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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only oceanfront luxury

Choose dates to view prices

Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Property amenity
Exterior
Premium bedding, free minibar, in-room safe, desk
10 restaurants, breakfast served
Premium bedding, free minibar, in-room safe, desk
Reviews
7.6

Good

Popular amenities

  • Gym
  • All inclusive
  • Pool
  • Spa
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500
  • Popular LocationMoon Palace Golf Club14 min drive
  • Popular LocationPetempich Bay17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPuerto Morelos Beach22 min drive

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Room options

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

View from room

Honeymoon Suite Ocean View Diamond Club

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out Diamond Club

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

  • 1259 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

View from room

Luxury Suite Ocean View with Terrace Jacuzzi

7.6/10 Good
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Puerto Morelos

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 343-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a casino.

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 14 min drive
  • Petempich Bay - 17 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 23 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 19-min drive, 10.2 mi/16.3 km.

Restaurants

  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪The Grill - ‬17 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only oceanfront luxury
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only features a full-service spa, 2 outdoor pools, and a casino. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only property include a nightclub, a gym, and a sauna.
49-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies, and sitting areas are other standard amenities.
3 indoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 poolside bars
  • 4 bars/lounges
  • 5 beach bars
  • 6 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj | Indian Cuisine
  • Zen

Things to do

  • 12 slot machines
  • 18 holes of golf
  • 2 outdoor pools
  • 3 indoor tennis courts
  • 8 gaming tables
  • Billiards/pool table
  • Casino
  • Designer stores
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from April 10 2024 to June 20 2024 (completion date subject to change).
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the property at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive options at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive resort and rates come with all meals. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Jun 10, 2024, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Jun 11, 2024 start from $390.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This property in Puerto Morelos is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are both also nearby.

Is there parking available at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The Royal Spa is the property's spa and services include Swedish massages, hot stone massages, body wraps, and hydrotherapy.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only feature a casino at the property?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only has a casino and it includes 8 gaming tables and 12 slot machines.

Is there an indoor pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a spa tub.

Is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 5 beach bars, 2 outdoor pools, and 10 restaurants.

Are there hot tubs at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a restaurant that serves breakfast?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only.

Are there connecting rooms at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The closest major airport to Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 10.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, every guestroom at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a wedding venue on site?

There are wedding services available at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only if that's in your vacation plans.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 438 out of 1004 reviews" "
Rating 8 - Good. 218 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 104 out of 1004 reviews" "
Rating 2 - Terrible. 97 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

6/10 Okay

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property itself is beautiful but I wasn’t too pleased with my room. There were black stains all over the huge mirrors and stains in the jacuzzis. We had the room with the jacuzzi on the balcony and it was extremely small. Our view was horrible and showed the water slides from the other resort and a swamp. I complained about this and was told a supervisor would call me and she never did, as expected. This is an all inclusive resort with beautiful staff but one night I ordered room service and the kitchen staff that called to confirm accused us of having “additional people” in the room because we ordered 3 meals instead of 2. It came across as racist and I was extremely upset but I decided to leave it alone because everyone else was so kind. The drinks are not strong but there are some bartenders that will add more liquor, those the ones you should befriend. (: Other than the room issue and that one staff member, everything else was great. I would stay here again but push for a better room.
Stayed 4 nights in Mar 2024

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great stay. There were some minor flaws but that wasn’t severe enough to change the overall experience. Staff is great. Flaws consist of the drinks being watered down, the buffet options are limited and not very good and had a bit of an issue during check in due to booking a king bed room and not being available so was given a double bed room. They tried to resolve the issue by providing the option to switch rooms to a king bed room half way through the trip. The swim out was great though with good water temp and super clean
Stayed 4 nights in Mar 2024

6/10 Okay

charity

Traveled with partner, Traveled with family
Liked: Amenities
We had a swimout room and the mosquitoes were horrible. The room also had a stale smell that was never rectified though we complained several times and it stayed in our clothing once we left. The linen needed to be changed several times as each time they changed something was stained or spotted. Overall the stay was ok, but I would not stay at this resort again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Bobbie Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Angel was outstanding. Beautiful beach. The staff made hanging around the pool so much fun. The restaurants were very good, especially Armadillo, Hunter, and Dorado.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kylie Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, staff was awesome everywhere.
Stayed 5 nights in Mar 2024

8/10 Good

Caitlin Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and service were absolutely amazing.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tonya, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property at Royalton Riviera Hideaway in Cancun was was really nice. There was plenty of entertainment and things to do. The staff was excellent. The only downfall was I wasn't prepared for the mosquitoes. Please bring insect repellent and alcohol. I do recommend the resort.
Stayed 4 nights in Mar 2024

6/10 Okay

Sandra

Traveled with family
The hotel's atmosphere and rooms are outdated. This was my least favorite resort. The staff were very nice. I have been to Mexico’s 6 times, and I wouldn’t recommend this resort to anybody .
Stayed 4 nights in Feb 2024

10/10 Excellent

Pacen Cage

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best all inclusive I’ve been to! Staff is exceptional.!! Will highly recommend to anybody!
Stayed 3 nights in Feb 2024