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Hotel Bali-Hai Acapulco

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Bar (on property)
Standard Room, 2 Double Beds | Free WiFi, bed sheets
Property entrance
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

7.6 out of 10
Good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Bali-Hai Acapulco is within a 10-minute walk of popular sights such as Condesa Beach and Diana the Huntress. This 121-room hotel welcomes guests with a poolside bar and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.2 miles
  • Diana the Huntress - 7 min walk - 0.4 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 12 min walk - 0.7 miles
  • Papagayo Beach - 15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Mercado El Pueblito - ‬2 min walk
  • ‪Barra Vieja 520 - ‬1 min walk
  • ‪Micheladas De La Calle - ‬2 min walk

About this property

Hotel Bali-Hai Acapulco

Guests of Hotel Bali-Hai Acapulco have access to an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, a meeting room, and a terrace.
Guests can expect to find free WiFi and cable TV. Bathrooms offer rainfall showers and hair dryers. Phones are also available. Housekeeping is not available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bali-Hai Acapulco

Bali-Hai Hotel

Bali-Hai Hotel Acapulco

Bali Hai Acapulco

Bali Hai Hotel

Bali Hai Hotel

Hotel Bali Hai Acapulco

Hotel Bali-Hai Acapulco Hotel

Hotel Bali-Hai Acapulco Acapulco

Hotel Bali-Hai Acapulco Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Bali-Hai Acapulco?

Hotel Bali-Hai Acapulco provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bali-Hai Acapulco?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Bali-Hai Acapulco on Jun 14, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Bali-Hai Acapulco?

This hotel is situated in Costera Acapulco, just steps from Plaza Bahia and Diana Galleries Mall, and within a short walk of Condesa Beach. You'll also find Papagayo Beach and Diana the Huntress less than a mile away.

Is parking available on site at Hotel Bali-Hai Acapulco?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Hotel Bali-Hai Acapulco feature a casino?

No, Hotel Bali-Hai Acapulco doesn't have a casino.

Will I find an indoor pool at Hotel Bali-Hai Acapulco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hotel Bali-Hai Acapulco?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a poolside bar and an outdoor pool.

Are there hot tubs at Hotel Bali-Hai Acapulco?

No, this hotel doesn't have a spa tub.

Does Hotel Bali-Hai Acapulco have a restaurant with a breakfast menu?

No, Hotel Bali-Hai Acapulco doesn't have a restaurant that serves breakfast.

Will Hotel Bali-Hai Acapulco allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Bali-Hai Acapulco.

Are there connecting rooms at Hotel Bali-Hai Acapulco?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Bali-Hai Acapulco?

The closest major airport to Hotel Bali-Hai Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 13.5 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Bali-Hai Acapulco?

Yes, some guestrooms at Hotel Bali-Hai Acapulco offer a balcony.

Hotel Bali-Hai Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 489 reviews
Rating 8 - Good. 144 out of 489 reviews
Rating 6 - Okay. 103 out of 489 reviews
Rating 4 - Poor. 50 out of 489 reviews
Rating 2 - Terrible. 27 out of 489 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Enrique

Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025

4/10 Poor

Karl

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025

10/10 Excellent

porfirio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

carlos

Stayed 1 night in Feb 2025

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025

6/10 Okay

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025

2/10 Terrible

Enrique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Arturo

Traveled with family and small children
Disliked: Staff & service
las habitaciones no estaban disponibles a la hora de mi llegada que fue a las 6 pm y ni así las tenían, las regaderas con muy poca agua, sobre todo que fue una muy mala experiencia para la familia que era su primer visita en este hotel, ahora si me dejaron mucho que desear con el mal servicio creo yo que al contratar por medio de ustedes el trato que nos dan es diferente, porque ellos prefieren que sea directo en el hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado y muy buen precio
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Mijail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

4/10 Poor

Carina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Oscar

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sergio

Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2024

8/10 Good

Miguel, York

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

4/10 Poor

Victor

Stayed 4 nights in Sep 2023

6/10 Okay

Fernando

It’s ok
Stayed 8 nights in Sep 2023

6/10 Okay

Marilu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A la propiedad le falta mantenimiento, hay goteras de el techo, se tapaba constantemente el desagüe de la regadera y el baño. Las toallas se ven viejas, al entrar a la Anita ion la cama se veía como si alguien hubiera estado acostado y le preguntamos al botón que si estaba seguro de la habitación estaba limpia.
Stayed 3 nights in Sep 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023

10/10 Excellent

ROCK

Stayed 1 night in Apr 2023

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