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Princess Family Club Riviera - All Inclusive

4.5 star property
Luxury resort on the beach, with 12 outdoor swimming pools

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Children's area
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Buffet
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Reviews
8.0

Very good

Popular amenities

  • All inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • Pool

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room options

View all photos for Family Room (Club)

Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Family Room (Club)

7.8/10 Good
  • 628 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

8.2/10 Very Good
  • 635 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3320)
The price is $556
per night
$675 total
includes taxes & fees
Jun 15 - Jun 16
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located within a leisurely stroll of Playa Xcalacoco, Princess Family Club Riviera - All Inclusive is within a few miles (5 km) of Gran Coyote Golf. This 144-room, 4.5-star resort welcomes business and leisure travelers with 12 outdoor pools, a full-service spa, and 12 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 49-min drive, 31.8 mi/51.3 km.

Restaurants

  • Alberca - Pool - 2 min walk
  • Amaranto - 15 min walk
  • The Fives Plaza - 19 min walk
  • Snack Riviera - 2 min walk
  • 5th Avenue - 9 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury resort on the beach, with 12 outdoor swimming pools
Guests of Princess Family Club Riviera - All Inclusive have access to a full-service spa, 12 outdoor pools, and a nightclub. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a gym, and outdoor tennis courts.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs and free toiletries. Other amenities include free minibar items, balconies or patios, and coffee makers.
6 outdoor tennis courts and a health club are featured at the resort. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a security system and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Princess Family Club Riviera
Family Club Grand Riviera Princess
Princess Family Club Riviera All Inclusive
Family Club Grand Riviera Princess Todo Incluido
Family Club Grand Riviera Princess All Inclusive
Princess Family Club Riviera - All Inclusive Resort
Princess Family Club Riviera - All Inclusive Playa del Carmen

Frequently asked questions

Can I book all-inclusive options at Princess Family Club Riviera - All Inclusive?

Princess Family Club Riviera - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Jun 3, 2024 start from $322.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Princess Family Club Riviera - All Inclusive?

Princess Family Club Riviera - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Princess Family Club Riviera - All Inclusive?

This resort is located in Playa del Carmen within a short 13-minute walk of Playa Xcalacoco. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Is parking available on site at Princess Family Club Riviera - All Inclusive?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Princess Family Club Riviera - All Inclusive?

Spa Princess is the resort's spa and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Princess Family Club Riviera - All Inclusive have a casino?

No, Princess Family Club Riviera - All Inclusive doesn't have a casino.

Is there an indoor pool at Princess Family Club Riviera - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 12 outdoor pools.

Is Princess Family Club Riviera - All Inclusive good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 12 outdoor pools, and 12 restaurants.

Does Princess Family Club Riviera - All Inclusive have a hot tub?

No, but all guestrooms at this resort have jetted bathtubs.

Does Princess Family Club Riviera - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Princess Family Club Riviera - All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Will Princess Family Club Riviera - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Princess Family Club Riviera - All Inclusive.

Does Princess Family Club Riviera - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Princess Family Club Riviera - All Inclusive?

The closest major airport to Princess Family Club Riviera - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.4 mi away (280 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.5 mi away.

Are there rooms with balconies that I can book at Princess Family Club Riviera - All Inclusive?

Yes, every guestroom at Princess Family Club Riviera - All Inclusive comes with a balcony with some featuring pool views.

Does Princess Family Club Riviera - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Princess Family Club Riviera - All Inclusive.

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 632 reviews" "
Rating 8 - Good. 190 out of 632 reviews" "
Rating 6 - Okay. 100 out of 632 reviews" "
Rating 4 - Poor. 44 out of 632 reviews" "
Rating 2 - Terrible. 31 out of 632 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 6 nights in Feb 2024

8/10 Good

Andrea Paola

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff is not super friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very kind stuff. Super meal every time, lots of choice .
Stayed 9 nights in Feb 2024

6/10 Okay

Mariyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Princess family club the first week of February. Rented a car at the airport and getting to the property is very easy. Check in: The check in was fairly quick and the luggage was delivered to the room by the hotel staff. The room: The room itself was clean. The beds were comfortable. The television in the room is small and outdated. The furniture is beginning to show its age. Our room was on the second floor overlooking the swim out family pools below. The balcony was spacious with a couple of chairs. There was a Bar playing loud music below our room. It didnt disturb us much but it could be quieter. The Bathroom: The bathroom was clean. However the jacuzzi tub in the bathroom looks old and worn. The staff would make the beds everyday without fail and they would come by at another time to refill the mini bar with water, kids milk packs and pop. The restaurants: This property has a lot of restaurants to chose from. However, beware that these restaurants are booked 2 to 3 days in advance. Even if you do get a booking it is when the entertainment programs begin. Leaving us having to choose between dinner and entertainment. They deliberately seem to push you to go for buffet. There were 2 main buffet areas and 1 for princess family club (pirate theme) . Unfortunately, the food served here is far from delicious. It is low quality and flavorless. We had upset stomachs throughout our stay. Look somewhere else for better food.

8/10 Good

Lukasz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in resort was very pleasant. Very nice hotel. Good food and beautiful beach. Good for family vacation ! Only minus it they need add another Concierge because the line was long.
Stayed 9 nights in Jan 2024

10/10 Excellent

Amanda Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 stayed at the Princess Riviera Family Club and it was great! I was a little worried before going because of reading some bad reviews and I don’t have any complaints. We’ve stayed at many 5 star resorts so it’s definitely not that we have low standards. A few special touches to mention were the sand buckets and toys for the kids, robes and slippers for everyone. The cleanliness was top notch. We never entered a single dirty bathroom the entire week. The buffets were great with many food choices and amazing friendly service. High end liquor and specialty coffee options. The ice cream shop was a huge hit with the kids and the kids pool area was perfect for our 4 and 6 year old. The fire show was very cool to watch. All three of our kids teared up when leaving it was such a great trip. We highly recommend especially for younger kids.

10/10 Excellent

chelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Sasha

Stayed 7 nights in Jan 2024

6/10 Okay

aide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and well maintenance of the garden. I did not like the we have to paid for show/dinner for kids activities.
Stayed 5 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Been there twice, will come back for sure!
Stayed 7 nights in Jan 2024