Located in Zona Hotelera, Krystal Cancun is 2.1 mi (3.4 km) from La Isla Shopping Mall and within a 10-minute drive of other popular attractions like Aquaworld. This 502-room resort has 4 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Cancun, and a short drive from Gaviota Azul Beach and Cancun Convention Center.
The preferred airport is Cancun Intl. Airport (CUN): 26-min drive, 15.6 mi/25.2 km.
Restaurants
Hooters - 3 min walk
Mandala - 3 min walk
Krystal Cancún - 1 min walk
Coral Café - 2 min walk
Monkey Business - 3 min walk
About this property
Krystal Cancun
Beach spa retreat walking distance from Forum Beach
At Krystal Cancun, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Limited onsite parking
Food and drink
Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 270 for adults and MXN 135 for children
3 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Aquamarina
El Mortero
Las Velas
Mediterraneo
Things to do
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Outdoor pool
Playground
Sauna
Shopping
Spa tub
Steam room
TV in common areas
Yoga classes
Family friendly
Children's books
Children's pool
Children's toys
Dining table
Free children's club
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
Outdoors
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Vegetable garden
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
Elevator (36 inch wide door)
More
4 buildings
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Comprehensive recycling policy
Eco-friendly cleaning products used
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
Property is also known as
Cancun Krystal
Krystal Cancun
Krystal Hotel
Krystal Hotel Cancun
Krystal Cancun Hotel Cancun
Nh Krystal Cancun Hotel
Nh Krystal Hotel Cancun
Krystal Cancun Hotel
Nh Hotels Cancun
Krystal Cancun Resort
Krystal Resort
Nh Hotels Cancun
Krystal Hotel Cancun
Nh Krystal Cancun Hotel
Nh Krystal Hotel Cancun
Krystal Cancun Resort
Krystal Cancun Cancun
Krystal Cancun Resort Cancun
Frequently asked questions
Is free cancellation available at Krystal Cancun?
Krystal Cancun provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Krystal Cancun?
As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Krystal Cancun on Jun 14, 2024 start from $155.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do around Krystal Cancun?
This resort is situated in Zona Hotelera, just steps from Gaviota Azul Beach and Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.
Is parking available on site at Krystal Cancun?
Yes, valet parking and self parking are offered for free at the resort.
Is a spa located at Krystal Cancun?
There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.
Does Krystal Cancun feature a casino on the premises?
No, Krystal Cancun doesn't have a casino.
Will I find an indoor pool at Krystal Cancun?
No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.
Is Krystal Cancun a good place to stay for couples?
This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.
Does Krystal Cancun have a hot tub?
Yes, this resort has a spa tub.
Does Krystal Cancun feature a restaurant that includes a breakfast menu?
Yes, Krystal Cancun has 4 restaurants, and serves buffet breakfast each morning for a surcharge.
Does Krystal Cancun allow pets to stay for free?
No, pets aren't allowed at Krystal Cancun though service animals are welcome.
Does Krystal Cancun have connecting rooms?
Yes, you can book connecting guestrooms at this resort for your group or family vacation.
How close is the airport from Krystal Cancun?
The closest major airport to Krystal Cancun is Cancun Intl. Airport (CUN), which is 15.6 mi away (26 minutes by car).
Are there rooms with balconies at Krystal Cancun?
Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.
Does Krystal Cancun host weddings?
Take advantage of the wedding venue at Krystal Cancun if you plan to say "I do" during your trip.
Krystal Cancun Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property was amazing and we really enjoyed the pools. The only thing we didn't like were the bathrooms as it looked kind of old and the shower didn't work properly.