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Recent guest reviews

A/c stopped working in the middle of the night and baby in the adjoining room kept crying at night our entire stay (la perla needs soundproofing). Room was spacious. Ocean view was more like roof view of trees. Could see about one Inch of the ocean waves between the trees. Typical resort nothing special. Average food and waits.

It is older but very pretty. The lobby is very unique and refreshing

The Acapulco Princess was lovely. I’d seen mixed reports on here and had some concerns, but our experience was top-notch. It compares favorably to some of the best hotels I’ve stayed in anywhere in the world. We took advantage of an offer to upgrade to a Junior Suite/golf-course view for an additional $25/night above the basic room. The hotel upgraded us another step up to a Junior Suite with an ocean view (in the Pearl Tower). The rooms in each corner of the Pearl Tower (and probably the other tower) are suites. These are basically like the standard hotel room where you walk past the bathroom to the bed area but it’s at least 50% wider than the standard room. This gives you a nice seating area and a rather large balcony. If you’re traveling with a group or a large family, one of you could get a suite to have a gathering space for everybody. There was a slight delay at reception because we arrived right behind a busload of convention-goers, but all the staff we met was polite and professional. With so many swimming pools and restaurants, our only trouble was deciding what to do. It was a great get-away. I’m really glad we decided to stay at the Acapulco Princess.

Amazing pools and beach. Italian restaurant is very good.

The beautiful buildings, the lovely pools, the openness of the property. The excellent Italian Restaurant, La Tavola.

Very nice hotel and amenities. rooms are dated and kind of old but very spacious rest of the hotel still looks very jiI like it being pet friendly but Not liking having dogs all over the property and pooping in the main garden. They should have their own area and their own rooms.

This hotel property is beautiful, the beach and the pools are gorgeous, however the rooms needs to be renovated along with the bathroom shower area. It seems the hotel mostly caters to Spanish only, the TV channels were all in Spanish no English channels. The restaurants has improved since our last visit when it was Princess, but more variety is needed at the restaurants catering to different cultures. Also if you want to use the Cabana you have to reserve it and spend additional money according to their policy. I strongly disagreed with that but had no choice. The staff is quite friendly and if you are looking for a relaxing vacation then this would be your spot.

Overall, we loved it! We recommend it with no doubt. Everything was great except for the following details: - 2 out of 4 elevetors worked - Shower water didn't flow through the sewer - At the Swimming pool, we ordered a pizza and sodas, at the same time... We were half way eating the pizza when the sodas arrived Regards,

Beautiful swimming pools for everybody. Excellent hotel at a beautiful beach.

Avmwesome experience front desk reseptionist Cindy was awesome. Would stay again in a heart beat.

Absolutely "drop-dead" gorgeous days of full sun, perfect pool and ocean conditions made every day of my retirement trip for my wife and I magical during January 2018 ! The food (each days breakfast) in Chula Vista on-site restaurant was delicious and "over-the-top" with every imaginable fruit and choice anyone could desire. Every pool side server was quick to bring cold drinks to each different pool on the property we relaxed at with no crowded conditions and a choice of nearly any pool lounge chair we desired any time of day. Our room was spotlessly clean every day by Housekeeping with additional amenities several days. This was our first trip to Mundo Princess and we will be back !!! Don & Mary Jane Dove, Bryant, Arkansas

We come to Mexico twice a year and have stayed at 5 Acapulco hotels, including the top rated on TripAdvisor. While others are rated higher, this is our favorite. We like big hotels because they have night time entertainment more often. Here, Thursday - Saturday. It is on the beach and the pools are fine. We can get pool chairs. The buffet is good enough, but we would prefer more variety. The house keeping and restaurant s taff is as nice as at the many 5 star Mexican resorts.

The hotel & everything about was very nice:) very beautiful!

Arquitectura y disponibilidad de servicios. Falta mantenimiento al inmueble

EXCELENTE SERVICIO E INSTALACIONES. PRECIO RAZONABLE

Costera de las Palmas s/n Acapulco GRO

Room options

Room, Ocean View (King Pirámide)

1 King Bed | Sleeps 3

Room, Garden View (King Perla)

1 King Bed | Sleeps 3

Room, Golf View (King Pirámide)

1 Twin Bed | Sleeps 2

Junior Suite, Golf View (Perla)

1 Twin Bed | Sleeps 2

Hotel highlights

  • Steps from Playa Revolcadero
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Granjas del Marqués, Princess Mundo Imperial is adjacent to Playa Revolcadero with other popular attractions like Majahua Beach within a within a few miles (5 km). This 1011-room, 4-star hotel has 5 outdoor pools along with a golf course and a full-service spa. It's connected to the convention center in central Acapulco and also close to Bahia de Puerto Marques and El Revolcadero.


Dining

There are ample dining options with 5 onsite restaurants, including Tavola Restaurant, which specializes in Italian cuisine and serves dinner, and Posadita with its ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 1011 rooms have an array of amenities, including balconies, iPod docks, and free local calls. Guests can expect to find flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and bathrobes. Other amenities include free bottled water, safes, and ironing boards.


Property features

Princess Mundo Imperial features a golf course, a full-service spa, and 5 outdoor pools. Self parking is offered for MXN 195 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a fitness center, outdoor tennis courts, and free WiFi in public areas.

Guest reviews for Princess Mundo Imperial

Everyone (10) Couples (2) Family (4)
3
Family

A/c stopped working in the middle of the night and baby in the adjoining room kept crying at night our entire stay (la perla needs soundproofing). Room was spacious. Ocean view was more like roof view of trees. Could see about one Inch of the ocean waves between the trees. Typical resort nothing special. Average food and waits.

By on Dec 27, 2019

4
Family

It is older but very pretty. The lobby is very unique and refreshing

By on Dec 17, 2019

5
Everyone

By on Oct 7, 2019

5
Partner Couples

The Acapulco Princess was lovely. I’d seen mixed reports on here and had some concerns, but our experience was top-notch. It compares favorably to some of the best hotels I’ve stayed in anywhere in the world. We took advantage of an offer to upgrade to a Junior Suite/golf-course view for an additional $25/night above the basic room. The hotel upgraded us another step up to a Junior Suite with an ocean view (in the Pearl Tower). The rooms in each corner of the Pearl Tower (and probably the other tower) are suites. These are basically like the standard hotel room where you walk past the bathroom to the bed area but it’s at least 50% wider than the standard room. This gives you a nice seating area and a rather large balcony. If you’re traveling with a group or a large family, one of you could get a suite to have a gathering space for everybody. There was a slight delay at reception because we arrived right behind a busload of convention-goers, but all the staff we met was polite and professional. With so many swimming pools and restaurants, our only trouble was deciding what to do. It was a great get-away. I’m really glad we decided to stay at the Acapulco Princess.

By , from Portland on Aug 19, 2019

4
Family with small children

Amazing pools and beach. Italian restaurant is very good.

By on Mar 19, 2019

Review comment responded on Apr 1, 2019

Dear Guest: Thanks for staying with us. We appreciate your feedback!

5
Family

The beautiful buildings, the lovely pools, the openness of the property. The excellent Italian Restaurant, La Tavola.

By on Feb 21, 2019

Review comment responded on Apr 1, 2019

Dear Guest: Thanks for staying with us. We appreciate your feedback!

4
Everyone

Very nice hotel and amenities. rooms are dated and kind of old but very spacious rest of the hotel still looks very jiI like it being pet friendly but Not liking having dogs all over the property and pooping in the main garden. They should have their own area and their own rooms.

By on Dec 27, 2018

Review comment responded on Jan 24, 2019

Dear Guest: Thanks for staying with us. We appreciate your feedback! hasta pronto

3
Everyone

This hotel property is beautiful, the beach and the pools are gorgeous, however the rooms needs to be renovated along with the bathroom shower area. It seems the hotel mostly caters to Spanish only, the TV channels were all in Spanish no English channels. The restaurants has improved since our last visit when it was Princess, but more variety is needed at the restaurants catering to different cultures. Also if you want to use the Cabana you have to reserve it and spend additional money according to their policy. I strongly disagreed with that but had no choice. The staff is quite friendly and if you are looking for a relaxing vacation then this would be your spot.

By , from Atlanta on Nov 26, 2018

4
Everyone

Overall, we loved it! We recommend it with no doubt. Everything was great except for the following details: - 2 out of 4 elevetors worked - Shower water didn't flow through the sewer - At the Swimming pool, we ordered a pizza and sodas, at the same time... We were half way eating the pizza when the sodas arrived Regards,

By , from Mexico on Aug 18, 2018

Review comment responded on Aug 26, 2018

Dear Guest: Thanks for staying with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. sincerly the managment

5

beautiful hotel

Everyone

Beautiful swimming pools for everybody. Excellent hotel at a beautiful beach.

By , from Florida on Aug 12, 2018

Review comment responded on Aug 18, 2018

Dear Guest: We are glad to read that you enjoyed your stay at Princess Mundo Imperial. Thank you for share with us your comments.

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