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City Express by Marriott Chetumal

3.0 star property
Hotel connected to a shopping center in Chetumal with free breakfast

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Photo gallery for City Express by Marriott Chetumal

Lobby
Outdoor pool
Exterior
Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Free daily buffet breakfast
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Parking included
  • Breakfast includedBreakfast includedBreakfast included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084
  • Popular LocationPayo Obispo Zoo4 min drive
  • Popular LocationPalacio Municipal De Othon P. Blanco6 min drive
  • Popular LocationChetumal Ferry Terminal7 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)7 min drive

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

10/10 Exceptional
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

10/10 Exceptional
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool
Fiesta Inn Chetumal Hotel
Pool
Free airport shuttle
Parking included
Free WiFi
8.8 out of 10, Excellent, (1007)
The price is $102
per night
$116 total
includes taxes & fees
Jun 22 - Jun 23
Fiesta Inn Chetumal Hotel

About the neighborhood

Chetumal

City Express by Marriott Chetumal places you within 2 miles (3 km) of Payo Obispo Zoo and Santuario del Manati. This 109-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Chetumal, it's connected to a shopping center and also close to Dr. Alfredo Barrera Marin Botanical Garden and Palacio Municipal De Othon P. Blanco.

What's nearby

  • Payo Obispo Zoo - 4 min drive
  • Museum of Maya Culture - 5 min drive
  • Palacio Municipal De Othon P. Blanco - 6 min drive
  • Palacio de Gobierno - 6 min drive
  • Chetumal Ferry Terminal - 7 min drive

Getting around

  • The nearest major airports are:<br />Chetumal, Quintana Roo (CTM-Chetumal Intl.): 8-min drive, 2 mi/3.2 km<br /> Corozal (CZH): 39-min drive, 18 mi/28.9 km<br /> <p>The preferred airport is Chetumal, Quintana Roo (CTM-Chetumal Intl.). </p>

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Restaurante Panda Express - ‬7 min walk
  • ‪Sergio's Pizzas - ‬7 min walk
  • ‪El Paisa - ‬8 min walk

About this property

City Express by Marriott Chetumal

Hotel connected to a shopping center in Chetumal with free breakfast
Guests staying at City Express by Marriott Chetumal enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Safes, phones, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Is free cancellation available at City Express by Marriott Chetumal?

City Express by Marriott Chetumal provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at City Express by Marriott Chetumal?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on Jul 8, 2024 start from $74.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around City Express by Marriott Chetumal?

Based on positive ratings, guests enjoy the hotel's location in Chetumal, which is close to Chetumal Ferry Terminal, Payo Obispo Zoo, and Palacio Municipal De Othon P. Blanco. You'll also find Museum of Maya Culture and Palacio de Gobierno within a short drive.

Is there parking available at City Express by Marriott Chetumal?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott Chetumal feature a casino?

No, City Express by Marriott Chetumal doesn't have a casino.

Is there an indoor pool at City Express by Marriott Chetumal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at City Express by Marriott Chetumal?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and free breakfast.

Does City Express by Marriott Chetumal have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Express by Marriott Chetumal feature a restaurant that includes a breakfast menu?

City Express by Marriott Chetumal offers free buffet breakfast each morning though there is no restaurant.

Does City Express by Marriott Chetumal allow pets to stay free of charge?

No, pets aren't allowed at City Express by Marriott Chetumal though service animals are welcome.

Does City Express by Marriott Chetumal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to City Express by Marriott Chetumal?

The closest major airport to City Express by Marriott Chetumal is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is within a mile. Another top airport is Corozal (CZH), which is located 18 mi away (39-minute drive).

Are there rooms with balconies that I can book at City Express by Marriott Chetumal?

No, there aren't any guestrooms with balconies at City Express by Marriott Chetumal.

City Express by Marriott Chetumal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 273 out of 737 reviews" "
Rating 8 - Good. 278 out of 737 reviews" "
Rating 6 - Okay. 117 out of 737 reviews" "
Rating 4 - Poor. 33 out of 737 reviews" "
Rating 2 - Terrible. 36 out of 737 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David, Spanish Lookout

Liked: Staff & service
Location is good. Breakfast was a pretty good selection
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Kevanna

Liked: Staff & service
Great location walking distance from the mall, very helpful staff, beautiful atmosphere.
Stayed 1 night in Dec 2023

2/10 Terrible

JUAN

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so busy according to them that they have no time to welcome you. I dislike this place.
Stayed 1 night in Feb 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Easy access near some good optins
Stayed 4 nights in Jan 2024

6/10 Okay

ROBERT

Stayed 1 night in Jan 2024

10/10 Excellent

Norma, New Lenox

Traveled with family
Liked: Cleanliness, staff & service
The place is clean but the room did not have hand towel or face cloth only had 2 worn greyish white -from repeated use bad laundry towel . Time for new towels . Bad worn flat pillows . Otherwise avg hotel I expected better from a Marriott bran hotel
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

8/10 Good

Azalia, Orange Walk Town

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Like that the walking distance from the Mall. The pool needed to be clean as it had a lot of leaves on it. Wish there was a refrigerator in the room.
Stayed 3 nights in Jan 2024