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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly Acapulco resort connected to the convention center, a quick walk to La Isla Shopping Village

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Photo gallery for Hotel Palacio Mundo Imperial

Relax by the pool surrounded by palm trees and lounge chairs.
Experience the grandeur of our hotel lobby, featuring a high ceiling, polished floors, and a central light fixture.
Relax in this inviting seating area with a glass-top table and comfortable wicker chairs.
Experience the tranquil ambiance of our hotel, surrounded by lush landscaping and a majestic fountain.
Relax under shaded seating areas with comfortable benches and tables, surrounded by a well-manicured lawn and a unique tree feature.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • All inclusive
  • 24/7 front desk
  • Laundry

Explore the area

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
  • Forum de Mundo Imperial
    ‪3 min walk‬
  • La Isla Shopping Village
    ‪7 min walk‬
  • La Bonfil Beach
    ‪5 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪2 min drive‬

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Room options

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | 1 bedroom, premium bedding, in-room safe, desk

Club 89 King Bed Resort View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

1 bedroom, premium bedding, in-room safe, desk

Club 89 Double Beds Resort View

  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

1 bedroom, premium bedding, in-room safe, desk

Club 89 Double Beds Diamante View

7.0 out of 10
Good
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

1 bedroom, premium bedding, in-room safe, desk

Master Suite King Size Bed Resort View

  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Size Bed Resort View

9.0 out of 10
Wonderful
(11 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | 1 bedroom, premium bedding, in-room safe, desk

One Bedroom Penthouse King Size Bed Diamante View

  • 1227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | 1 bedroom, premium bedding, in-room safe, desk

Club 89 King Size Bed Diamante View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite King Size Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite King Size Bed Diamante View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

1 bedroom, premium bedding, in-room safe, desk

Superior Double Beds Diamante View

8.6 out of 10
Excellent
(58 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

1 bedroom, premium bedding, in-room safe, desk

Superior King Size Bed Diamante View

8.6 out of 10
Excellent
(38 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

1 bedroom, premium bedding, in-room safe, desk

Master Suite King Size Bed Diamante View

  • 840 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds + Concert Included

Superior Double Beds + Concert Included | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Beds + Concert Included

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Beds Resort View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Beds Resort View

8.8 out of 10
Excellent
(17 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury with View

1 bedroom, premium bedding, in-room safe, desk

Room Luxury with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe with View

1 bedroom, premium bedding, in-room safe, desk

Room Deluxe with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury with View

1 bedroom, premium bedding, in-room safe, desk

Room Luxury with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with View

1 bedroom, premium bedding, in-room safe, desk

Suite Junior with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe with View

1 bedroom, premium bedding, in-room safe, desk

Room Deluxe with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with View

1 bedroom, premium bedding, in-room safe, desk

Suite Junior with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury

1 bedroom, premium bedding, in-room safe, desk

Room Luxury

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master with View

1 bedroom, premium bedding, in-room safe, desk

Suite Master with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury with View

1 bedroom, premium bedding, in-room safe, desk

Room Luxury with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with View

1 bedroom, premium bedding, in-room safe, desk

Room Superior with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior with View

1 bedroom, premium bedding, in-room safe, desk

Room Superior with View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master with View

1 bedroom, premium bedding, in-room safe, desk

Suite Master with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Premium with View

1 bedroom, premium bedding, in-room safe, desk

Suite Premium with View

  • Sleeps 2

About the neighborhood

Acapulco

Located in Puente del Mar within a short stroll of La Isla Shopping Village, Hotel Palacio Mundo Imperial is within a 15-minute drive of Playa Revolcadero. This 814-room, 4-star resort welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 4 restaurants. It's connected to the convention center in central Acapulco, and a short drive from Boulevard de las Naciones and Forum de Mundo Imperial.
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Forum de Mundo Imperial - 3 min walk - 0.2 miles
  • La Isla Shopping Village - 7 min walk - 0.4 miles
  • La Bonfil Beach - 5 min drive - 3.8 miles
  • Playa Revolcadero - 6 min drive - 4.2 miles
  • El Revolcadero - 8 min drive - 4.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Carnivore - ‬2 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Family-friendly Acapulco resort connected to the convention center, a quick walk to La Isla Shopping Village
Guests of Hotel Palacio Mundo Imperial have access to a full-service spa, 6 outdoor pools, and a children's pool. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include a gym, a sauna, and outdoor tennis courts.
46-inch flat-screen TVs come with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, iPod docks, and espresso makers.
3 outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elan Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 350 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Is free cancellation available at Hotel Palacio Mundo Imperial?

Hotel Palacio Mundo Imperial offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on Jul 20, 2025 start from $112.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Palacio Mundo Imperial?

This resort is situated in Puente del Mar, just steps from Forum de Mundo Imperial, and within a 10-minute walk of La Isla Shopping Village and Boulevard de las Naciones. You'll also find La Bonfil Beach and Playa Revolcadero within a short drive.

Is there parking available at Hotel Palacio Mundo Imperial?

Yes, there is accessible parking available.

Is a spa located at Hotel Palacio Mundo Imperial?

Elan Spa is the resort's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Hotel Palacio Mundo Imperial include a casino?

No, Hotel Palacio Mundo Imperial doesn't have a casino.

Is there an indoor pool at Hotel Palacio Mundo Imperial?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 8:00 PM.

What do couples enjoy most about Hotel Palacio Mundo Imperial?

There are plenty of amenities for couples at this resort, including 6 outdoor pools, 2 poolside bars, and a poolside restaurant.

Are there hot tubs at Hotel Palacio Mundo Imperial?

Yes, guests can enjoy a spa tub at this resort.

Does Hotel Palacio Mundo Imperial have a restaurant that serves breakfast?

Yes, Hotel Palacio Mundo Imperial has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Palacio Mundo Imperial allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Palacio Mundo Imperial for a fee of MXN 1500 per pet, per night.

Are there connecting rooms at Hotel Palacio Mundo Imperial?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Palacio Mundo Imperial?

The closest major airport to Hotel Palacio Mundo Imperial is General Juan N. Alvarez Intl. Airport (ACA), which is 1.5 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Hotel Palacio Mundo Imperial?

Yes, every guestroom at Hotel Palacio Mundo Imperial comes with a balcony with some featuring resort or city views.

Does Hotel Palacio Mundo Imperial have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Palacio Mundo Imperial.

Hotel Palacio Mundo Imperial Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Earnest

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto
Stayed 2 nights in Mar 2025

10/10 Excellent

Federico

Stayed 3 nights in Mar 2025

2/10 Terrible

Raul

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 3 nights in Mar 2025

10/10 Excellent

Eugenio

Stayed 3 nights in Feb 2025

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

8/10 Good

JESUS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena variedad de albercas para todos los gustos. El club de playa también agradable. Podría mejorar el menú y calidad de los alimentos. _
Stayed 3 nights in Feb 2025

10/10 Excellent

Clint, New York

Stayed 2 nights in Jan 2025

10/10 Excellent

Jimmy

Traveled with family and small children
ok
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Marco Antonio

Stayed 2 nights in Dec 2024

10/10 Excellent

geronimo

Stayed 7 nights in Dec 2024

8/10 Good

Maribel

Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Stayed 1 night in Nov 2024

8/10 Good

Adami

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo muy amables sólo que el desayuno necesitan mejorarlo 👍
Stayed 1 night in Dec 2024

6/10 Okay

Maribel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the place the only complain I have is that the room that states it’s for 4 people is not for 4 people beds are too small. Smaller than a kid bed. Uncomfortable to sleep in.
Stayed 1 night in Dec 2024

4/10 Poor

maria fernanda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las señoritas de recepción no te pueden atender y son. altaneras. Llevo 6 veces tratando de que me den mi factura y todos me dicen cosas diferentes y una de ellas muy grosera no me quiso dar ni su nombre.
Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good restaurant options and food. Free transportation to all Princess properties which was nice surprise specially if you dont rent a car, that makes the experience even more comfortable and safe for guests staying here.
Stayed 3 nights in Nov 2024

8/10 Good

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar pero la alberca de olas no funcionaba
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acapulco sigue sufriendo los estragos causados por los huracanes Ottis en octubre del 2023 y John en septiembre del 2024. El puerto simplemente no tiene turistas que lo visiten en la segunda semana de octubre tras las inundaciones que dejó John. Para llegar en carro hasta Acapulco desde la parte central de México y atravesando por Chilpancingo donde recientemente había sido asesinado en forma brutal su presidente municipal, pasa uno por una verdadera travesía en la que los deslaves afectaron parcialmente la autopista y ésta se encuentra patrullada frecuentemente por la Guardia Nacional (ni una queja contra la GN compuesta por verdaderos servidores públicos con vocación de servicio a la sociedad) para luego tener que internarse en muchas colonias populares inundadas de Acapulco, A pesar de las adversidades y algunas playas virtualmente desaparecidas, el personal del hotel guarda buenos ánimos, tiene un comportamiento sumamente profesional y hace todos los esfuerzos para sacar adelante, reconstruir y reconstituir el polo turístico que siempre fue el puerto. En estos momentos tan difíciles el que trate uno a personas que no desfallezcan ante la soledad y desolación de los alrededores, es un verdadero acto de valentía de un pueblo que vuelve a luchar contra los desafíos impuestos por devastadores huracanes. Mi reconocimiento para todos esos hombres y mujeres que confían en la posibilidad de reconstruir su destino.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea Guadalupe Lopez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Stayed 1 night in Aug 2024

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