BO Hotel3.5 out of 5.0
Recent guest reviews
I stayed there with my 5 other mates, we booked 3 apartments with 2 single beds in each room. The apartments were spacious & clean, great balcony over looking seafront from distant. Beds were good, 2 sofas in living room, very good and can be used as beds. 2 bathrooms & toilet with showers, (great shower power). Kitchen very small, Electric cooker with 2 stoves was very inadequate foe a self catering apartment this really has to improve. No electric kettle or bin bags was a real let down. TV hardly used as there was hardly any English channels, Wi-Fi in the room but connection was not continuous. The safe in the room was not functioning properly in either of our rooms. staff are friendly (Muhammad & Lubna), House keeping staff are also very good.
We are feeling very cheated by the hotel Bo in Agadir giving such an inaccurate description on the web site. We would not have booked this if they had been honest. There was a green tab when we booked stating breakfast was included, but there was an extra charge for this. The hotel was not in the centre and we spent a lot in taxis getting to restaurants etc. Although it was clear that the billiards incurred an extra charge all the facilities under the wellness heading that we thought would be included for free had an extra charge of about £24 for both of us and some facilities were sex segregated and consequently only available on alternate days, meaning we couldn't plan to go together. The swimming pool was closed and there was building noise from this area. This was not a beachfront hotel. The kitchenette was not modern. We had to stand on a chair to reach items as the cupboard was far too high. This resulted in the kitchen becoming cluttered. The Tea/coffee maker consisted of an old fashioned kettle to be stood on a very slow hob. One of the hobs tripped a fuse plunging the whole room into darkness. Though we brought this to the attention of the staff it was not sorted. It was impossible to have a shower without flooding the bathroom due to poor design this made the floor dangerously slippy and meant we were short of dry towels. One time we came back to the room and all the towels were missing. It would be cruel to describe the hotel as wheelchair accessible. We were unable to wheel our suitcases up the narrow slope as it was blocked by parked cars. We complained about the noise made from the room next door. There was music and shouting until 3am but even after complaining the staff did not manage to communicate to them that it was unacceptable and the noise continued. We could not find any English programs on the TV. They were not honest with the description and we do not like being mislead and cheated. We would not have booked this hotel if they had been honest which is unfair on honest hotels.
Very nice location. Quite and at 5min walk to the beach. Staff was kind and helpful. Room is large and everything was ok for me and my family. I would recommend. I did not go to the restaurant. But I assume that you can go out as it is better. And many places are good especially for breakfast like : Tafarnout cafe. Coupole cafe and la fountaine all are at 5mins by car or taxi. Have good stay.
We booked for a late holiday in mid October so we knew we were somewhat out of season. The hotel was okay, BUT... - the kitchen facilities in what we booked as a self catering apartment were very limited indeed. We had literally 3 of everything (plates, cups, knives, forks, pans)... about 12 inches of work surface and 2 electric rings, one of which wouldn't even have melted chocolate. But we did have a huge fridge. - the hotel restaurant was closed - even though it was advertised as a facility on the website. The staff didn't even attempt to explain or apologise when we turned up for dinner one evening - all we got was "it's closed". - the gym and spa were not included and available to guests. If you wanted to use it you had to buy a day membership. This could have been made much less vague in the hotel facilities documentation as we assumed it to be included so were disappointed. - the rooms were kept clean every day but the cleaners had this habit of cleaning the room and removing all the towels and then bringing clean towels later on when they realised you were back in your room. Very annoying when you wanted to get a shower and had to wait for towels or go hunting for the cleaner! We also suspected someone at the hotel had tipped off a local conman that new guests had arrived because as soon as we left the hotel to explore this very friendly guy appeared, said he recognised us from the hotel as he was the chef (this was before we found out the restaurant was closed). We foolishly agreed to a lift to show us the best place to shop for food as he was going anyway... and ended up being shown round a market and taken to a herbalist where we were sold lots of stuff we didn't want as insane prices and then charged for his "tour guide" services. Very dodgy.
The hotel has great location: 5 minute walk from the beach & 5 to 10 minute drive to down town and other city attractions (Souk Elhad & the Marina). Our apartment/studio had a wonderful sea+mountain view. The hotel is spotless with comfy beds, good towels, a practical kitchen and a good furniture. We did not try the hotel’s restaurant. We went grocery shopping at a big department store located 10 to15 minute walk from the hotel. Staff members were very helpful and friendly. We would definitely stay at Bo Hotel again.
Somehow the hotel management thought it would be a good idea to let out their hotel to a group holding a samba party. However I had travelled 12 hours with my wife and 3 children to arrive in Morocco and we were looking forward to a good night's sleep. The din from downstairs was unbelievably loud. It felt as though the floor and ceiling were shaking with the noise. It continued until 4am !! I thought it would be reasonable to be compensated for this with money off the bill, perhaps even no charge for that night. But the people on reception weren't empowered to do that. Extremely disappointed by the sheer ineptitude of the place.
I have just returned from spending a week here, and if you don't mind a lot of walking and want a cheap break this hotel would be ideal. The staff are friendly and helpful, which helps make up for the hotels weak points. On arrival we were allocated the wrong room type, but this was quickly remedied. The staff speak some English and with the free wifi being so good it was easy to use Google translator when needed. The wifi here is actually better than in most of the resorts I have stayed in - cannot fault it at all. The hotel looks very modern and upmarket from the exterior and reception area. The rooms however are tired, poorly finished and poorly thought out in terms of usability, They are clean and comfortable though. I have added some photos of some areas of the room that could do with addressing; mainly issues related to the 'kitchen' and availability of plug sockets. Considering this is a self catering apartment you would expect there to be some worktop space as a minimum; there was none, This made simple things like making breakfast difficult, so we didn't attempt anything more than that. The plug sockets were primarily in odd places. We had a twin room, bit only one bed had a plug socket next to it to charge a phone. I had to charge mine on the draining board. There was no plug socket near the mirror and dressing table, so I have to plug my straighteners in over the hob and stretch the cable round the wall to the see what I was doing in the mirror. Hardly ideal. The biggest gripe with the hotel was towels. Towels are taken in the morning and not replaced until around 5pm. This is no good if you want to go to the pool or the beach and come back for a shower before towels are replaced. We nearly missed an excursion because of this. I have never known this situation at any hotel I have ever stayed at. Other niggles; fridge freezer wasn't working properly (reported it twice and gave up), ant problem started when people moved into the adjoining room, pool is not heated in winter so is too cold to use, hotel is located approx 30 minute walk to town, difficult to get taxis without walking towards beach an town to flag them down. The location was disappointing in that it was so far away from everything; I have added some maps to show distance to the marina and a few of our favourite restaurants and places to visit. They are all at least 30 minutes away. The hotel is about 10 minutes to the beach promenade. There are restaurants there, but they don't offer as much choice and are charging for the view/location. We got this trip at a really good price, so we weren't expecting anything fantastic. Overall it was a nice place to stay if you're just using it as a base to wash and sleep.
when you will decide to stay in this hotel do not buy any food. Quality is bad and Italian style food in Morocco is simply stupid idea. We also had to pay for mint tea served with food (what is out of order). Breakfast is dull - everyday omelette is boring. No meat at all. Wi-Fi was out of range most of the time in the room. Spa Hotel guests have to pay to use sauna and Jacuzzi and session is £10.00 (!!!) what is outrageous. Room was specious but was very cold to start. Nice town but terrible hotel
We were just in Agadir for 1 night before traveling to Essaouira. The room we first got was weird as it seems out of run - Cold and cleaning was so so. After asking for another room (and they could see why) we got upgraded to the best room with perfect ocean view. Breakfast next morning was fresh and made on the spot - very pleasant surprise :)
VERY Unhappy with the service received during my stay at this hotel. The majority of the reception staff were very warm and welcoming but the restaurant staff and management were ATROCIOUS. Very unwelcoming, very unpleasant. They almost behaved as if they did not want anyone staying at their hotel. My family and I weren't the only customers that received this horrible treatment. Another man and his family actually came to the reception very angrily complaining about the lack of care and consideration they were receiving in the midst of our foul treatment. It appears as though during peak seasons they may care more about the service they deliver but during off peak season they don't care how they treat their customers. The restaurant staff spent more time avoiding having to serve anyone than actually serving. The reception staff were friendly but unhelpful and the management were backstabbing and deceitful. Even the condition of our apartment was less than satisfactory (towel racks coming off the walls, sockets hanging out barely working and stale towels). I'm soooo disappointed with the treatment my family and I received. BEAUTIFUL city...Horrible hotel.
Reviews from Trip Advisor
64.0% of guests recommend this hotelTotal of 71 reviews