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Aquastar Hotel & Apartments

3.5 star property
Ocean-view hotel with a poolside bar, near Costa Maya Port

Choose dates to view prices

Photo gallery for Aquastar Hotel & Apartments

Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, free WiFi
Front of property
Premium Apartment, 2 Bedrooms, Sea View | Premium bedding, in-room safe, desk, free WiFi
Food and drink
Interior
Reviews
7.8

Good

Popular amenities

  • Pool
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728
  • Popular LocationMahahual Beach1 min walk
  • Popular LocationMahahual Lighthouse5 min walk
  • Popular LocationCosta Maya Port19 min walk

Room options

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms, Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds

Premium bedding, in-room safe, desk, free WiFi

Superior Quadruple Room, 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms

10/10 Exceptional
  • 322 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 King Bed, No Windows

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

Superior Room, 1 King Bed, Partial Sea View | View from room

Superior Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, Private Pool, Ocean View

Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, free WiFi

Exclusive Room, Private Pool, Ocean View

8.6/10 Very Good
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront

Premium Room, 1 Bedroom, Bathtub, Oceanfront | Jetted tub

Premium Room, 1 Bedroom, Bathtub, Oceanfront

9.3/10 Wonderful
  • 322 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Partial Sea View

Premium bedding, in-room safe, desk, free WiFi

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, in-room safe, desk, free WiFi

Room Superior

10/10 Exceptional
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Quadruple Room With View

Premium bedding, in-room safe, desk, free WiFi

Quadruple Room With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Apartment Superior

Private kitchen

2-Bedroom Apartment Superior

  • Sleeps 6
  • 1 Twin Sofa Bed, 1 Double Bunk Bed, 1 Double Bed and 1 King Bed

View all photos for Suite With Ocean View

Bathroom | Free toiletries, hair dryer, towels, soap

Suite With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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8.4 out of 10, Very Good, (594)
The price is $68
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$83 total
includes taxes & fees
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About the neighborhood

Mahahual

Aquastar Hotel & Apartments places you next to Mahahual Beach and within a mile (2 km) of other popular attractions like Costa Maya Port. This 23-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Mahahual Beach - 1 min walk
  • Mahahual Lighthouse - 5 min walk
  • Costa Maya Port - 19 min walk
  • Maya Water Park - 5 min drive
  • Maya Chan Beach - 35 min drive

Getting around

  • The preferred airport is Chetumal, Quintana Roo (CTM-Chetumal Intl.): 131-min drive, 87.3 mi/140.4 km.

Restaurants

  • ‪The Krazy Lobster - ‬6 min walk
  • ‪Beach Scape - ‬1 min walk
  • ‪Yaya Beach - ‬11 min walk
  • ‪Blue Kay Mahahual - ‬1 min walk
  • ‪Blue Bay Beach Club - ‬1 min walk

About this property

Aquastar Hotel & Apartments

Ocean-view hotel with a poolside bar, near Costa Maya Port
Guests staying at Aquastar Hotel & Apartments enjoy 2 outdoor pools, free WiFi in public areas, and a terrace. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Safes and desks are other standard amenities.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Ecotours

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 498 per pet, per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 498 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aqua Star Hotel Apartments Mahahual
Aqua Star Hotel Apartments
Aqua Star Mahahual
Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Is a free cancellation option available at Aquastar Hotel & Apartments?

Aquastar Hotel & Apartments provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Aquastar Hotel & Apartments?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on Jun 16, 2024 start from $112.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Aquastar Hotel & Apartments?

This hotel is located in Mahahual, a short 1-minute walk from Mahahual Beach and also 19 minutes on foot from Costa Maya Port. You'll also find Mahahual Lighthouse and Maya Water Park within a short drive.

Will I be able to park at Aquastar Hotel & Apartments?

Yes, though parking is available on request.

Does Aquastar Hotel & Apartments include a casino at the property?

No, Aquastar Hotel & Apartments doesn't have a casino.

Is there an indoor pool at Aquastar Hotel & Apartments?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Aquastar Hotel & Apartments?

This beachfront hotel offers many amenities for couples such as 2 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Aquastar Hotel & Apartments?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Aquastar Hotel & Apartments feature a restaurant that includes a breakfast menu?

No, Aquastar Hotel & Apartments doesn't have a restaurant that serves breakfast.

Does Aquastar Hotel & Apartments allow pets to stay for free?

Although they can't stay for free, pets are welcome at Aquastar Hotel & Apartments for a fee of MXN 498 per pet, per stay.

Are there connecting rooms at Aquastar Hotel & Apartments?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Aquastar Hotel & Apartments?

No, there aren't any guestrooms with balconies at Aquastar Hotel & Apartments.

Aquastar Hotel & Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 402 reviews" "
Rating 8 - Good. 138 out of 402 reviews" "
Rating 6 - Okay. 57 out of 402 reviews" "
Rating 4 - Poor. 35 out of 402 reviews" "
Rating 2 - Terrible. 31 out of 402 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Zaira

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Todo está en remodelación. Elegí la propiedad y pague un poco más por que tiene alberca y la alberca estaba en mantenimiento. Pague un poco más por una mejor habitación y la habitación estaba en mantenimiento. Tienen una “alberca” en el roof, pero no es una alberca, es un mini jacuzzi. Se ve que quieren mejorar, pero la realidad es que no deberían anunciar cosas que no tienen o están en mantenimiento. El área de la playa está bien, solo si les falta limpiar un poco a la orilla de la playa, pues incluso encontramos un traje de baño y una loza. El personal es muy amable y los desayunos están muy bien servidos.

8/10 Good

Juan David Acosta

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel. No volvería a Majagual pues los precios de comoda y diversión están infladísimos debido a los cruceros que llegan todos los días
Stayed 3 nights in Oct 2023

8/10 Good

Diana Laura

Stayed 3 nights in Dec 2023

10/10 Excellent

Glenda, Springdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel so much that we extended our stay!
Stayed 1 night in Nov 2023

4/10 Poor

Jorge

Stayed 4 nights in Oct 2023

4/10 Poor

John, Braselton

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a good location. Aquastar is lacking securable bathroom sliding door locks, no mini refrigerator in a room that has a private mini pool, only 2 bathroom towels, hard mattress, no bed blanket, no bathroom a/c or fan, no shampoo, soap or hair dryer, very basic main door lock without deadbolt, private and main pool tiles coming off floors/walls, no shower curtain. I realize this hotel isnt the Ritz but it lacks in every way other than its nightly price.
Stayed 2 nights in Oct 2023

4/10 Poor

Carlos Eduardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Busquen más opciones
La atención del personal de la recepción es el mínimo obligatorio. El último día se descompuso el A/C y no se arregló ni nos ofrecieron una solución, por lo que no pudimos dormir por la humedad y el calor. Lamentablemente no hay oferta de muchos hoteles. Pero esto se compensa con la calidez y amabilidad de la gente de Mahahual.
Stayed 2 nights in Oct 2023

2/10 Terrible

Arturo Javier

Stayed 3 nights in Sep 2023

10/10 Excellent

Esau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023

2/10 Terrible

Gene

Stayed 1 night in Jul 2023