Comfort Suites2.5 out of 5.0
Recent guest reviews
This used to be one of our favorite motels. We are through Abilene once or twice a year and preferred to stay at this one. We are Choice Privilege Members and always stay at one of the chain motels. The exterior, entrance, lobby, and dining area are always clean. Our room on the other hand, not so much. We booked a suite again and stayed in the very same room as our last visit. The room had a musty smell upon arrival. The a/c unit has what looks like mold in the grates. The filters were clean. The room was dusty and there were cobwebs on the lamps, curtains, and ceilings. The bed skirts had what looked like stains on one bed and the sheets on the other looked like they hadn't been changed. There was a 10-12" streak of what looked like makeup on one of the bed sheets. The balcony door was opened and as I walked between the desk and table, the sub-floor felt like it was going to give way. I am not for sure if there was a flood or something in the room, but it felt like the floor was going to give way. You could definitely feel a soft spot under the carpet. My main concern is the slippery bath tub. Our last visit, I slipped and fell in the tub. I ended up in the E.R. with a severely bruised hip and tail bone. I said something to the front desk and also previously reviewed the motel, but nothing had been done. We made our way out to eat and to a local store to buy a bath mat. There needs to be some kind of non-slip grip tape put in the tubs before someone is seriously injured in a fall. Probably won't ever return to this location. We've stayed at a few other locations in Abilene that seemed to be better.
We had a nice large room with a seating area and two beds. Beds were comfy, linens and pillows were great. There was a fridge to keep items cold and a microwave. Everything was clean and the coffee in the lobby was great in the mornings. This location was convenient. If I had to criticize one thing, the lighting in the bathroom is terrible for applying makeup. There’s plenty of bathroom counter space, but the lighting was so dim. It was also a little noisy. We would definitely stay there again.
I am very pleased with Comfort Suites Abilene, I stayed there for 4 nights. The hotel is clean, it offers great parking and free wifi. The room was extremely spacious. On a negative note, the gym equipment will need a revamp. Everything was broken. + spacious rooms + parking + good location + free wifi +clean + laundry on site - breakfast was mediocre - the staff at reception did not greet us most of the time, disappointing!
We have stayed here before. Busy hotel. Front desk staff always friendly and efficient. Room was clean and roomy. Plenty of pillows and clean, large towels. Shower worked great- plenty of hot water for all. AC -super efficient system that was also quiet. Items left overnight in our mini-fridge actually froze, so watch out if you are trying to save something delicate to deliver to your college kid. 😉 We entered and exited through a side door all weekend, and there was trash (to-go containers sitting on top of bushes and cups littered about the grounds) outside that entrance the entire time. The staff was above and beyond professional and kind. In fact, I went down to grab coffee on my way out clearly "after hours" for breakfast, yet a family was finishing its meal without being rushed out and the lady serving that hour even asked me if I had had an opportunity to eat. I didn't need food, but I thought that was extraordinarily kind and considerate. I appreciated her heart of service toward others. We will stay again.
We had late night check in. They were quick and friendly. Room was good size. Bathroom had shower only, which was fine with us. Breakfast area was large and very well stocked. Again Breakfast staff was super friendly and personable. Will keep this one on the short list.
Stayed here for one night recently whilst on a road trip. Plenty of free parking, friendly and efficient reception staff and a well equipped clean and quiet room. A decent breakfast the following morning too. All you need, so thank you.
We stay at Comfort Suites a lot during the year but this one was a disappointment. Yes as per the reviews, the beds are comfortable and the staff is friendly. It was very hot Saturday and all we thought about before arriving was getting in the pool. The pool had algae and lots of dirt and leaves in it. The water was not clear and the pool deck had trash on it. Very upset that we could not swim. The room was clean except for the shower which had something red on the grout! The breakfast was ok. We got down there at 9:00 and they quit serving at 9:30. There were no biscuits left and the waffle mix was too runny. The sausage was sitting in grease. We would not stay at this location again.
Spent the night here after a long day of driving. Arrived late and the everyone was really nice. We let them know that we would be arriving well after check-in time, and they had already met our request for extra pillows! The rooms are spacious with a nice sitting area between the bathroom and beds. The main living area was really clean; the bathroom was passably so. Pros: Very comfortable beds, spacious, COLD a/c, fridge, microwave, coffee area, and free breakfast, and close to mall, restaurants, and fuel stations. Also, the bedside lamps had these cool little, extendable, mini-lights for reading without disturbing those who are sleeping. Wish all hotels had these!! :) Cons: Bathroom needs some updating and MUCH better lighting. In spite of all the light options in the room, there wasn't anywhere to do my makeup, comfortably.
The staff was friendly and the rooms were very nice. The location is near good restaurants, This was our second time at this location and we have enjoyed this facility both times. We will be returning customers!
This motel is very clean, staff was friendly, bed was really comfortable, and they serve a good breakfast. I would happily stay again! The only trick for me was figuring out how to get there. They are also just across the freeway (with easy access) to The Olive Garden restaurant, so that was a nice surprise.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within 2 miles (3 km) of Mall of Abilene, Comfort Suites places you within a few miles (5 km) of Amy Graves Ryan Little Theatre. This hotel has 74 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Abilene, the hotel is also close to McMurry University and Dyess Air Force Base.
Start your day off right with a free buffet breakfast.
All of Comfort Suites's 74 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.
At Comfort Suites, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 162 reviews