The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Beachfront, with full-service spa

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
Aerial view
View from room
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Shower, hair dryer, bathrobes, towels
Reviews
6.8

Popular amenities

  • BarBarBar
  • All inclusiveAll inclusiveAll inclusive
  • PoolPoolPool
  • GymGymGym
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course10 min walk
  • Popular LocationAquaworld10 min walk
  • Popular LocationDelfines Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

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Room options

Pyramid Master Suite

  • 689 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

  • 883 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Standard

  • 377 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Pyramid Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Pyramid Standard, NonRefundable)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Ocean Front

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 2
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Standard With View

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 13 restaurants.

What's nearby

  • Oasis Arena - 1 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • La Isla Shopping Mall - 5 min drive
  • Delfines Beach - 5 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 17-min drive, 10.5 mi/16.9 km.

Restaurants

  • Tatish Restaurant - 3 min walk
  • Hacienda Sarape - 2 min walk
  • Hotel Emporio Cancun - 9 min walk
  • Maria Bonita - 9 min walk
  • Pina Colada Restaurant - 10 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Beachfront, with full-service spa
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Jun 4, 2024 start from $328.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and El Rey Ruins within a short drive.

Is parking available on site at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at The Pyramid Cancun By Oasis - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and 13 restaurants.

Are there hot tubs at The Pyramid Cancun By Oasis - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 13 restaurants, and serves breakfast for a surcharge.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1011 reviews" "
Rating 8 - Good. 222 out of 1011 reviews" "
Rating 6 - Okay. 175 out of 1011 reviews" "
Rating 4 - Poor. 128 out of 1011 reviews" "
Rating 2 - Terrible. 185 out of 1011 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chinonso, King

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not bad
Stayed 4 nights in May 2024

4/10 Poor

Roberto

Traveled with group
Disliked: Staff & service, amenities
La comida es horrible y el trago es el más barato muy malo
Stayed 3 nights in Apr 2024

6/10 Okay

Destiny

Traveled with family
Liked: Amenities
We we stayed during the last week of February. The property was beautiful and mostly kept up nice. There were only a few bathrooms that would get a little stinky and dirty during the day. Our room was cleaned daily and stocked daily. We didn’t make reservations right away when we arrived, so unfortunately, we couldn’t eat at any of the nice restaurants because they were booked up. But, the buffets were good. This resort used to serve alcohol until late, but you can no longer find a drink after 11 o’clock, which was a bummer on nights you’d like to stay up later. The only other complaint is that it was difficult to find seating around the pool because people put their towels out there to reserve them, even if they aren’t using them, it was very annoying. The entertainment was great. It’s nice that they offer a lot to do on the resort. Mexico in general seems to be pushing a lot more for taxes, and fees, and the workers seem to expect tips now. It has changed a lot in the last five years since we’ve been there and we will likely try going to another country next time, because of it.
Stayed 6 nights in Feb 2024

4/10 Poor

marsha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is an old property. Our room was very old and while I think they tried to update it it was not very relaxing. I paid to have the black band which is a lot of money. The blue and white bands did not have the same dinning hall and I was told the same liquor. The room had open loose electrical plugs. Peeling base boards no drawers for your clothing only night stand draws that were so old they smelled and needed paper in the bottom of them. There was ants in the shower and the beds are super hard. The food at the buffet is mediocre and mostly cold. While some of the staff were friendly most of the others acted like they did not care. On My terrace the plaster was peeling and broken. I needed a blanket and asked three staff to please get me one. I froze the entire night and the next day went to the front desk and was able to get it then. With the money I paid you would think the cabanas was free but they are not. I was in a junior suit and there was nothing special for the additional price. It can be difficult to get dinner reservations at times so when u get there make them because they book up early. I have to say the property itself the staff did do their best to keep it clean and it looks very well until you go into your old room. Hopefully they will remodel soon. The pools were crystal clear and beautiful. I can only say this is below average because of the general food the unconcerned lack of help staff, the old rooms and cheap liquor.
Stayed 6 nights in Feb 2024

6/10 Okay

Donovan

Traveled with group
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

2/10 Terrible

Maria Dolores

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

REINER QUEROL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa es increíblemente hermosa
Stayed 3 nights in Feb 2024

4/10 Poor

Melisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms are in disrepair and staff was unable to resolve issues. Paid for vip rooms but did not receive the perks due to this issue. Staff did not seem concern about inability to provide resolution and had no solutions to offer
Stayed 4 nights in Feb 2024

8/10 Good

Crystal, Chapin

Traveled with group
Liked: Staff & service, property conditions & facilities
A lot of new items. Built up looks nice. Did Not like all the young kids all over. If just one side would have been great. I was watching little ones in the pool concert for their safety with not know how close parents were. Over all good time
Stayed 7 nights in Feb 2024

6/10 Okay

Tadeusz

Stayed 5 nights in Feb 2024