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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Elegant adults-only property on the beach

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Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

3 outdoor pools, pool umbrellas, sun loungers
Front of property
Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub | View from room
Restaurant
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Reviews
7.6

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • All inclusive
  • BarBarBar
  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • GymGymGym

Explore the area

Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course10 min drive
  • Popular LocationMamitas Beach12 min drive
  • Popular LocationQuinta Avenida13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

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Room options

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Select Club 2 Double Beds or 1 King Bed

7.7/10 Good
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Free minibar, in-room safe, desk, laptop workspace

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

8.1/10 Very Good
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub | Free minibar, in-room safe, desk, laptop workspace

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Premium

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Room Superior

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Grand Coral, Select Club at Sandos Caracol All Inclusive - Adults Only Area is within a few miles (5 km) of popular sights such as Guadalupe Church and Quinta Avenida. This 218-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Xcalacoco - 12 min walk
  • Gran Coyote Golf - 8 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Mamitas Beach - 12 min drive
  • Quinta Avenida - 13 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 46-min drive, 32.5 mi/52.3 km.

Restaurants

  • The Fives Plaza - 19 min walk
  • La Laguna - 4 min walk
  • Marley Coffee - 19 min walk
  • Lizards Pool Bar & Terrace - 4 min drive
  • El Templo - 3 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Elegant adults-only property on the beach
Select Club at Sandos Caracol All Inclusive - Adults Only Area features a full-service spa, 3 outdoor pools, and a free water park. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only property include a gym, 3 spa tubs, and a sauna.
Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, balconies, and iPod docks are also available.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 16 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Select Club at Sandos Caracol All Inclusive - Adults Only Area is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

What can I see within easy reach of Select Club at Sandos Caracol All Inclusive - Adults Only Area?

This property is situated in Grand Coral within a short 12-minute walk of Playa Xcalacoco. You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is parking available on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Spa Sandos is the property's spa and services include deep-tissue massages, hot stone massages, reflexology, and body wraps.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area include a casino at the property?

No, Select Club at Sandos Caracol All Inclusive - Adults Only Area doesn't have a casino.

Is there an indoor pool at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 3 spa tubs.

Is Select Club at Sandos Caracol All Inclusive - Adults Only Area good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and 9 restaurants.

Are there hot tubs at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a restaurant with a breakfast menu?

Yes, Select Club at Sandos Caracol All Inclusive - Adults Only Area has 9 restaurants, and serves free full breakfasts each morning.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area allow pets to stay for free?

No, pets aren't allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area.

Are there connecting rooms at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area?

The closest major airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area is Cozumel Intl. Airport (CZM), which is 24.8 mi away (283 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.2 mi away.

Are there rooms with balconies at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, every guestroom at Select Club at Sandos Caracol All Inclusive - Adults Only Area comes with a balcony with some featuring garden views.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a wedding venue on site?

Take advantage of the wedding venue at Select Club at Sandos Caracol All Inclusive - Adults Only Area if you plan to say "I do" during your trip.

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 791 reviews" "
Rating 8 - Good. 246 out of 791 reviews" "
Rating 6 - Okay. 145 out of 791 reviews" "
Rating 4 - Poor. 76 out of 791 reviews" "
Rating 2 - Terrible. 51 out of 791 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 5 nights in Mar 2024

2/10 Terrible

Andrew

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Might want to control wild animal population. Buffet was filled with chaos…rude visitors, rude kids. Would be nice to have another buffet for adult only side. Food was better at the adult pool side but every meal, breakfast and lunch took an hour or more. My wife and I have been to many parts of Mexico and this was the worse resort we have been too. Spend your money elsewhere…
Stayed 6 nights in Feb 2024

2/10 Terrible

Laura Lee

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water multiple days and the whole resort smells like sewer, the food in buffets is terrible and often not at proper temps and no labels! There is no traditional Mexican food whatsoever. Not even rice and beans. Staff doesn’t speak fluent English. We had a flight cancel and we called they said they would hold the reservation and we showed up they said we got marked as a no show! The cenotes are man made and you must wear a life jacket which are all broken buckles and in poor condition. Flies in food everywhere and the drinks are sugared up. Kids in adult only areas and food was left out all day and horrible! You must stay up till midnight to possibly get a booking in the restraints or wait in long lines to book only two days in advance. We booked a 10 day stay and left after 6 to another hotel. Nothing is as advertised! Do not go here! We have been trying to get a refund for our days we left and we are struggling to even have someone call us! You cannot get room service or anyone on the phone. We tried to get room service and had to call bell boy and then got reprimanded by the food service ppl when they called us and then waited an hour and a half for very very unappetizing food most days there was no bread or coffee and other amenities that should be provided at an all inclusive save your money. Do not stay here.
Stayed 10 nights in Feb 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this property. We went in February. We stayed in the adults only section and I'm glad we did because the other reviews say it stinks near the swampy area and it did, probably from the sulfur of the swamp. The signage needs work as we had no idea what to do, or where to go for dinner. Breakfast and lunch, we ended up going to the Brazil place and we were told that it needed no reservations for dinner, but for dinner, it did. We ate at the Mexican buffet for the most part as the International buffet was not good. Those are the only 2 place you can eat dinner without reservations. The app refused to work for us, so we eventually went to the info place next to the fun center (with the Foosball and ping pong tables), and we did get reservation there for all the days remaining. We ate at the Mediterranean place one night, the Brazil Place the section night and the Teppenyaki (Japanese hibachi) place the next night. All these places severed the most excellent food. We did end up going to Tulum for a half day and it was quite busy but we still had a good time. We did book a bed on the beach for $99 dollars US, but it was unclear where we were to get that, so we ended up in the adults only section until lunch when we asked about that and we were in the wrong place. There are 3 beds in the other section that were reserved, so we ended up moving to that section and we got chicken wings and fries, chocolate covered strawberries, champagne and about 8 beers.
Stayed 6 nights in Feb 2024

6/10 Okay

Van

Stayed 4 nights in Feb 2024

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 10 nights in Feb 2024

10/10 Excellent

Celline Cardoso Almeida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, lots of nature and animals (monkeys, turtles, coatis, iguanas, etc.). Sometimes it felt like I was in a cottage in the middle of the forest. Staff was very nice and helpful. The Los Lírios restaurant is amazing, the others not so much and it’s really hard to book the à la carte restaurants if you are not Royal Elite.
Stayed 4 nights in Feb 2024

4/10 Poor

Dale E

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very scenic. However the place was very smelly. Kids everywhere other than adult pool. Adults only in a very small area. Food was quite bad. Staff was great. Drinks were below average.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the resort. Good food options for celiac. Managers and chefs really took care of that for me. I found the Adults Only areas to be fairly quiet and relaxing which is just what I wanted. Great snack and drink options at Adults Only beach bar. Awesome breakfast and lunch right at the poolside restaurant as well. There were a lot of animals roaming the resort and I really enjoyed that, and pretty much everything else about this place.
Stayed 7 nights in Jan 2024

4/10 Poor

Deidra

Traveled with group
Liked: Cleanliness
Property is nice and well maintained. The animals were a joy. Most staff is friendly. Getting food is horrible. They make you use an app that doesn't work. When you try to request a reservation in person always a long line and then told sorry nothing available. We only had 1 reservation for 7 nights. Also had to request towels every day. They never left enough, especially the night the water cooler leaked all over the floor. Also a long wait for a waitress for drinks. They did not have enough staff.
Stayed 7 nights in Jan 2024