another hotel - regardless of what my husband agreed to.

First tme at Extended Stay. Nice friendly professional staff. Very comfortable, clean rooms. Good central location to shopping and restaurants. Very good suggestions for attractions and places to eat.

It was horrible never again V. Vv. Bhjkllgxdckvzcbkmjkv knightfkgif8tf0ydoydpgxotsiraofsirzurauraursirsirsirsursifsursirsitzotxoyditsirz7rzirz9txirUezkvusUeaoydpyziespyxuguzuwzud4aoyfustzogrLfydixyztxohy

The hotel is extremely dirty and not well maintained. If you are looking for a place with a bed and a basic kitchenette, then this is for you. Some of the lights did not work as soon as we got into our room. All the hotel doors were filthy as well as the hallways(don’t know the last time they vacuumed). The place constantly smells of Chinese takeout. Honestly, I should have booked a traditional hotel where they clean your room every day as well as the rest of the hotel. You walk in and it appears as if the place is deserted. No one ever seems to be at the front desk. The one and only positive was the staff who were helpful and friendly when I needed to get clean towels.

Had to leave a day early and incurred over a $150 penalty. Read the fine print. No forks for the kitchen. Reeking stairwell garbage can with roaches was a turn off. Good points, the beds were comfortable and there was a good work desk and chair. The address is confusing and incorrect on some online material.

Everything but the bed. Clean, friendly, all we need away from home. Bed was hard as a rock but everything else was amazing! Would recommend to anyone in the future enjoyed the peacefulness and our car was safe.

Nice location, but room could have been a little cleaner and feel more homily. TV channels were very limited and not very good,l. Bed had wheels on a wood floor so it moved every time you tried to sit/lay on it. Rooms should have wash cloths and laundry bags; we had to ask and service was good. It was a nice place, but not my favorite hotel stay!

2608 The American Rd Nw Rio Rancho NM

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within 2 miles (3 km) of Cottonwood Mall, Extended Stay America - Albuquerque - Rio Rancho places you within a few miles (5 km) of Desert Greens Golf Course. This 101-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the hotel is also close to Adobe Theater and Casa San Ysidro.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2016, Extended Stay America - Albuquerque - Rio Rancho offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 131 reviews