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Barceló Maya Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Gazebo
View from room
6 restaurants, international cuisine
Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes
Reviews
8.8

Excellent

Popular amenities

  • All inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • On private beach

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Azul18 min walk
  • Popular LocationPuerto Aventuras Marina4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)63 min drive

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Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.2/10 Very Good
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

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Barceló Maya Colonial - All Inclusive
On private beach
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Breakfast included
All inclusive
8.2 out of 10, Very Good, (1003)
The price is $666
per night
$807 total
includes taxes & fees
Jun 15 - Jun 16
Barceló Maya Colonial - All Inclusive

About the neighborhood

Xpu-Ha

Barceló Maya Palace - All Inclusive places you next to Xpu-ha Beach and Oasis Beach. This 756-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive
  • Dolphin Discovery - 5 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 64-min drive, 49.4 mi/79.5 km.

Restaurants

  • Mirador Buffet - 8 min walk
  • Carey Lobby Bar - 8 min walk
  • Agave - 6 min drive
  • Capri - 4 min walk
  • Buffet Colonial - 9 min walk

About this property

Barceló Maya Palace - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Barceló Maya Palace - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a water park, a nightclub, and a children's pool.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.
A private beach, 3 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 1.95 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Are there all-inclusive rate plans at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and rowing/canoeing.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Jun 11, 2024 start from $340.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Barceló Maya Palace - All Inclusive?

Guests enjoy the property's beach location in Xpu-Ha based on their ratings, and it's steps from Xpu-ha Beach and Oasis Beach. You'll also find Ecopark Kantun Chi and Cenote Azul less than a mile away.

Will I be able to park at Barceló Maya Palace - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa available at Barceló Maya Palace - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, facials, and body treatments.

Does Barceló Maya Palace - All Inclusive feature a casino on the premises?

No, Barceló Maya Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Barceló Maya Palace - All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 3 outdoor pools, and 2 poolside bars.

Are there hot tubs at Barceló Maya Palace - All Inclusive?

No, but this all-inclusive property does have a steam room.

Does Barceló Maya Palace - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Palace - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Barceló Maya Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Palace - All Inclusive.

Does Barceló Maya Palace - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Barceló Maya Palace - All Inclusive?

The closest major airport to Barceló Maya Palace - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.8 mi away (261 minutes by car).

Are there rooms with balconies at Barceló Maya Palace - All Inclusive?

Yes, every guestroom at Barceló Maya Palace - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Barceló Maya Palace - All Inclusive offer wedding services?

There are wedding services available at Barceló Maya Palace - All Inclusive if that's in your vacation plans.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 929 out of 1530 reviews" "
Rating 8 - Good. 335 out of 1530 reviews" "
Rating 6 - Okay. 124 out of 1530 reviews" "
Rating 4 - Poor. 84 out of 1530 reviews" "
Rating 2 - Terrible. 58 out of 1530 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a family vacation
Stayed 6 nights in May 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely hated the checkin and checkout process. There were five people ahead of us to check in and we waited an hour and a half! Then they gave us a king bed when I requested two beds. Check in process for my friends was even worse than mine! Took them almost 3 hours to check in. Checking out was fine until we were told we needed the slip of paper to leave the hotel (we were told it was needed for food, but not to leave, so we left it at lunch). Room was nice and cool temperature. Food was decent. Drinks were weak.
Stayed 7 nights in May 2024

6/10 Okay

Betsy

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staffing females only were all very rude it got to a point where we talked to a manager to address the issue, the only nice lady was the housekeeper
Stayed 3 nights in Apr 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first family trip to Mexico, so we came with no expectations. The Barceló Maya Palace was impeccably clean and well-maintained. The ocean view and beach were beautiful! We were able to swim off of the beach and see sea turtles which was a treat. The food at the Palace buffets was better than the other resorts on the property, apart from the AO. However, we would give the food a 5/10. It was our major disappointment from the trip and we wouldn’t go back because of this. While the selection was vast, so many of the food choices were subpar. It reminded me of eating at a school cafeteria. The restaurants were better but it was nearly impossible to get reservations. I had to wake up very early to stand in line for an hour to get one. Overall, the staff and property grounds were positives though.
Stayed 5 nights in Mar 2024

8/10 Good

Norma

Stayed 4 nights in Mar 2024

8/10 Good

Valerie, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities. Relatively modern. Very friendly staff. Anyone complaining about bad service is the problem themselves. No it’s not a high end luxury hotel but everything is as it should be. Beaches are quite nice, they maintain fairly well. Ofcourse a few rocky sections but plenty of clean soft white sand through the 5 resort chain. The food is acceptable, the nicer a-la-carte restaurants are better, the buffets are nothing to write home about but totally fine. Lots of selection. Facilities at the palace are nice, including covered, open air seating eating areas. Some of the rooms can be a longer walk depending on how much you want to pay but lovely walks, lots of beautiful vegetation, flowers etc. the one thing I found a bit goofy was distance to bathrooms from the beach at the palace more specifically. But they are always very clean bathroom. Very impressed with facility cleanliness overall and staff friendliness. There are activities offered from within the facility, some are paid, some aren’t. Anywhere you stay in Mexico is going to have paid services for any off-resort activities, but this all inclusive does a great job. If we didn’t go somewhere new every time we travel, I would absolutely go back.
Stayed 7 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Alex, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Ahmad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and organized . staff were polite and respectful.
Stayed 7 nights in Feb 2024