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Fiesta Americana Villas Acapulco

4.0 out of 5.0

Recent guest reviews

Luciano at check-in was efficient and informative...Aljehandro at dinner was amazing with his attentiveness and his voice was excellent!!! From the beginning to end our stay was great!!! Food, pool, drinks, scenery, room, etc etc... Loved it!!!

This hotel is in the center of the bay, and close to many excellent restaurants. This hotel extends slightly into the ocean, therefore you can hear waves crashing as you sit on the balcony. Great pool area that has views of the entire bay area. The junior suites are very nice with a kitchen, living room, and bedroom.

Nice view ,we were a week,everything was good.peaple frendly,clean room,we had no problems,just music all night,but if you close balcony doors,is not bad,you can squeeze it,bathroom too small.

Received a surprising upgrade to a suite, and they personalized it for us.

We loved the staff and services. Great pools and great view of the bay. Good location, next door to Starbucks and a fun Mexican restaurant right across the street that has $1 cold beers and great food. Ask for Rudy he is the owner and a great tour guide.

I was on the 18th floor, and the view was amazing! Really enjoyed the beach and pools. Great experience!

Great instalations and service!! I realy enoy my stay, it was my first time in Acapulco!.

Great and friendly service upon arriving. The hotel presentation what clean and organized.

We have been staying at the Fiesta Americana each year for 23 years. It has been the perfect hotel for us, and the friends who have joined us from time to time also agree. The views from any room in the hotel are spectacular. The location is perfect. We can be on the beach or enjoy the pool, or we can walk or take a short bus or taxi ride to enjoy all that Acapulco has to offer -- unlike in the hotels in the Diamonte area, where you are sequestered in your own hotel. It's great to be among American, Canadian, and Mexican tourists, many with their children. Those who are anxious about security issues should feel very safe in this hotel. The staff always has been attentive and helpful. We plan to return next year.

This hotel is in the center of the bay, and close to many restaurants and shopping. The sound of the ocean from the rooms is very calming. The staff is very friendly and professional. I can't thank them enough for their help with a medical issue I had during my stay.

Stay at this centrally located hotel every year Great staff clean rooms walk out door to easy access to anything you need.

This Hotel is one of the most comfortable and accommodating Hotels that I have ever stayed in. All of the staff members are very helpful and full of love and smiles! It's very easy to move around and find anything you need. The cleaning staff is very thorough and efficient! Anything you need is easily provided by them. The pool is clean and fresh and the entire Hotel is spotless! Over all, it's a place we look forward to returning to! Thank you for the wonderful stay Fiesta!

Beautiful hotel staff is very polite very attentive to your needs very clean over all great experience will definitely return. Only bad thing is check in has to be at 3 pm if your there before you have to wait until 3 so get there at or after 3. Got there at 11 am and had to wait for are room. They take your luggage so you don't have to carry it around but still just wanted to take a shower and lay in my room after a long flight.

Friendly staff, we stayed for 9days no complains, housekeeping was on track on all the cleaning.

They make you where wristbands as a security measure, which can make you a target outside of the hotel. Take earplugs because it is noisy on south side all night. Great place for a family who speaks Spanish. No adult pool.

The location is not great for families since there are not a lot of good places to ear around and the breakfast is not included. That was hard for a family with kids...having to find a restaurant first thing in the morning was no fun. Otherwise the hotel was great and clean. First we had a room that wasn't very clean and the a/c was smelly but the staff was very responsive and they moved us to a room in excellent condition. The remainder of our stay was very comfortable.

Mexican families are the main clientele here so expect to see lots of kids, and weekends are very crowded. On Saturday there wasn't a single chair free by the pool, but staff quickly brought one out for me, and gave me a spot away from most of the crowd - great for reading. Poolside food service is really attentive I can recommend the fish tacos and seafood cocktail (vuelve a la vida)

Ok, would looke elsewhere next time....not that great ameneties.....

The place is nice, clean and mellow. We enjoyed the children classes at the pool and the childcare.

Staff is pretty much the problem they weren't friendly or helpful at all. Next time in Acapulco I will look for something better.

Av Costera Miguel Aleman 97 Acapulco GRO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Health club

Located in Costera Acapulco within a short walk of Diana Galleries Mall, Fiesta Americana Villas Acapulco is within a mile (2 km) of other popular sights such as Gran Plaza Shopping Mall. This 324-room, 4-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.


Dining

Enjoy dining at Chulavista, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.


Rooms

All 324 air-conditioned rooms provide coffee makers, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Phones and ironing boards are other standard amenities.


Property features

At Fiesta Americana Villas Acapulco, guests enjoy 2 outdoor pools, a children's pool, and a health club. Valet parking is offered for MXN 90 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, a free kid's club, and a terrace.

Room options

Junior Suite, 1 Bedroom

King 1 | Sleeps 4

Master Suite 3 Bedrooms

Twin 4 | Sleeps 10

Master Suite 2 Bedrooms

King 1 | Sleeps 8

Guest reviews for Fiesta Americana Villas Acapulco

Everyone (13) Couples (43) Business (3) Family (29) Other (12) Friends (15)
5
Everyone

Luciano at check-in was efficient and informative...Aljehandro at dinner was amazing with his attentiveness and his voice was excellent!!! From the beginning to end our stay was great!!! Food, pool, drinks, scenery, room, etc etc... Loved it!!!

By on Mar 18, 2018

Review comment responded on Mar 20, 2018

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back at this your hotel in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

nice hotel, central location

Everyone

This hotel is in the center of the bay, and close to many excellent restaurants. This hotel extends slightly into the ocean, therefore you can hear waves crashing as you sit on the balcony. Great pool area that has views of the entire bay area. The junior suites are very nice with a kitchen, living room, and bedroom.

By , from minnesota on Mar 10, 2018

Review comment responded on Mar 13, 2018

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back at this your hotel in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

nice ,is on the beach.

Everyone

Nice view ,we were a week,everything was good.peaple frendly,clean room,we had no problems,just music all night,but if you close balcony doors,is not bad,you can squeeze it,bathroom too small.

By , from Woodridge,Il on Jan 15, 2018

Review comment responded on Jan 17, 2018

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

excellent location, friendly staff, very safe.

Everyone

Received a surprising upgrade to a suite, and they personalized it for us.

By , from San Francisco, CA on Dec 1, 2017

Review comment responded on Dec 4, 2017

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

great drinks and services

Families

We loved the staff and services. Great pools and great view of the bay. Good location, next door to Starbucks and a fun Mexican restaurant right across the street that has $1 cold beers and great food. Ask for Rudy he is the owner and a great tour guide.

By , from portland, Oregon on Nov 12, 2017

Review comment responded on Nov 18, 2017

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

high-rise on the beach

Everyone

I was on the 18th floor, and the view was amazing! Really enjoyed the beach and pools. Great experience!

By , from USA on Nov 11, 2017

Review comment responded on Nov 18, 2017

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco in a near future. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

great hotel!!

Everyone

Great instalations and service!! I realy enoy my stay, it was my first time in Acapulco!.

By , from El Paso, Texas on Sep 14, 2017

Review comment responded on Sep 22, 2017

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

fiesta americana

Everyone

Great and friendly service upon arriving. The hotel presentation what clean and organized.

By , from Stockton, CA on Jun 30, 2017

Review comment responded on Jul 28, 2017

Dear Guest: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel

5

the perfect hotel for us

Everyone

We have been staying at the Fiesta Americana each year for 23 years. It has been the perfect hotel for us, and the friends who have joined us from time to time also agree. The views from any room in the hotel are spectacular. The location is perfect. We can be on the beach or enjoy the pool, or we can walk or take a short bus or taxi ride to enjoy all that Acapulco has to offer -- unlike in the hotels in the Diamonte area, where you are sequestered in your own hotel. It's great to be among American, Canadian, and Mexican tourists, many with their children. Those who are anxious about security issues should feel very safe in this hotel. The staff always has been attentive and helpful. We plan to return next year.

By , from Michigan on Mar 16, 2017

5

great hotel and staff.

Everyone

This hotel is in the center of the bay, and close to many restaurants and shopping. The sound of the ocean from the rooms is very calming. The staff is very friendly and professional. I can't thank them enough for their help with a medical issue I had during my stay.

By , from minnesota on Mar 10, 2017

Review comment responded on Apr 7, 2017

Dear Corey: I like to thank you so much for taking the time and share your comments about your past stay at our Fiesta Americana Villas Resort. I appreciate your comments, there is nothing more gratifying to know that our guests are pleased with our effort. I will gladly transmit your congratulations to our Hotel Team. We will look forward to see you back in Acapulco, or in other of our many other hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra General Manager/Fiesta Americana Villas Acapulco Hotel