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Banyan Tree Mayakoba

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
VIP Access

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Lagoon & Sunset Rooftop Pool Villa | View from room
2 outdoor pools, pool umbrellas, sun loungers
Reception
Harmony Three-Bedroom Beachfront Pool | Premium bedding, down comforters, minibar, in-room safe
Lunch, dinner served; international cuisine, ocean views
Reviews
9.8

Exceptional

Popular amenities

  • Spa
  • On private beach
  • Pool
  • Restaurant
  • Breakfast available
  • BarBarBar

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course5 min drive
  • Popular LocationGran Coyote Golf9 min drive
  • Popular LocationQuinta Avenida14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

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Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

  • 5511 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Living room | 50-inch Smart TV with digital channels, TV, books

Three-Bedroom Family Residence

9.5/10 Exceptional
  • 2756 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

8/10 Very Good
  • 5500 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

10/10 Exceptional
  • 5511 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Beachfront Terrace Pool Suite

  • 2476 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | Premium bedding, down comforters, minibar, in-room safe

Beachfront Lanai Pool Suite -King

10/10 Exceptional
  • 3175 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Serenity Pool Villa

9.7/10 Exceptional
  • 3466 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - Queen

  • 1744 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Veranda Pool Suite - King

10/10 Exceptional
  • 1744 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

  • 2385 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

  • 3175 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | Premium bedding, down comforters, minibar, in-room safe

Oceanfront Balcony Pool Suite

  • 1679 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | Premium bedding, down comforters, minibar, in-room safe

Wellbeing Sanctuary Pool Villa - King

  • 3466 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Bliss Pool Villa

9.6/10 Exceptional
  • 3153 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba is within a 15-minute drive of other popular attractions like Quinta Avenida. This 161-room, 5-star hotel has 2 outdoor pools along with private in-room pools and a private beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Playa Xcalacoco - 8 min drive
  • Gran Coyote Golf - 9 min drive
  • Tres Rios Ecopark - 9 min drive
  • Quinta Avenida - 14 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 48-min drive, 31.6 mi/50.9 km.

Restaurants

  • ‪5th Avenue - ‬17 min walk
  • ‪Miso - ‬16 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor swimming pools
Banyan Tree Mayakoba features a private beach, a golf course, and a full-service spa. Free valet and self parking are available, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include 2 outdoor pools, a children's pool, and a gym.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include private pools, furnished balconies or patios, and minibars.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Private in-room plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels
  • Pay movies
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 1.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Banyan Tree Mayakoba?

Banyan Tree Mayakoba offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Banyan Tree Mayakoba?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on Jun 23, 2024 start from $634.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Banyan Tree Mayakoba?

This hotel is located in Playa del Carmen, close to Playa del Carmen Main Beach, Quinta Avenida, and Maroma Beach. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Will I be able to park at Banyan Tree Mayakoba?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Banyan Tree Mayakoba?

There is a full-service spa available for guests to enjoy and services include Thai massages, Swedish massages, hydrotherapy, and couples treatments.

Does Banyan Tree Mayakoba include a casino at the property?

No, Banyan Tree Mayakoba doesn't have a casino.

Will I find an indoor pool at Banyan Tree Mayakoba?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Banyan Tree Mayakoba?

At this boutique hotel, there are many amenities for couples, including a private pool and Champagne service in each guestroom with some featuring ocean views.

Are there hot tubs at Banyan Tree Mayakoba?

Yes, guests can enjoy a spa tub at this hotel.

Does Banyan Tree Mayakoba have a restaurant with a breakfast menu?

Yes, Banyan Tree Mayakoba serves buffet breakfast for a surcharge each morning at Sands Beach Club.

Will Banyan Tree Mayakoba allow pets to stay for free?

Although they can't stay for free, pets are welcome at Banyan Tree Mayakoba for a fee of USD 60 per pet, per stay. The property also provides food and water bowls.

Does Banyan Tree Mayakoba have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Banyan Tree Mayakoba?

The closest major airport to Banyan Tree Mayakoba is Cozumel Intl. Airport (CZM), which is 27 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 26.6 mi away.

Are there rooms with balconies at Banyan Tree Mayakoba?

Yes, every guestroom at Banyan Tree Mayakoba comes with a furnished balcony with some featuring ocean or golf course views.

Does Banyan Tree Mayakoba offer wedding services?

Take advantage of the wedding venue at Banyan Tree Mayakoba if you plan to say "I do" during your trip.

Banyan Tree Mayakoba Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 868 out of 1002 reviews" "
Rating 8 - Good. 101 out of 1002 reviews" "
Rating 6 - Okay. 20 out of 1002 reviews" "
Rating 4 - Poor. 5 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Conway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the property, the service was excellent. It's a beautiful place to relax and do nothing but the main issue I had was the prices for the dining and spa. They were exorbitant. Luckily for us we had a rental car and could eat outside the property. We ate lunch & dinner once. The dinner was $300 USD for a shared appetizer and main course with 4 drinks. Yes, you read it right, $300. If you're a billionaire, this is the place for you, they even have a special check-in area for those I assume are mover's and shaker's.
Stayed 5 nights in Mar 2024

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banyan Tree!!
Amazing resort, staff are super helpful and friendly, going out of their way to help in any and every way possible. Resort allows complete relaxation and service and amenities are top notch
Stayed 2 nights in Feb 2024

10/10 Excellent

Elimelech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
An amazing experience
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert Terence Cox,, Branson

Stayed 4 nights in Feb 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Resort experience I’ve had will be returning this year with friends.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star restaurants and service
Stayed 5 nights in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property … incredible service…Safron Asian restaurant excellent
Stayed 5 nights in Jan 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed…..
If you want luxury - Don’t waste your time or money at the Banyon Tree.
The picture says it all.
Stayed 5 nights in Jan 2024

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad del lugar, la atención del personal en todo momento. La accesibilidad para trasladarnos dentro de las instalaciones fue excelente.
Stayed 3 nights in Oct 2023

10/10 Excellent

corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you
Stayed 5 nights in Dec 2023