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Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools
VIP Access

Choose dates to view prices

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
Front of property
The Reserve Adults Only Junior Suite - Lagoon View | Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.2

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

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Room options

View all photos for The Reserve Adults Only Junior Suite - Lagoon View

The Reserve Adults Only Junior Suite - Lagoon View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite - Lagoon View

8.6/10 Very Good
  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior suite - Lagoon View

Junior suite - Lagoon View | Premium bedding, free minibar, in-room safe, desk

Junior suite - Lagoon View

7.7/10 Good
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

7.7/10 Good
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Lagoon View

Premium Junior Suite Lagoon View | Premium bedding, free minibar, in-room safe, desk

Premium Junior Suite Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Master Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Lagoon View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite Lagoon View

Premium Suite Lagoon View | Premium bedding, free minibar, in-room safe, desk

Premium Suite Lagoon View

  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

7.9/10 Good
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikte Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Nikte Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite - Ocean View

The Reserve Adults Only Master Suite - Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Nikte Ocean View

Master Suite Nikte Ocean View | Premium bedding, free minibar, in-room safe, desk

Master Suite Nikte Ocean View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite - Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite - Ocean View

7.7/10 Good
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite - Lagoon View

The Reserve Adults Only Master Suite - Lagoon View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Master Suite - Lagoon View

  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite - Ocean View

The Reserve Adults Only Suite - Ocean View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite - Ocean View

8.7/10 Excellent
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite - Lagoon View

The Reserve Adults Only Suite - Lagoon View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite - Lagoon View

7.9/10 Good
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 658-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 18-min drive, 11.1 mi/17.9 km.

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, cooking classes, and water fitness classes.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on May 30, 2024 start from $442.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Paradisus Cancún – All Inclusive?

YHI Spa is the property's spa and services include deep-tissue massages, Thai massages, reflexology, and body wraps.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Paradisus Cancún – All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Paradisus Cancún – All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Does Paradisus Cancún – All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Can I book a room with a balcony at Paradisus Cancún – All Inclusive?

No, there aren't any guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1373 out of 2572 reviews" "
Rating 8 - Good. 505 out of 2572 reviews" "
Rating 6 - Okay. 315 out of 2572 reviews" "
Rating 4 - Poor. 173 out of 2572 reviews" "
Rating 2 - Terrible. 206 out of 2572 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juliana

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jon, MAYSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 7 nights in Mar 2024

8/10 Good

dusan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big resort rooms are outdated but they are ok not teribile. Overall experience was good nice clean big pool area. Nice big buffet for breakfast with lots of variety of tasty food also amazing nespresso coffe bar that makes amazing coffe. Lots of pool food burger van and pizza station and taco stands around the pool for quick tasty bites. The negative is when it comes to dinner they don’t do reservations so it’s first come first serve so every night we had to wait to get seated we had lilttle kids and they couldn’t accommodate a early dinner unless you ready for dinner at 6pm first and sit down. The culinary side of the restaurants where very delicious once you got seated most nights at around 8pm and most restaurants service was decent we did have 1 night where the waiter after bringing food never came back to check if we want more drinks or needed anything found it very rude. But overall experience I would say was good.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kanwal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to walk on the beach
Stayed 7 nights in Mar 2024

4/10 Poor

Osman

Traveled with group
All inclusive but not “all inclusive”
Everything was about upsell in All inclusive resort. Waiting on the special restaurant is ridiculous. And food is not that good anyway. Buffet is better than most. My main issue was not being able to find a sun chair anywhere because there were very limited so they can upsell you “cabana” for $250. Ridiculous!! Chairs were mostly held by the servers for the guests who tips them. I spent 3 days and couldn’t wait to get the hell out. My problem with this all inclusive resort is they try everything to charge you extra for everything and staff is trained for it. Insane!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Syed Babar Ali

Stayed 7 nights in Feb 2024

10/10 Excellent

deocharran

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Shonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reserve was much nicer and worth it.
Stayed 6 nights in Feb 2024

10/10 Excellent

Rachel Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful And the food is great. Lemon fish and flora were especially good.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Paradisus Hotel Cancun, and I must say it exceeded all expectations. As a platinum status holder with Expedia, I was thrilled to receive a fantastic room upgrade, which added an extra layer of luxury to my stay. The service at the pool was exceptional, with servers Beltazar and his manager Cesar going above and beyond to ensure our comfort and enjoyment throughout our time there. Their attentiveness and professionalism truly enhanced our experience. Overall, the Paradisus Hotel Cancun provided a seamless blend of upscale accommodations, attentive service, and unforgettable experiences, making it a top choice for anyone seeking a memorable getaway in Cancun.
Stayed 3 nights in Feb 2024